The staff was so helpful- three employees went far beyond the call of duty to free the rusted-solid…read morebracket holding my spare tire so I could drive home. Andare (Anrade? sorry bro, I did not catch your name over the traffic!) did not blink when my spare needed a new valve stem-he just fixed it. 15/10 would recommend for emergency fixes.

After wasting about three hours at Tire Warehouse on Grove Street where they couldn't get to anyone…read morewaiting-- I headed up West Boylston Street to L&M Tire Auto Repair-- they were absolutely top notch. The young man who waited on me was professional and completely understood what I needed, he even called me after I dropped it off to run an errand to make sure he had the right tire. The repair was done quickly and professionally-- and this will be my new spot to get tires. FIVE Stars for these guys.

Joe pulled over to assist us because the car would not start. We thought it was the battery,…read morehowever after Joe looked underneath the car, the problem was the starter. He was able to get the car started and we were able to drive home, but we do need a new starter. We will be calling him to replace the starter at our address. Great guy. Arrived at the perfect time. Robin T.

Joe is awesome! My car broke down on main street in Worcester and Joe came to the rescue. He had my…read morecar apart, had the parts delivered right to him on the street and replaced my starter, which was not easy to get to, and I was back on the road! He is a great guy and did a wonderful job. Thank you so much

Such a fun experience!! I highly recommend Hassman and Douglas (the manager) was exceptionally…read morenice. Very accommodating and pleasant to work with. Even came with a full tank of gas! Call Hassman and tell him California sent you for the best deal!!! Great customer service provided and thank you for everything

I would not buy a car from Greendale Auto Mall . The car I was looking at a Toyota RAV4 2013 89,000…read moremiles looked very good inside and out. I took it for a private inspection at Premier Auto up the street. They were excellent and they found $4000 worth of repairs that were needed on top of the whole body underneath was rusted and rotted. They said it had been sitting in water. Buyer beware.

Alpha Auto got my car in & finished fast for a tire issue, which they fixed and didn't charge for!…read moreGood people

This biz sells lemon cars. This biz closed and then reopened recently. the employee who sold the…read morecar to me was incompetent, unprofessional and a weasel. The police need to take action. If I could post the text screenshots, I would. They do not stand behind their own warranty, they illegally try to get around the MA Lemon Law. They don't understand their own paperwork (this was shown to me when they failed to actually help me). Don't let the reviews fool you, they aren't real.

Absolutely awesome service. Ashley was great and put up with all my calls and questions - wicked…read moreknowledgeable and honest too. I had a warranty through another party and was able to go here. The previous place I'd gone to told me not to worry about certain things as they weren't pertinent to the car getting from point A to point B. Not only did Premier Auto Repair look directly into all the items I asked (as major or minor as they could be), they were meticulous in their notes, and also looked into other items that may have been of concern. The replacement items were delivered and installed within a couple days. And trust me there were a lot of things to my car done. Feels completely different now. This spot was a good 20 minutes from where I live but I'm not going to any other place again. Overall ... I'd give a 6/5 if I could. Thanks guys!

I brought my truck to Premier Auto for an intermittent crank-no-start issue. I normally use another…read moreshop nearby, but AAA towing was unable to bring it there at the time, which is why I brought it to Premier. On the first visit, I was told it just needed an oil change. Four weeks later, the same issue returned. On the second visit, I was told the truck started fine for them and that the problem couldn't be diagnosed unless the check engine light was on or the no-start was occurring at the time. When I came to pick the truck up, it failed to start, at which point they said they could now diagnose it. I was informed that corrosion was found on the fuel pump ground wire. I was told the fuel tank was lowered, the ground was cleaned, and the issue was fixed. This repair was approximately $720. I specifically asked whether anything else should be replaced while everything was apart and was told no, and that the technician was confident the issue was resolved. Two weeks later, the same no-start issue returned. When I brought it back again, I was told the fuel pump harness had internal corrosion and was quoted $1,300 to replace it. When I asked why the rest of the wiring was not checked during the previous repair--especially after corrosion had already been found--I was told they did not want to perform additional labor at that time. I also questioned the labor cost, as I did not feel it was reasonable to pay again for major labor so soon after the prior repair. I was told additional components such as the bumper, tail light, and spare tire would need to be removed. At this point, I lost confidence in the repair approach. I declined the work and took the truck elsewhere. After bringing the truck to another shop I have used previously, I was informed that the fuel tank does not appear to have been lowered during the prior repair. The tank strap bolts show no signs of being loosened, heated, or disturbed, which does not align with what I was told about the work performed. P.S. After bring my truck to the other shop and after removing the fuel pump assembly, the condition of the pump and surrounding components showed significant corrosion consistent with long-term exposure. Based on its condition, the fuel pump clearly warranted replacement alongside the harness. I am also a former mechanic, and based on my experience, several explanations I was given about the work performed at Premier and the necessity of labor did not align with standard repair practices.

Precision auto is the place to get any of your car needs, they fixed fixed my car after a major…read more acciden and it came out even better it was before ! the owner is such a great person always on top of everything making sure the customer is always happy ! I highly recommend this place.

From the owner: At Precision Motors Inc, we provide a carefully curated selection of quality pre-owned vehicles,…read morebacked by a commitment to reliability, transparency, and exceptional service. Our team offers tailored financing solutions for all credit profiles, including ITIN and passport approvals, making the buying process smooth and accessible. With a full in-house service facility, we ensure every vehicle meets high standards and continue to support our customers with professional maintenance, repairs, and warranty services. Proudly serving Worcester and surrounding areas — we also speak Portuguese

I was visiting in the area, I had a problem with my tire, they were amazing fixed it quickly and…read moregot me back on the road back home. I highly recommend them. They were fantastic. Prices were great too.

Called the day before for an oil change. Came in next morning quoted two hours. Two hours and 15…read moreminutes later the oil change hadn't been even started. A first responder that needs to get to work and can't be given a decent time frame I found it very unprofessional

Phil is a very fair and knowledgeable guy, who seemed to care about my needs even as a completely…read morenew customer

I got completely scammed at Phil's Auto Repair. I called last Thursday asking if they could help…read morewith an inspection sticker. They said yes and this was a blatant lie. I let them know over the phone and in person that I recently failed an inspection, repaired all of the issues but had my horn break in the mean time. They said they could take a look at it. When I came to pick up my car, there was no inspection sticker. Turns out they don't actually do stickers and brought me to a guy down the street. They charged me $130 as a service charge for giving my car a full inspection and no sticker. Why the hell would I pay $130 for inspection and no sticker if I'd be getting an inspection anyways with my sticker for $35?! It's because I was lied to and taken advantage of. Phil you knew exactly what you were doing and I feel so stupid for putting blind faith into your shop. The labor was done so I'm not getting a refund but be warned. Zero integrity here.