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    Steve Valerio

    5.0 (1 review)

    Services - Steve Valerio

    Haircut

    Haircut and shave

    Shave only

    Steve Valerio Barbers Photos

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    7 years ago

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    Hammer & Nails - Naperville

    Hammer & Nails - Naperville

    4.9(9 reviews)
    7.9 mi
    Locally owned & operated
    Certified professionals

    I had great services at this awesome men's grooming shop. I wish I had one in my town. I had an…read moreamazing sports pedicure with Lesly & an amazing haircut from Bruce! What a cool vibe!

    ​This place is the real deal! More than just a barbershop--it's total care…read more ​I was on the hunt for a new barber after a hair transplant, which made me a bit particular about who I went to. I'd heard of Hammer & Nails and decided to give it a try, though I'll admit I've always had this notion that luxury salons aren't as good as traditional barbershops. ​Hammer & Nails completely shattered that idea. Their barbers are extremely skillful. Bruce has been my guy since my very first visit, and he's fantastic. I was so impressed with the quality of service that I actually ended up becoming a VIP member. ​I love that they normalize men getting nail care and other grooming services. My membership gets me three premium services a month, so I've paired my usual hair and beard care with regular manicures and pedicures. I truly don't have to worry about a thing--I just schedule, go in, and come out feeling incredibly comfortable and relaxed. ​The services themselves are top-notch. For the manicure and pedicure, the meticulous hot stone massage and gold sugar scrub are amazing and leave my hands and legs feeling tingly and refreshed. I've also taken advantage of their free upgrade days--the face scrub and deep mask services with my beard care are a perfect combo. ​If you're looking for a place that has master-level barbers and provides an amazing, relaxing experience for all your grooming needs, this is it. Highly recommend. Ask for Bruce!

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    Hammer & Nails - Naperville
    Hammer & Nails - Naperville
    Hammer & Nails - Naperville

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    Rocco & Rocco - Jacqulyn PERFECTLY achieved what I was hoping for and I'm in love with my color.

    Rocco & Rocco

    3.6(165 reviews)
    0.1 mi
    $$

    Awesome customer service. My stylist, Maureen, is wonderful, have been going for 20 years. Dominick…read moreis dedicated, professional and personable. Could not be happier.

    I've been a long-term customer at Rocco & Rocco, and so has my entire family, but our most recent…read moreexperience was extremely disappointing. A family member had an appointment with the stylist Maureen. The front desk apparently booked the appointment incorrectly, and instead of handling the situation professionally, the stylist appeared frustrated. The service felt rushed, shortcuts were taken, and she was physically rough, pulling on my family member's hair and face in ways that made her uncomfortable. The end result was uneven and not what we expected, and my sister's hair was left noticeably botched. I contacted the manager, Dominic, who initially said he would help arrange a makeup appointment. Instead, he later told my family member he did not believe her concerns and informed her she would no longer be accepted as a client. Only a partial refund was offered for a service that cost nearly $300. UPDATE: the owner, Ron Rocco, called me. He said he was reaching out to help schedule a new appointment, but the call quickly shifted to him saying he did not want to do my family member's hair. Throughout the call, he repeatedly raised his voice and spoke over me, not allowing me to speak. As a younger woman speaking with an older male business owner, the interaction felt intimidating, uncomfortable, and unprofessional. During the call, he also mentioned that he had checked with the stylist to confirm whether my family member had tipped. She had tipped generously, and the comment felt completely unnecessary and out of place. He also stated that he is at the salon every day, which differs from what staff members had previously told us. He mentioned that he was "not threatend of a Yelp review," and I want to be clear: reviews are not threats. They are honest accounts of customer experiences. Everything in this review is truthful and based entirely on firsthand interactions. I also received a notice from Yelp that the business attempted to have my review removed. Key points: --I personally do not feel safe or comfortable returning to this salon. -I do not recommend booking with Maureen based on how she handled this situation. -In my experience, the business did not prioritize customer satisfaction or take accountability. -Management made me feel that customer concerns were dismissed rather than addressed. -The service felt overpriced for the rushed quality delivered. -Several interactions with the front desk staff felt unprofessional and unfriendly. -As a young woman, my interactions with both management and ownership felt uncomfortable and intimidating. -My sister's hair was left uneven and poorly done, which added to the frustration. -The salon seemed willing to tolerate the behaviors and issues we experienced rather than fixing them. -To quote Ron Rocco "Yelp reviews don't threaten me"! So I highly recommend you listen to the ones that are on here. -Because of the stylist's behavior, management's response, and my interaction with the owner, I cannot recommend this salon, especially to other young women or anyone who expects professionalism, respect, and consistency.

    Photos
    Rocco & Rocco - Promos for March and April 2013

    Promos for March and April 2013

    Rocco & Rocco - My updo was sloppy and lazy.

    My updo was sloppy and lazy.

    Rocco & Rocco - Hair color before full highlights

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    Hair color before full highlights

    Steve Valerio - barbers - Updated June 2026

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