Contacted for an estimate and to get some general information.. Ty was extremely responsive and on…read morepoint with communication and that is completely appreciated. Although we didn't move forward at this time as we are still deciding, would most definitely recommend and will reach out for the future..

Ty just finished my slide repair, which he did the same day I called! In the sweltering heat, he…read morepainstakingly tracked down a random relay that was on the fritz and causing the slide to not operate. He got it going, after first cleaning up some issues I created in the battery compartment. He and his team delivered as promised, on schedule, and with absolute professionalism and skill. I could not be happier with the service, and highly recommend Ty and his team!

I did not make it to my usual propane refill place near downtown before they closed for the day but…read morewas in State Trailer's neck of the woods. Least expensive propane refill station Ive found in the valley! Great customer service! I may have to make the drive out every time i need to refill our tanks!

I was greeted as I entered the store. The parts department was very helpful. I've been treated like…read morea nuisance at most other RV stores. The gentleman who helped me was very knowledgeable and he was able to find a replacement piece for my toilet so that I did not have to purchase a completely new one. He also walked with me to show me where an off the shelf item was that I needed.

DO NOT USE DOUG'S KING REPAIR SERVICES…read more Apparently Doug blows off a lot of his customers when he doesn't feel like working. Doug gave us a 2 hour window to come work on our RV & never showed. He did answer the phone but said he'd call back in a minute. He failed again not returning the inquiry. You can be the best mechanic in the world, but if you screw people over, karma is a b***h.

Waited two weeks for an appointment then no show, no call. Received a text 5 hours later…read moreapologizing and said they would call to reschedule. I texted next day to reschedule and never received a call.

When it come to A#1 there should be a picture of Minasse!! He not only did an amazing Solar…read moreinstallation last July but today he drove to the Mogollon Rim to remove what he installed. We are purchasing a new to us fifth wheel, Minasse will install our solar parts on the new RV. Solar has spoiled us and so has Minasse , if you are looking for an amazing RV tech all around look no further!!!

Minasse is an Awesome RV specialist. Quick response, on time for appointments and accurate…read moreestimates that are a great value. I will never use anybody else for my RV's needs.

Very professional, secure & affordable. They do not allow for sale signs which is a plus and people…read morecheck in & out with a live gate person. There is a dump station & a cleaning area. Top notch!

I saw an RV listed for sale on Sun City RV's Facebook page. When I checked, it had already been…read moresold. I politely suggested to the salesman, Christian, that they should delete the ad so it doesn't waste people's time. His response? He just replied with a laughing face emoji That's it. No "thanks for letting us know," no apology, no removal of the ad -- just a laughing emoji as if my time (and everyone else's) being wasted was funny. This level of arrogance and lack of basic customer service is ridiculous. If this is how Sun City RV treats potential customers who are simply trying to help them keep their listings accurate, I can only imagine how they treat people after a sale. Won't be shopping here. Save yourself the headache and look elsewhere for your RV.

We had a true emergency with our RV while traveling from out of state. Our trailer stabilizers were…read morestuck and wouldn't detach from our truck, threatening to derail our entire vacation. I called and spoke with Ali, who immediately told us to bring it in. From that first conversation to the end of the service, the entire team was outstanding. They went well above and beyond locating a hard-to-find part hours away and doing whatever it took to get us back on the road quickly. Thanks to their expertise, quick thinking, and incredible dedication, we were able to continue our vacation without missing a beat. The level of customer service was exceptional, and the pricing for an emergency service especially considering how far they were willing to go was more than fair. You truly saved our trip. Thank you so much for everything you did. You've earned a loyal customer for life!

The quality and timeliness of the work were good, but the company's accountability and customer…read moreservice were disappointing. While my RV was being serviced, the battery disconnect switch was left in the "on" position, which caused the battery to die. Mistakes happen, and I understand that. One employee even apologized and acknowledged that the switch should have been turned off. However, the service advisor made no effort to correct the issue after it was confirmed that the battery would no longer hold a charge. Instead, she offered to sell me a replacement battery and still charge me labor for the installation. She also stated that I was lucky she was not charging me simply to test the battery, because according to her, the company charges for everything -- even basic battery testing. We spent a lot of money on our repairs so it is really disappointing that they could not offer any solutions for their mistake. In the end, it is not right that they made the mistake of leaving the switch on, and I was expected to pay the full cost of a battery and the "labor" to fix it. (For those that are wondering, the batteries health and performance were great when I brought it in). In the end, the experience left me with little confidence in the company's accountability or commitment to customer service.

First time visiting this business. I came here to dump waste. After spending time checking out…read moretheir services and overall what they have to offer I was pleasantly surprised and pleased. $10 dumping for guests and no brainer for the location and amenities. I was met with a smile and very nice people. I spent a good amount of time talking with Summer about their services and offerings for spots and everything. She was polite, kind, and treated me amazing. You can tell it's family owner and friendly. Everyone is so nice and treats you with much respect and just kind people. This is my go to place here in out and also looking at storage spots as they're super convenient and offer lots of services. Wonderful people and lots to offer can't say enough great things about out them and their business.

The customer service we received was out of this world. Especially when we had horrible service at…read moreanother place. Southwest got us in quickly. They couldn't fix a problem we had but they worked with another garage that took care of the problem and had it back at Southwest in no time at all. Wonderful place!

Excellent service and quick turnaround. I'll be using them for my service on this RV trailer that…read morewe have.

Fast service. Jason and Nathan were super friendly and courteous. I highly recommend Roger's RV…read moreservice.

We recently took our RV to The RV Guy in Avondale because our leveling system decided it no longer…read morewanted to level. After some investigating, they discovered the issue was bad O-rings. They replaced them, and at first, it seemed like everything was fixed. Unfortunately, the fix only lasted one use before the system went right back to not working. After waiting three weeks just to get into the shop, it's really frustrating to be back at square one so quickly. On the positive side, the staff was friendly, straightforward, and didn't try to upsell us on things we didn't need. Once our RV was in the shop, the turnaround was quick. But at the end of the day, what matters most is whether the repair holds, and in our case, it didn't. Bottom line: nice people, but our repair failed immediately, and that's not what you hope for when you trust a shop with your RV.

Terrible experience. The repair process dragged on for months longer than it should have. As time…read morewent on, talking to Vanessa on the phone became difficult. She was rude and difficult to deal with. At one point she called demanding our deductible check be mailed, without the job being finished. We had our black tank replaced, and it STILL leaks. Their excuse that a new tank will leak if filled all the way is simply not true, according to other RV techs. They've refused to fix the issue and badly overcharged our insurance company, which now won't work with them anymore. They made zero effort to rectify the situation. They do not stand by their work. I would not recommend them to anyone.

Purchased an RV on Craigslist and having him work on huge punch list of issues…read more Been totally fair on the repairs and takes the time to explain the problem and his solutions Responsive and Honest If you have ever owned an Rv Class A you know exactly what I mean This is our 2nd Class A and have to say finding a Honest and Go To Service person is rare nowadays

This business worked in my propane leak job, despite their heavy work demand. I live 25 miles from…read moreKISS. When I screwed up and arrived 90 minutes ahead of my appointed time, they still took care of me while I waited. Got my situation diagnosed and repaired (a KISS employee even made a trip to a supply outlet to get the part needed). In the 3 hours I was hanging in my RV for the work to be completed, there were several times when other technicians and the owner Scot came over to offer help or a break to the tech working on my vehicle. This type of team spirit happens when employees are happy. Happy people take pride in and perform the best work. I want happy working on my vehicle! KISS has earned my future business. I am grateful to have found them.