Skylar was fantastic to work with throughout the insurance quote process. She provided competitive…read morequotes, took the time to answer all of my questions thoroughly, and made sure I understood my options without ever making me feel rushed. Her responsiveness was outstanding. Every question or request was handled quickly and professionally. She made what can often be a stressful process simple and straightforward. I highly recommend Skylar to anyone looking for knowledgeable, responsive, and customer-focused insurance service.

Very helpful and responsive. I trusted them immediately with our daughter's insurance.read more

Bret and Alliance Insurance Agency were amazing! We had awesome customer service from start to…read morefinish. It was a very personalized experience with a real consideration of our current needs as well as our financial situation. If you want an agent dedicated to giving you a first class, personal service, Bret and Alliance are first rate!

Bret Byrd helped my family choose a home insurance company and plan for our new home and he did not…read moredisappoint! From the very first interaction he was personable, informative and respectful. He searched through every outlet to find us the best company and then personalized the structure of quotes to our need specific on home type and location and even was able to work numbers to ensure we have the best possible fit for our situation. If you are looking for a stellar rep thats not afraid of doing the work and then some to satisfy your needs, Bret is the guy for you! Will be sending any and everyone his way because this is how your business should be handled, with care and respect!

Refreshing to find an energetic and helpful insurance professional, Kasie Ricart. Highly…read morerecommend. Motorcycles, boats, home and auto insurance made easy!

I can't imagine a better experience with an insurance agent. Very responsive, very helpful, very…read morepersonal. Kasie does a great job communicating information and has helped us find the best plans that make sense for our family. Ricart Insurance Agency is highly recommended - not a single complaint in 1+ years of service.

Been with them for three years covering multiple types of insurance. Fast and easy to communicate…read morewith for every review. They save me tons of time looking at insurance options. Great and very knowledgeable staff. I couldn't be happier with the service they provide.

I've worked with Jason, at "The Phoenix Insurance" for many years. I started out with a motorcycle…read morepolicy and soon after switched both my homeowner and auto policies over to him. Can't say enough good things about both Jason and "The Phoenix Insurance." Very professional, and he's always gone the extra mile for me to find the best possible coverage with the best possible rates. Highly recommend that you give him the opportunity to earn your business.

This company is by far the WORST car insurance company that I have ever had. As someone who needed…read moreinsurance at the time badly because I was new to the state of Texas, I DO NOT recommend. Shop elsewhere if you can. Way too many limitations and restrictions for a not so big insurance company. I didn't care for the price or that you have to renew every 6 months but I was willing to deal with it if it worked out.. HORRIBLE customer service also. One woman hung up in my face when she told me she was transferring my call.

I was involved in a wreck on 1/27 and attempted to make a claim through Texas Rangers / Amex Auto…read moreInsurance. After days of getting nowhere by phone and email, I went into the office in person on 1/29 hoping for actual help. Instead, I was told there was nothing they could do. They said they couldn't assist with filing the claim, couldn't contact the third party company, and that they would "get in trouble" if they tried to help me beyond handing me a phone number and an email address both of which I had already called and emailed multiple times. Their only advice was to "keep calling" and "wait a couple of days," which is completely unacceptable when you're without a vehicle and need repairs handled promptly. No urgency, no advocacy, no customer service just excuses. This was an incredibly frustrating experience during an already stressful situation. I expected guidance and support, not to be brushed off and told to fend for myself. I do not recommend this insurance or office to anyone who expects real help when it actually matters.

Tim Bicknell is the best thing that has ever happened to my family. He shops rates everywhere for…read moreour Homeowners and Auto Insurance Policies. He gets us the very best deals! For example, we just saved $1855 a year on car insurance! We got the lowest Homeowners insurance out there too! You just make one phone call and he gets you all of the discounts that the companies never openly offer you! Having Tim as our agent has been a blessing! I HIGHLY recommend using him as your agent to shop insurance carriers and save you money. The even better deal is that his services are 100% completely FREE to consumers! He's extremely knowledgeable and even friendlier! I'll be using him from here on out! I love Tim Bicknell! He's the BEST!

I purchased a new home and was overwhelmed by all the insurance quote information I found after…read moredoing my own research. A friend referred me to Tim Bicknell. He answered all of my questions about coverages and advised me on how much insurance I actually needed for a new construction home. He was very transparent and knowledgeable. I ended up purchasing an Auto policy with him as well. I definitely recommend Tim Bicknell for your insurance needs.

Katie has outstanding knowledge of her business and was a pleasure to work with. She makes sure…read morethat you have appropriate coverage at the best price. She saved me money from my previous insurance carrier.

Everything about this company is bad. First it was the quote…read moreand insurance selection - pricey and not the best one Then it was trying to reach them - very long hold times with no response, and emails going unanswered.

Ryan was simply OUTSTANDING! He did a great job understanding my needs and working to fulfill them…read more I Highly recommend!

Robbie is the best! He always impresses me with his prompt service. He make everything easy for me…read moreas a client. I own several night clubs, which are not the easiest to insure, and he places the insurance with competitive carriers with good premiums and good ratings.

Best Auto Insurance of 2018. Payless Insurance. Payless Insurance has relatively low rates and a…read morewide variety of discounts, including some for green vehicles, which makes it our pick for the best auto insurance company OVERALL. Our view on Payless Insurance? Best Value and Best Services & Features. My Fiancé and I couldn't have been happier with Shawn and Mike as our Insurance Agent. -Gracie & Uriel Cadena

I was referred to Payless from a friend and went into their location to get more information. Both…read moreMike and Shawn are very professional and took the time to answer all my questions. I started with my personal vehicles for about 6 months and then eventually switched over all my commercial vehicles. Now I even do my boat, motorcycle, and toys with them. Never had an issue. Rates are the cheapest I've found as well. Thanks guys!