Contacted for an estimate and to get some general information.. Ty was extremely responsive and on…read morepoint with communication and that is completely appreciated. Although we didn't move forward at this time as we are still deciding, would most definitely recommend and will reach out for the future..

Ty just finished my slide repair, which he did the same day I called! In the sweltering heat, he…read morepainstakingly tracked down a random relay that was on the fritz and causing the slide to not operate. He got it going, after first cleaning up some issues I created in the battery compartment. He and his team delivered as promised, on schedule, and with absolute professionalism and skill. I could not be happier with the service, and highly recommend Ty and his team!

When it come to A#1 there should be a picture of Minasse!! He not only did an amazing Solar…read moreinstallation last July but today he drove to the Mogollon Rim to remove what he installed. We are purchasing a new to us fifth wheel, Minasse will install our solar parts on the new RV. Solar has spoiled us and so has Minasse , if you are looking for an amazing RV tech all around look no further!!!

Minasse is an Awesome RV specialist. Quick response, on time for appointments and accurate…read moreestimates that are a great value. I will never use anybody else for my RV's needs.

They need to train the personnel the right way. They don't know how to answer the phone and when…read morethey do they don't return phone calls. Our motorhome was at the service center for 3 1/2 months. They sent us out with a dead battery. What jerks. Please don't buy anything from them.

Run away from this place and thank me later. They promise you the world to sell you their extended…read morewarranty. Their Service Department is a joke. No returned calls. After leaving your camper there for 6 months and getting a fraction of the repairs done, you will would be mad too. Trust the reviews here on Camping World before you spend your hard earned money! There's other places to buy from. -5 star rating!

I wish I could give zero stars and I wish I had read all of these horribly negative reviews here…read moreBEFORE I took my car there. I asked my neighbors in my community through Facebook, who they would recommend. One person recommended Champs. BIG, BIG MISTAKE. Though I appreciated what was meant to be helpful advice from my neighbors, I ended up in a very bad situation of being horribly ripped off by Champs. I am now in the process of a small claims lawsuit against them. There are far too many corrupt and unethical mechanics out there but he takes the cake. I was trying my best to avoid this but it happened anyway. I dropped the ball by not bothering to read all of their horrifically negative reviews on Yelp. I was quoted $500 for the work and authorized it. When it was completed the price doubled. Nothing changed or was added to the scope of work. They refused to explain this. In addition they broke the interior console and left lots of grease on my seats and dash, which I had to clean with degreaser. When I asked that they replace the broken console, the owner laughed and said "Your car is old and things break and I'm not paying for it." Btw, My car was in pristine shape. I have no kids, no pets, I don't smoke and don't even eat in my car. In fact, I'm meticulous about keeping my car looking new. I asked him to cover the cost of replacing the console by at least taking $50 off the work. He said, " I don't give away free money." I replied, "You broke my car. " He said, "Too bad, I'm not paying for it." This man was one of the most unprofessional, rude and volatile people I've ever encountered. In fact, he made me feel like he would physically assault me even though I was treating him with respect and patience. My experience at Champs was worse than I could have ever feared. As I said, if I had only read the horrifying reviews, this wouldn't have happened to me. I wish I had chosen one of the other suggestions. I hope this helps someone else not make this same mistake. My advice: appreciate the intended help but please read the Yelp reviews beforehand. Hopefully this man will have to pay for damaging my car in a court of law. I'm 64, have cancer and don't deserve this but I now have to fight for justice. Don't end up in my shoes. Update: First and foremost, EVERYTHING he said in response is a lie. EVERY single thing. He's trying to deceive readers to save himself potential business. I find it interesting that he reveals his first name because he told me his name is Champ. Secondly, him addressing me as "Dear Sherri" is laughable. He was as rude and nasty as one can get to my face. Again, he's trying to create a false impression. Lie after lie after lie will not work with most consumers. People see through unscrupulous people like him. I wouldn't put out this much effort if he were innocent of any of what I contend. One particularly egregious lie he told is he claims my car is 23 years old. He does this to create the impression that my car is old and beat up. The truth is my car is a 2012. In actuality it's only 13 years old and WAS in pristine condition before I unfortunately chose to take it to Champs. I'm sure he will try to edit his lie but that's what screenshots are for. The bottom line here is that unethical, dishonest people like him will easily lie to cover their behaviors. Most consumers understand this reality and will heed my warnings. I don't want others to find themselves in my position.

DISHONEST and UNETHICAL. My husband and I brought our car in…read morefor a second opinion, not telling Champs that we already had a diagnosis from the dealership. We simply wanted to see if we could get a better price. Champs not only attempted to price gouge by quoting 50% MORE than the dealership, they added non-existent issues to the estimate. We paid $179 for this dishonest estimate. Avoid this business at all costs.

This is the best motorhome dealership hands down! We live in Santa Maria California and drive…read morebetween 570 miles to 620 miles to get there and it is worth it. We wouldn't trust any place else to work on our coach. I could talk about the 2 coaches we have purchased from them but I will save that for another time. First, you make an appointment for service. When you walk in the front door you enter a lobby, but you can keep on walking and head left to go meet your service adviser. On the way, you might bump into Maria. We look forward to Maria's smile and always welcoming words. For us, she is the face of NIRVC. When we see her, we feel at home. She will be there cleaning the office area or maybe cleaning a coach. It is not her job to deal with customers or even know our names but she does! So, after driving out to Surprise for service, Maria is whom we most look forward to seeing. On to the more serious stuff. The general manager, Tino, has his office downstairs with a window facing the service area. Tino does a great job running a great dealership. He is always open to hear your concerns. Once your coach is inside in a service bay, you might get a chance to meet your service technician. If we have a choice, we always request Kohl. When met Kohl back in 2020 when we purchased our first motorhome from NIRVC. Kohl is the best! He treats our coach like it is his own. Anyway, we just had some recalls taken care of and some regular service stuff done and again, 5 STARS! Kohl rocks!

Service department - brought in my CLEAN RV for warranty repairs on 1-24-2026 (fairly simple if…read morethey knew what they were doing). Picked up on 5/30/2026 with a scheduled appointment with the service manager (Jesse) who never showed up. We never got paper work. The job wasn't completed. Our rig was FILTHY DIRTY when we picked it up. We are very dissatisfied.

I was stuck in a local park with an awning that would not retract, Brian came to the rescue and…read moremanually retracted the awning. Parts were ordered from out of state and when it got here, Brian replaced the bad motor and it worked perfectly.

Brian's the best! He helped me with several projects on my Airstream Bambi, including a complex…read moreinverter install. He had great ideas and suggestions, and was willing to think creatively to get things done right. Very responsive and reasonably priced. Highly recommend.