I ordered a 1/2 Cord of Almond today. Steve responded immediately and it was delivered same day. No issues and very good communication. I would not hesitate to use his service again. read more

I was suppose to have wood delivered today 10/4/25 they never showed up or called after speaking to the owner twice last week to confirm delivery and get a time frame they were suppose to be here at 12:00its now 3:30ruded my hole day waiting for them so very unprofessional will not recommend or use them ever!!! read more

I held off writing a review because I thought the business owner might make things right. I was clearly incorrect. TL;DR right at the top... This business stole from me, and then wouldn't respond to emails or text messages. They delivered significantly less wood than I paid for, and ghosted me after doing so. Avoid them. Details... This business will absolutely rip you off. I had the same experience as Michael M in another review. I ordered a half cord of wood (which should be 64 cu ft of wood), and he delivered less than a third of a cord. (I'm being very generous by saying he even delivered 39.9 cu ft) I sent an email with all of the measurements of the stacked wood, and asked him how we should solve this, mainly requesting that he deliver the remaining 20 cu ft (giving him even more benefit, since it should be 24 cu ft). He said in an email that they could do that, and thanks for letting him know. That was a month ago, and he has ghosted me since. I have tried to contact him (Steve) several times, and there has been no response. Every email prior to getting ghosted says to "remember us on yelp" so in accordance with his wishes, I am doing so now. I would absolutely avoid this business; their customer service is bad, and frankly, they are dishonest. I suspect that any ratings here that are above one star were given by people that didn't actually measure how much wood they received. Even just a reply indicating that I was on the list and that the order wasn't forgotten would have been nice. But clearly it has been his intention all along to short me on this delivery. In summary... What I ordered: 1/2 cord, or 64 cu ft (for $300) With 16" (1.33ft) logs, this is a stack that is 8ft x 6ft x 1.33ft What I received: Less than 1/3 cord or 39.9 cu ft (calculates to $187) 8ft x 3.75 x 1.33 = 39.9cu ft (with an extremely generous 3.75' - 45" value) The pictures: One shows my rack stacked with the entire delivery. The stackable space in that rack is 8ft x 42". The other photo shows the height with a measuring tape. Remember, with 16" logs, that should be an 8ft wide x 6ft tall stack. You can see it's well short of even 4ft tall. read more

Steve Sims Almond Firewood - Entire delivery of 16" logs in 8ft x 42" rack. With this size logs, this should be 6ft tall. - Firewood Near Me

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Disappointing. I submitted a request through Yelp on January 2nd and received a response on February 22nd, 51 days later, stating that I am outside his service area. However, this seems like an excuse based on: 1. he's delivered to me before 2. the map on Yelp shows that I'm within his service area 3. there are other reviews from people in my town After reading the current reviews, it may be that his lack of a timely response has saved me more frustration. read more

My Almond just arrived on time and in loaded in my driveway as requested I was gonna help unload but they said they got very nice friendly service Almond looks good ready to burn and cut just correct You looking for Almond call Steve better yet email him I don't think they do phone calls And then enjoy the burn Great Job Sims and especially your Son who unloaded the truck read more

Steve Sims Almond Firewood - My helper - Firewood Near Me

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Ordered 3/4 cord of wood on a Tuesday night and had my wood the next day. Filled my racks to the top which tells me that I got what I paid for. Paid cash upon delivery. I have used Steve Sims for years (a delivery every 2 years or so), and he always delivers great almond wood. We are very accustomed to online ordering and speedy delivery which has made us impatient with people like Steve Sims. Sometimes he takes a few days to get the wood to you and sometimes needs to change plans. He isn't a billionaire with a fleet of brand new Amazon Prime trucks. Be patient, be smart with payment, and you will get some great wood. read more

They gave a Venmo request before they would deliver. I, stupidly, complied. They never delivered. I actually got them on the phone (I know that many of you haven't). He insisted that he would return my pre-payment. He never did, and it has been two years now. DO NOT GIVE THESE PEOPLE ANY MONEY! THEY WILL RIP YOU OFF BIG TIME! read more

Ran across Steve's professional looking website, when searching for this winters firewood. Decided to give him a try. I ordered a cord (not stacked). To my surprise, I received a text and call around 7:00, 3 nights later, that the truck was on its way and expected within 20 minutes. I had to scramble to lay protection on my recently paved driveway and set up lights for the delivery. The next day I stacked the wood and discovered that I received between 1/2 and 2/3rds of a cord. Much of the wood seemed green, so I tested and got many moisture readings over 50%, which does not seem in line with the website that says the wood is cured for 2 years. I texted Steve and received a response that he would "Top off" my wood, that Friday, and deliver this seasoned wood from a different supplier. He apologizing for any inconvenience. I protected the driveway again, that Friday. His guys did not show up with the remaining wood. I texted Steve again. His response was that his delivery truck was in the shop and that he would get remaining wood to me ASAP. After more texts and broken promises, Steve stopped responding to my calls and texts. It is now over a month since the original delivery. I agree with others, that this man is a Crook, and hope that others take this e-mail as a warning not to do business with Steve Sims Almond Firewood. read more

