They were great! Understood the problems and able to work out a solution within the day. Super…read moreprofessional and honest guys. Gave great advice, when we want to go ahead with a repair I will be going to them first!

This place is under new ownership. All the old staff (including the lady that used to work there…read moreand was the reason I always went here) is gone. She was phenomenal. I never got charged for things I didn't need. Never had a headlight that mysteriously stopped working the moment I stepped away for the inspection. They always did upfront, honest work and were great. Older guy who worked there was equally kind and helpful. They worked efficiently and did not overcharge. They charged $25 for an oil change last year. Including labor, my total bill last year was $108 for inspection and oil change. This year, the new worker/owner is saying it would be $135 for an inspection and oil change. I didn't bother asking if that includes labor (though I sure would hope so) because still that's about $20 more expensive than other places nearby. If any former employees see this, thank you so much for your years of honesty, kindness, and hard work. I wish I could remember the name of the woman who worked here so I could follow her to wherever she is now. I went in for an inspection several years ago and she uncovered some sort of issue with my insurance. She went out of her way to figure out what the issue was so I could resolve it, and then did the inspection for me the next day once I had it sorted. She was straightforward, honest, trustworthy, and kind. I hope she and everyone else who previously worked there has found bigger and better opportunities wherever they are now!

Took my older vehicle in for a second opinion after having been quoted several thousand dollars by…read moreanother shop for a repair. My son recommended Paul's Auto Repair. After going over my vehicle, including test driving it, Paul called me and told me that my vehicle actually did not need any repair. He went on to advise me what could have caused my initial concern, and what to look out for. 100% will be taking my vehicle there from now on. I can't thank Paul and Ed enough!!

Honest, friendly, fast, reasonable and local. Wouldn't think of going anywhere else. Almost makes…read moreme wish my car broke down more often.

They have been around for years. I have had them work on my F150. Great people and great service…read moreat a fair price.

30+ Years. Never any problems at all. Always ,Honest .Pleasant,Professional .Never have I been over…read morecharged

The best around Westborough. Brian knows our cars and is frank with recommendations, whether it is…read morehis place, or to another place which he is gladly to recommend. Very reasonable and personable. Not a fancy operation, no coffee or donuts, or chocolate chip cookies, or free car wash but quick and efficient service with appropriate advice when you leave!. John McCann

If you have a car and it needs repair then you should call Brian to make an appointment. You'll be…read moreglad you did.

I think this is a stand-up place; they've got the right attitude…read more They're not going to turn your car around in 30 seconds, but under no circumstances will they rip you off. They're friendly, laid back and honest. We've taken a sentra, a matrix, and a massive diesel pick-up there for a number of different "operations". All went well. On one they found a gently used part lying around and threw that in for very cheap. Definitely recommend these guys.

Good people and a great company. I called earlier and they were really busy, but Bob, one of the…read moremechanics, checked out my car anyway to make sure it was safe to drive. I drive a bit of an older car, and it's clear that they understood that. They kept my price down, and did the repairs that were necessary, and held off on the ones that weren't all too important right now. It's tough to find a good mechanics that's trustworthy; I, at least, think I found mine.

I'm used to Valvoline Services where you don't have to get out of the car, but this model isn't so…read morebad. Free coffee and a decent waiting room is nice. Also I felt like the interaction with the salesperson was less aggressive for up sales. With no line ahead of me or a wait, I was in and out in 25mins.

I took my car to Jiffy Lube in Westborough for an oil change, hoping to become a regular customer…read moresince it's close to my home. Unfortunately, the experience was terrible. First, they took way too long to finish the service. Second, I also had them do a tire rotation. They struggled with the front passenger-side wheel, though they didn't admit it at the time. They kept saying they were "almost done." Weeks later, I discovered that one of the special lug nuts on my Toyota Highlander's wheel was missing--something not visible at a glance. That's when I realized their "delay" was them struggling with the wheel. When I went back, they refused to fix it, saying if I'd come sooner, they would have. I asked if the lug nut could've fallen off later, but clearly, the issue was from their botched job. Bottom line: they were slow, did poor work, and left my car unsafe. I will never return to Jiffy Lube in Westborough.

I've been going to Dean for many years. He's always done a great job with my increasingly old car…read more He makes sense! He explains things so I (not a car person) can understand. His rates are reasonable, but the most important thing is that I trust him completely to do what is best for my car. He's never tried to sell me anything extra. I always get to talk to HIM, not to someone who works in the office and doesn't understand cars.

Dean is attentive, responsive and most of all knowledgeable about whatever it is that my cars need…read more I always feel like I'm in good hands with everything from routine service to figuring out what the weird noise is. I'll be a customer for life!