Got a quote and booked the appointment for a week later. The scheduled appointment was at 9:00 am…read moreand they never showed up and never called. I am very disappointed as I turned down three other companies and I needed the project done by a specific date, and now the other companies are booked so my project isn't going to be done. I don't understand why companies don't at least call you if they aren't coming or are going to be late. I'm not sure how this company has 5 stars if this is the way they conduct business.

Quality work, expertise over his years, hard worker, good communication, and fair pricing. Entire…read morehouse carpeted and needed a great clean. Mauricio is a great carpet pro!

I can't say enough good things about this company. Everyone was polite, hard working, efficient…read more Their cleaning was immaculate and they were very knowledgeable about what my carpeting needed. I have dogs and they made my carpeting clean and smelling wonderful

These folks are great. They have a rare attitude. Quality service…read more On time and insist on doing a good job. No wonder they are busy.

Randy and his team at Yavapai Carpet were extremely helpful and flexible with our schedule. They…read moremade the whole process so easy and did an amazing job getting our carpet redone. Everything looks so clean and fresh, and we couldn't be happier with the results! We truly appreciate their great service and would definitely recommend Randy and his team to anyone looking for quality carpet service.

excellent communication! on time, thorough, good price and pleasant. no mess, no surprises. highly…read morerecommend.

2weeeks ago, they seemed nice, & worked hard, I thought, & cleaned 3 rooms & couple halls. looked…read morepretty good upon finishing...then by late afternoon, I noticed areas darker than others. didn't improve after vacuuming..I called 2 days later to see about having at least certain areas redone, sent in pics too as they purport to have 30 day satisfaction guarantee! worker out today, spent all of a minute looking at one area briefly, pronounced them clean, not wasting his time to even try to improve them, and left. no real discussion to me! I was astonished, said he was being rude, & then called office. No satisfaction about this, no customer service these days I guess. will say the initial visit improved the look & texture to sone degree. mind you, this home doesn't have folks living here or visiting etc with nasty footwear. just sayin'

I had requested for Zeroez to come out to clean my carpet. The guy was nothing but nice, he was…read moreprofessional, explained everything & what he had to do & how much it would cost. & for the money, i couldn't go wrong!! I would HIGHLY recommend Zerorez to anyone! they're a great company

Rachel and her team did a great job! They were professional, friendly, and very thorough! The…read moreprice was very reasonable as well. I will only hire them from now on, thank you!

February 2025-Gilbert Chem-Dry is THE ONLY VENDOR I WILL USE EVER!!! She is trustworthy,…read moreprofessional, prompt and great work ethic!!!

Jim showed up on time and started to work right away. He helped me move furniture and did a great…read morejob at cleaning the rug. I will use Jim the next time I need a rug or carpet cleaner. The price was half of what other people wanted.

Jim was on time and professional. We just moved into a home with an older Berber style carpet and…read morehe really spent time getting it to look clean and fresh. He also has great info on flooring in general. Will be using Simply Clean in the future for sure.

Looking to get my fireplace ready for the winter, and Advanced Cleaning Technologies responded…read morequickly to set up an appt. Loved the results, showed before and after photos, offered great tips on carefree maintenance, easy going and professional. Will use again for additonal services they offer. Highly recommend!

Brian and his wife Crystal stole our money and never did the work cleaning out our dryer vent…read more Damaged our brand new dryer and refused to return our money. Brian took the screens off the vent and said it was the problem. He lied. The duct is still clogged. And he made it even worse using a water hose and a leaf blower pushing alot of debris back into our new dryer. We are seniors and have fixed incomes as it took us almost 2 years to get a new dryer and less then 10 minutes for Brian to destroy it! ***WE DO NOT RECOMMEND *** And they're unlicensed in the state of Arizona as we found out by filing a complaint with AZROC.

Love these guys! They are trustworthy - they let themselves in and out while I was at work - and…read morethey do an excellent job! The carpet was thoroughly cleaned with no soggy carpets after the fact. I use them every time!

I have used Caleb twice and he is awesome. I have white carpets, lots of stairs, 3 cats and two big…read moredogs. Oh, and many people who come visit. Based on a recommendation I contacted Caleb and used his services in the summer and just again today. He is honest, thorough, gets most of my stains out and the carpet dries quickly....even on a rainy day like today. I highly recommend Master Touch and Caleb.....you will not be disappointed.

I had Patrick to do my carpets today. What a class act! I recomend! They came in and did a great…read morejob! Totally satisfied

The carpets were marginally clean. We had it redone by another company and they looked a lot betterread more

Highly recommend TC Carpet care ! Our carpets turned out beautiful and also a fabric chair they…read morecleaned . They are professional and personable!The owner actually cleans the carpet with his guys . I will definitely use them again ! Thank you so much !

TC Carpet care review from this mornings visit. Here is what…read morehe sent to me to give a review at this link - Hi Bonnie (ABRASIVE CLIENT:DO NOT BOOK) , thanks for trusting T.C. Carpet Care. We'd love your feedback here: - so here it is!!! Wow - abrasive??? Not sure abrasive is a word to use when I asked if he could avoid pulling the long hose around my lightweight furniture as he does not move furniture which seems common practice. So I had moved pieces onto my wood flooring and did not want them to move around possibly scratching our floors. He said he was not pulling just straightening it out - okay - I helped straighten it out for him. Never said another word on that. Asked if he puts the little wrappers under the furniture after I will move the furniture back onto the carpet - I have had this done before so thought it was usual. Said he might have some in the truck but never did it. Never siad he would not. As to attitude - never introduced himself and never told me done - would I like to look or instructions on how long to wait before walking, etc.? He kindly did move some of the pieces back but then did not show me he did and missed that I had moved a chair and told him I would move it back once he had done the rest of the rug - he never told me so now I have a part of the rug that was not cleaned. In the end not knowing how he felt about me and not having had a change to review his work and catch the issue and would have thanked him but he had on his earphones and was constantly answering phone calls which as a businessman I understand but never communicated with me again. I think he did a good job - but obviously is set in how he does it and not amenable to any concerns - but there was never a harsh word - even asked him about his family. Common courtesy I accorded and for a first time with a new company do not think I asked anything extraordinary - guess you can decide - but certainly I would NEVER use TC Carpet care again if what I asked makes him consider me abrasive.