Integrity. Mike provided a competitive estimate and then once the team took everything apart,…read morerealized the damage wasn't as bad as it could've been and charged us less than their quote. An honest and top-notch experience. Would go back without hesitation.

Plugged my tire late on a Friday afternoon and saved the day again. Thanks Mike! Always friendly…read moreand helpful.

Family owned. Great service by knowledgeable professionals. I've been going to them for years.read more

If you're looking for an honest, family-run shop that 100% stands behind doing right by both your…read morecar and you--the customer--look no further than Tosti's Service Center! Their customer service is absolutely OUTSTANDING. After being totally scammed by another shop--who not only tried to sell me work I didn't need but charged me 400% over market for a shoddy belt and pulley install (that I had to bring back multiple times)--I finally had enough. Out of frustration, I searched for other shops and found Tosti's based on their incredible reviews, and now I know exactly why so many loyal customers keep coming back! The team at Tosti's was AMAZING. Not only did they instantly diagnose an issue with my car on the spot, but they also agreed to cover my belt and pulley repair at no cost, just so I wouldn't have to set foot in that previous dealership again. They did this with no fuss, no guilt--just a genuine desire to help me out of a bad situation. You can really tell this is a family business that puts people first. While I waited, I chatted with a gentleman who's been bringing his cars here for over ten years--even after moving to Boston 4-years ago! That tells you everything you need to know about how Tosti's treats its customers and stands by its work. If you want a reliable, fair, and friendly team who does things the right way every time, do yourself a favor and take your car to Tosti's. I'm a customer for life!

I'd seen several raves about Murphy's on NextDoor, so when I needed an inspection sticker in…read moreDecember, decided to go there. That was a very good experience, but what made me want to return was the conversation I had with the guy who did the inspection. He told me that he'd worked at other auto repair shops, but had never been treated as well as he was treated at Murphy's. That told me all I needed to know. So when I needed scheduled maintenance on my car, I made an appointment at Murphy's. When I called, the person had all my info in his system (because of the inspection sticker). Scheduling was easy, and I dropped the car off this morning. They called me with an estimate, and told me my front brakes would need to be replaced next time, but it wasn't necessary for today. He told me everything that needed to be done per the scheduled maintenance for my car, and I asked him to go ahead and do that. I'd dropped the car off at 8am, and by 1:30pm, all was complete. The charge was very reasonable, I picked up the car, and all was great. I would absolutely go there again.

Just had my state inspection this afternoon. I was the second car waiting. It was done within a…read morehalf an hour. Great service.

Francisco took the time to listen to me to understand the repair needs of my vehicle. As we use…read moreour van for a theater company. The 2007 Honda Odyssey EX-L is an older Honda that I know will run forever if properly maintained. As I have always kept it maintained. Since we donated it to our theater company we can't spend money on "nice to have" fixes, but focus on safety and drive-ability fixes (thus why my rear wiper was never fixed - maybe you can give me have a good deal on the repair :-)). Francisco never tried to upsell me, nor did he or anyone at Sullivan Tire look down on me or the van for being too old to repair. He communicated my issues to the tech who was competent in his work and more importantly understand what was wrong with the van based on Francisco's input from my lengthy and patient conversations. I understand a battery drain is a tricky job to diagnose. I was very hesitant to do the job and considered the van going the way of the junk yard, as a "battery drain" can easily mean a "wallet drain". The process required a lot of time and patience from both the tech and the customer. When I wanted to take the car for the day and bring it back, Francisco gave me an honest assessment and told me it could undo some of the troubleshooting work that is currently underway. I am glad I left the van for over a week listened to their advice. Sullivan Tire has the customer in mind, but also needs to have what is best for the vehicle in mind too - regardless of the customer's preference. I respect that, and that is what makes a good mechanic a great mechanic. It is a tough industry to be in, with rising parts costs, hotter summers and colder winters, or vehicles are under a lot of strain and great mechanics are needed more than ever for an older vehicles to run right. As I can sense that the repair was done right - based on that unspoken feeling, as the windows roll down a little more faster, starting up is a little quicker, the van is much more responsive and back to its old self again! The van now runs and rides (from recently new tires from Sullivan) unlike a vehicle that is almost 20 yrs old with 235,000 miles on it. It's a Honda that was built at a time when quality mattered. Thank you very much for all the hard work you and your teams do!!

I recently had my tires replaced and the overall experience was smoothThe staff was professional…read moreand explained the options clearly and very helpful. The process took about time expected . We are coming from Firestone at rt9 because a poor customer service.

Many years of great service. We now have Toyotas and take them to the dealer. The mechanics are…read moreneat and courteous.

Best experience at a Automotive business. Saved quite a bit of $$ for the same work the dealership…read morewas going to do. Quality work and the nicest people to communicate with about my car. Cheryl is the best at explaining things and is very friendly and personable. I will NEVER go anywhere else with my Subaru.

Brought my vehicle in to get my horn repaired so it would pass inspection. Told them the problem…read moreand that I only wanted the horn fixed. Of course they charged me a diagnostic fee - $500 to fix a horn. Do not bring your vehicle here if you value your money. Thieves.

Love these guys had a crisis with my older Benz my go to guys said sorry needs a MB mechanic. spoke…read moreto Jr. he was very helpful and honest told me up front he couldn't even look at it for days. I had towed to him. The attention to detail on what needed to be done was better than I would have gotten at a MB dealer. They sent pictures code diagnosis receipt to my email with cost details. My repairs were $4k+ I asked Jr for his advice he was honest so I went ahead with all the repairs even the you can wait in this one or that I am glad I did my car runs awesome.

The owner and Phillippe always make our experience worthy of repeat business. I feel spoiled !…read more Most recently we were subjects of horrible customer service and repairs/sales with several "so called" reputable establishments. I will continue to use JR Car Care as long as the great customer service and quality work remains consistent! We are loyal customers, but, loyal to a cause that produces great results, amazing customer service, that aligns with our expectations that a business should meet, integrity and honesty in regards to work completed. JR Car has produced these results thus far! Thank you!

Honestly the best place to take your car! They are honest, their work it A+. Their customer service…read moreis second to none. Things you can't find anymore.

I have been going to Ron's Tire & Service Shop in Framingham for several years now, after a friend…read morerecommended them to me, and this review is long overdue. I bring my Honda there for everything from oil and filter changes, new tires, and any mechanical work my car needs. Every experience has been wonderful. Their prices are always fair, and they have never once tried to take advantage of me or upsell unnecessary work. As a woman, that level of honesty and respect means a lot. Last week, I went in for a routine oil and filter change. I usually wait there because they have a comfortable waiting area with coffee and TV. I had been extremely busy with work and running on very little sleep. After I left, I must have accidentally dropped my credit card outside their building. Not long after I left, they called me to let me know they had found my credit card outside and safely held onto it until I could come back and pick it up. That kind of honesty and kindness is rare these days. Thank you so much to everyone at Ron's Tire & Service Shop for always taking such great care of both me and my car. It's hard to find a business you can truly trust, and I am very grateful for all of you. Highly recommend!

Ron, the owner, was who I spoke with on the phone and he not only educated me about tires but was…read morebeyond reasonable and fair. The price was solid especially for re-balancing and alignment. I showed up five minutes later and they gave me a loaner (a nice black Jeep) and it was the best process. It could not have gone better. I will only work with them from here on out! Strongly recommend