Placed an order for delivery the following day. Was contacted that it would be delivered the day after by the afternoon. Received no response when the afternoon came on gone. BAD customer service - obviously did not need my busines. read more

This is the fourth time I have ordered from Steve, and the wood is always delivered on the promised day, and more importantly, the logs are exactly the correct size for my wood burning stove. I do not have an extra large opening on top to insert the wood, and Steve always promised small logs no more than 15 inches, and they always are exactly that! Quality wood as well. Satisfied customer. Nancy L. read more

This is the second time I've gotten firewood from Steve Sims. The quality and dry condition of his firewood Is fantastic! The speed of the delivery and the perfection of the stacking is second to none. I highly recommend this company- Thank you Steve Sims!! read more

Steve Sims Almond Firewood - Firewood stacked perfectly - Firewood Near Me

Ordered via his website. Got an email almost immediately but then silence until I get a text the next day. Wood was delivered, Steve was very friendly and the wood looked good! Looks like I found our new wood guy! Thank you Steve! read more

Steve Sims does not deliver what he promised. Witness this exchange via text. Steve Sims: Are you available for firewood delivery this afternoon? Michael Munzell: Yes Steve Sims: Ok our firewood delivery truck is on the way from Hayward Michael Munzell: Yay! Pause. We're lacking 12 cu ft of wood. The 1/2 cord is supposed to be 64 cu ft. I think what your man did is fill up the rack and be done with it. Actually the rack is 4.5 ft by 7.5 ft by 1.5 ft = 50 cu ft (and a little left over). That leaves 12 cu ft left. No rush, but pls deliver the remaining 12 cu ft at your convenience. Let us know when. When he didn't reply I added. I left a phone msg yesterday when it was over. Steve Sims: Okay Address? Michael Munzell: 702 Windmill Ct., Concord Steve Sims: Okay Michael Munzell: Fab When are you going to deliver the missing wood? I need to know so I can be home and unlock the gate. You've gone radio silent on me. Steve Sims: I will let you know when we are delivering again in your area Michael Munzell: I'll be home for an hour. What day are you delivering? I let one month pass. It is one month since you delivered part of what I ordered. If you treat loyal customers like me this way, no telling how you would treat others. I wan T the wood delivered now. A deadline. He didn't reply. I added: No sense ghosting me. He didn't reply. read more

Ordered online. Steve replied. Not a man of many words via email. Wasn't sure if he was really coming today but he delivered my order next day and wood is great quality. Great price. read more

Steve Sims Almond Firewood - Seasoned almond - Firewood Near Me

I had some ups and downs with ordering firewood in the Bay Area. One company came in the middle of the night and dropped more wood than I ordered. Another short shifted me by ~30% and stopped answering my calls. This year I decided to give Steve Sims a try. The delivery was FAST! Might have been a coincidence, but I got a call back 1 hr after submitting my online form, and 3 hours later I had my wood! The delivery was very courteous and quick, and I think I got my 1/4 cord worth, give or take 15%. Suffice it to say - I'm satisfied. The wood is very hard and well seasoned, burns strong and hot, and is well cut for stacking. I'm quite sure that, once I'm out, I will buy from Steve Sims again. read more

Steve Sims Almond Firewood - Firewood - Firewood Near Me

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1/2 cord Almond delivered and stacked. I contacted them on 2/23 and they delivered at 11am on 2/24. Very quick service. The Almond looks well seasoned. Thank you. read more

Steve Sims Almond Firewood - 1/2 cord Almond stacked and ready for the Pizza Oven! - Firewood Near Me

Been getting my firewood here for the past few years. I have never had a bad experience with Steves. Fast and good service. read more

Steve Sims Almond Firewood - Great job stacking my firewood - Firewood Near Me

Steve delivers well seasoned wood at a good price, split out and ready to burn. Our wood arrived loaded loose in a truck, so I would recommend that you have a prepared space for measuring the total stacked volume. One cord = 128 cubic feet, stacked. read more

