I complained about a charge on my bill after Neighbors finished my windows. Within a week, the…read morecompany responded, adjusted my bill and never gave me a moment's grief about it. What a professional way to handle things. I would hire this company again in a heartbeat.

Got bids from SBS, Lowe's, Capitol Glass and Neighbors back in April to manufacture and install 4…read morefiberglass entry doors in our 4 plex. Neighbors was the highest price but they had great reviews and we talked with the owner when we first went in and got a good feeling and justified the price by telling ourselves - it we pay top dollar they prob do a great job and that would make it worth it. I have worked for a Millworker company before and have installed a bunch of doors but a shoulder injury has sidelined me. They said the doors were finally ready to install in August and two guys showed up to install them. The original quote was $5600 for the 4 doors and $2,000 per door to install / we got that down to $1,000 per door if I took off the old trim and put it back up myself. The one installer could not of been nicer to deal with and said he'd worked there for 3 years. Turns out all four doors were made with the wrong sweeps on the bottom, the locks were drilled wrong and the jams were routed incorrectly for the door latch plates. The first door they installed was very hard to close and the tenant was unable to operate it - I was advised to get a different door sweep at Lowe's which I did and it worked a little better. I hand chiseled out the doors to accept the lock hardware as it was getting late and I didn't want the tenants coming home and not being able to lock the doors. After they left we noticed our door made a very noticeable squeak when closing and my wife was unable to lock or unlock the doors- required pulling tightly on the door handle to be able to engage the deadbolt - 3 out of the 4 doors had that problem. Also noticed daylight coming through in several areas of different doors even though they had spray foamed and taped the doors. Went into Neighbors the next morning to discuss our issues and to cancel a down payment we had put on a garden door. Went into Neighbors were advised there would be a fee to cancel and that no one was available to try to fix our doors for another week and that they would have someone call about our other issues when they came in. The owner called us back and listed all the reasons the doors were made incorrectly - drilled wrong, wrong sweeps installed etc. No apologies but said someone would be out by the end of the week to address. Same installer came out and apologized for the issues ( only apology we received ) and he spent the day installing different sweeps, chiseling out for latch plates and completely re installing our door. After he left I still saw daylight in the lockset area of our door so I pulled off the flimsy tape on the outside and noticed big gaps in the insulation all around the door as well as multiple shims proud of the doors and requiring cleaning up before installing the trim. I pulled tape off all the other doors and they all had the same problems. By then we had given up on Neighbors being able to install the doors correctly and not wanting to inconvenience our tenants again our spend another day undergoing more "tweaking" I bought some spray foam and sealed all the doors correctly, trimmed off all the shims in and out and re taped the exterior with proper tape. I had asked the estimator right off the bat if they could center the doors in the opening so I could re use all the exterior trim that was made to fit inside the siding and he said should be no problem & I left it out for them to see - I had to remake it for 3 of the 4 doors anyway. I sent them an email that according to their website everyone would see outlining all our problems and mentioned the $200 we spent on trim, tape and insulation. A week later and no reply at all, they did call the same day we did finally cancel the door order and said there was still a difference of $200 from what we owed for the install and what we were refunded for the garden door. If your gonna charge top price to do a professional install and to make a correct door you better deliver , and when you fall short you should own it and not ignore it. Look elsewhere for your door need

Mikhail is fantastic to work with- excellent craftsmanship, professional demeanor, fantastic…read morecommunication and attention to detail. Will be working with Makhail again soon for more projects.

Mikhail at Malver did an exceptional job redesigning and rebuilding our stairs in July 2025. From…read morethe start, he was professional, communicative, and incredibly detail-oriented. His design insight helped transform our old staircase into a much safer, sturdier, and more modern feature in our home. Throughout the project, he kept us updated, explained timelines clearly, and made sure every detail matched exactly what we envisioned. The craftsmanship is outstanding, and the finished stairs look--and feel--amazing. We've received so many compliments on the quality and style. If you're looking for someone who combines smart design with skilled workmanship, Mikhail and the Malver team are truly top-tier. Highly recommend!

Excellent service from the front desk, to the back part of service. The do excellent work with…read morefair pricing. I always go back to them every time that dang rock gets my windshield!!

Great service! Was seen on time and work done within stated…read moretime Senior discount and very good price! I will use them again if need be

TCM Restoration in the Matanuska Valley did an excellent job getting rid of black mold in my…read morecloset. Mathew and Cameron protected the closet and surrounding area by taping plastic around entrances. They cleared the mold and used a machine to clean the air. They work quick and efficiently, were excellent at clean up and communicating arrival times. They have one crew for the mold removal and another for the reconstruction.

We hired TCM to remediate some mold we found in our garage. The team arrived and it was 3 young…read moremen. Each one shook my hand, looked me in the eye and the leader made himself known very professionally. He shared the plan with me and while he was sharing the plan with me, his two other team mates stated working. There was no sitting around, playing or unprofessionalism. These guys talked the talk and walked the walk. They did exactly what they said they would and gave me a briefing at the end, showing me exactly what they said they would. The price was fair and the work was efficient. 10/10 would hire again! Thanks so much, TCM!

they made a window the wrong way and refused to fix it. actually said it's my fault. I talked to…read moretwo people about the change I wanted and both said yeah yeah yeah. then one made one change but not the other. said you singed off. well I thought you made the changes I asked for when I asked befor.e. nothing was sent to me for the change so I had no way of checkin.g. also the worst sales people. high pressure tactics. even when paying cash they act like it's toxic if call and expect them to do anything other then the service provided before you purchase. the whole company franchise up here should be pulled and given to another company. these people suck bad. they did not even clean up the windows after installing them. crap everywhere in the window frame and tracks.

UPDATE - September 30, 2025: Our door is STILL not fixed. Renewal by Andersen has been to our home…read moreat least six times, each time doing nothing more than a so-called "reset" on the door. And guess what? The door still doesn't fit. We don't need another pointless "reset." We need a brand-new door. The one they installed was the WRONG size from the start. They know it, and they're stalling. Now, they won't even return my phone calls or text messages. They're flat-out avoiding us instead of taking responsibility. We placed this order for new windows and doors (see my other review) back in April 2025. It's now almost October, and we're still stuck with a defective door and zero accountability. Renewal by Andersen has wasted months of our time, avoided fixing their mistake, and treated us like we don't matter. My advice? Stay as far away from Renewal by Andersen. Hire a real general contractor--you'll save at least 60% and, more importantly, you won't have to put up with their lies, incompetence, and complete lack of customer service.

Contracted Mason's Siding to reside our duplex and I and my wife are very please with the constant…read morecommunication, flexibility and professionalism of the company and crew. Outstanding job! Jeff Hunter

From the owner: Over the years, we have sided hundreds of homes, town homes, apartment buildings, condominiums and…read morecommercial buildings throughout Alaska, Minnesota, Wisconsin and Canada. We have done many siding projects for the United States Government on the Eielson and Elmendorf Air Force bases here in Alaska.