I've been ordering from Steve Sims for about 3 years now. Every time I have ordered has been an excruciating process. Basically everything you read in the 1 star reviews has been my exact experience: Quoting me a day/time he will delivery the wood, and not show up at all with no warning/email/call/apology. When I reach out to check if something happened or if he'll be late, he always says he'll be there in 1-2 hours, and on most days, he does not show up at all, and says he might be in my area next week. When next week comes, no follow up at all, and business as usual - empty promises, missed delivery days, etc. As someone who works and has young children, It's really hard to put aside an entire day waiting for a shipment that will never come. One time, he showed up at 10pm and started throwing wood from the truck onto my driveway. It was extremely loud - it woke up both my kids from their sleep and the cops also got called on us. As a long time customer, I want to give Steve a good review, and I want to keep purchasing from him. But time and time again, he has proven to be an unreliable business owner. But worse than that, dealing with him is frustrating, painful, and ends up wasting a LOT of time. I couldn't recommend you to avoid this business strongly enough. Terrible!! read more

The owner found my concerns funny, 2 years later. They never did make good on their promise and I never got the missing half of the wood I paid for. read more

Steve Sims Almond Firewood - The owner found my concerns funny, they never did make good on their promise and I never got the missing half of the wood I paid for. - Firewood Near Me

Steve Sims almond wood: Buyer Beware On the good side, he can deliver excellent wood. Clean burning, well cured But several issues: 1) he has CONSISTENTLY shorted his delivery by well over 20% vs what he charges. Last one was 80 cu ft vs 128 for a true cord 2) He will be very polite and respond and IGNORE you for his shortfalls 3) You cannot trust his delivery estimated times. Could be tomorrow or next month. 4) He insists on being paid at delivery before it is stacked and calculated. 5) In several years I have told him I will pay more if he over-delivers, but he has always been short. read more

ordered a cord of wood and was told it would be delivered mid week. Never showed. Said he would deliver Friday. Never showed. Asked for our money back, never received it. Now he ignores all forms of contact from us. We're out $550 to this scammer. Do Not Trust him!! read more

Buying almond firewood in the Bay Area is a lot like buying pot in the 1980's. You get a number for a guy, who is maybe someone's friend of a friend. Sometimes you're lucky enough to get a response. And then you show up with equal amounts of cash and hope. 50/50 you are getting pot that night. I've bought firewood from a different vendor every two years for about the last ten years. I just find who is hot on CL. This guy actually has a website and reviews! My dream in high school was to find a dealer who was concerned about his reputation. If someone in the business has been around LONG ENOUGH TO BE REVIEWED, they are Ok in my book. As for my transaction, perfect. Under 24 hour turnaround. Great guy. Great crew. All good almond. Burns like coal. The volume 1/2 cord stacks exactly like every other delivery I've received using my same racks over the years. FYI, if you are trying to buy firewood between October 1 and January 31, you have nobody to blame about poor service except yourselves. Take that from a long time firewood buyer. Like buying super bowl tickets day of the game and complaining about the seats. Sims is good. I hope he's around next time. read more

Horrible communication, so full of B.S. Wouldn't return any calls to confirm time of delivery until my husband left a message saying he was canceling the order if he doesn't hear from someone soon. Got a text saying they were running a few late. (A few what? Minutes, hours,days? )Would be here around noon. This was at 10am. And the temperature was going to be near 100° today. At nearly 2pm another text came in saying he wasn't coming with some lame excuse. Now tonight my husband said this guy texted him saying he could bring wood tomorrow morning. Thanks but no thanks-we're good. We wasted an entire day waiting on this guy. We just don't have the time to afford wasting another day. After reading the reviews I'm so thankful this guy was a no show. read more

Delivered quality wood, as advertised. Almond indeed burns like oak. Fast delivery. Great value. Very happy with my purchase. Highly recommend. read more

The firewood came when promised and it was nice size pieces. The price is fair, the wood burned well and I will contact Steve when I need wood again as well as recommend him to others. read more

Fast service and reasonable prices. Not many places stack for you anymore so it is greatly appreciated.

Been using Sims for over 5 years and they always are quick to respond and have quality wood, cut to a good size!

Mr Sims delivered one cord to our home several years ago so we were comfortable paying prior to next delivery. However after more than a year he has not delivered and does not answer our phone or email messages. Sadly, his is a fraudulent business. read more

Don''t use him! I live in Boulder Creek and he never responded to my response for 2cords of wood then he sent an automated email response saying "the delivery truck will be in your area this week" and never gave me a time or responded. I was a repeat customer who ordered several cords from him but no way will I order from him again he will never respond. I have been trying since July and since then he raised his prices. Definitely go elsewhere otherwise you will waste your time. read more

Follow up review. I also reached out to the Better Business Bureau regarding my non delivery after payment. -------- This message is in regard to your complaint submitted on 12/3/2021 against Steve Sims Almond Firewood.  Your complaint was assigned ID xxxxxxx. The Better Business Bureau has made two attempts to contact the business regarding your complaint. We regret to inform you that we have not received a response at this time and this case has now been closed as an UNANSWERED complaint in their file. Because we are not a government agency, we cannot force a business to respond.  You may wish to contact your Attorney General or like agency. ------- I have also submitted a dispute with Zelle and also filed a complaint with the Federal Trade Commission. read more

Steve promises to deliver and never shows up. Rescheduled four times and still no wood. I'm done.

I want to include myself as a satisfied customer of Steve Sims Almond Firewood. Communications between Steve and myself was started on his website and completed through email. He had an opening for me for delivery on the next day and I took it. The delivery crew showed up as expected and was very courteous and helpful. They delivered my order and then some. This was my first year of consistently burning firewood and I learned a few things I'd like to share. Obviously, it starts with getting good dry wood, of course, but even so, you may have trouble getting it lit. 1) You need good kindling to get the fire up and going quickly. I found some clean kindling at Raley's grocery. I put a couple of kindling sticks at the bottom of the firewood and then after about 15 minutes, I mix it a few smaller pieces to get the heat up. 2) You need a good firestarter. Fatwood works best. You can sit there with just strips of newspaper but you will just be wasting your time. The firewood is dry but it isn't that dry. 3) Get a handheld propane torch to get that hardwood burning nice and hot. At first, I, too, used stick matches and those long fireplace matches with newspaper strips. I didn't have kindling, but I did use the fatwood firestarter, but it took way too long to just get the firestarter lit and the wood burning longer than 15 minutes. The propane torch changed my life. For $3.49 a bottle at home depot and an igniter for about $17, I can get my fire up and hot within 15 minutes. The trick isn't getting a fire started, it's getting the fire hot enough for it to keep it burning for longer than 15-20 minutes. Once it is hot, all you do is feed it with Steve's hard Almond wood and your fire will keep going until you stop feeding it. Mine will last all day once it gets going. Take my advice as you will. Steve's crew delivered enough wood for me to burn until Spring. It's been great these past couple of weeks of having daily hot almond wood heat my house while looking great in the fireplace. read more

Do not do business with this individual! He is difficult and does not show up to an appointed time/day, that he makes, for delivery of the wood. He does a no call/no show. He simply falls off the face of the earth for a couple days and no response to any messages. No apology or explanation. When he does show up, he tries to just dump all the wood on my drive way, even though I had bins to put it in. And, he hurries through the delivery process. Then, he shortchanged me on the amount of wood I paid for, promised by him. No receipt for cash payment. read more

TOTAL FRAUDSTER. Demanded payment up front and more than what was advertised. I should have known, but made payment. Then, he no-called/no-showed THREE TIMES and has now completely ghosted me on the cost of a complete cord - more than $450. STAY AWAY FROM THIS BUSINESS. Will be filing small claims matter against him in effort to save others the trouble. read more

These guys are awesome put my WOOd riught where I wanted it. going to get more soon!!!

I count myself extremely fortunate to be a new customer of Steve Sim's Firewood. I was lucky enough to have my first cord of Almond Wood delivered before Thanksgiving, and we had our first fire in our fireplace this evening. The almond wood burned clean, slow and steady, with just the right amount of crackle, while putting out considerable warmth. We couldn't be more pleased! Thank, you Steve. You have a loyal customer for life! read more

I wish I had seen the yelp reviews before I made an online order for wood. I can't get this guy to contact me back at all but yet, the charge is processing in my bank and no wood or contact about it. I have talked to my bank and will be putting a claim in to get my money back. I can't deal with ripoff artists. Don't buy wood from this guy. read more

Stephen and his son were on time (actually 15 min early!) and were so pleasant and hard working. And what a value for the $$$ as I know I got great seasoned wood and some extras. They delivered in a day from my inquiry and put the wood exactly where I had asked. I am very happy with my purchase and have given Stephen my highest rating possible! I highly recommend Steve Sims Firewood!!!! read more

Think twice before buying!! I was told two times that my order would be delivered and nothing happen. The second time, I was called and was told the my order will be delivered that afternoon. Guess what? They were a no show with no follow up call to explain the non-delivery or try to reset a delivery. Since they had my money and the cord of wood was paid for. I tried one last time. With a date set and confirmed by Steve, "Yes we will be there", the day came and again a no show once more. Strike Three. This is the first time I have put a negative review on Yelp, but thought you should know. read more