Prompt response to inquires. Highly efficient, experienced, and reliable. Used his services 3…read moretimes myself. Without hesitation refer friends and family to him only.

Jaime came out to fix out GE refrigerator. Jaime was professional, thorough, and efficient…read more Explained to me exactly what he was doing and reasons for the issue. Never did I feel he was trying to upsell anything. Does come with 90 warranty. Would recommend.

Steven is awesome. He is professional, friendly, does quality work at a fair price. We had him…read morerepair our LG Washer that needed a new pump. He arrived with the part and had our unit fixed in 1 hour. We found out he does work on AC so I had him come and do a complete service on our unit. He replaced our capacitor and did a complete cleaning of our unit. He check the air flow inside the house and what temperatures the unit was producing. We are so pleased. Once again he charged a VERY fair price for all the work he did. We will call him for all our work from now on.

I highly recommend Steve and ARS. I needed new baffles for our Kenmore dryer and in addition he…read moreserviced our rollers to keep the drum running smoothly for an excellent price. He is one of the tidiest repair persons I have had in my home! Excellent communication and prompt service.

Caution!! I paid a fee to be used against a repair but the repair could not be made because a new…read morefreezer gasket couldn't be found. So, I bought a heat gun, warmed up the old gasket and pulled it out to make a better seal. It seems to be working great now. No frost around the door edge anymore. Thank you Angel for the idea. However I think you should have done it for us for $225. It's called a repair not a replacement. I'm sorry but I feel ripped off. When a part is not available anymore you try to fix what you got. Especially for an expensive built in. What did we have to loose if you couldn't fix it? And the repair guy knew of the repair option in this situation. If it can't be replaced they don't fix. If I get a refund I will retract my feelings about Zip Appliance.

The very worst experience I've ever had , they charged me almost enough to pay for a new dryer and…read morehad me waiting for about 1month before my dryer was fixed! I kept calling / texting them to give me updates on arrival of part ordered. I tried asking for refund after waiting 3weeks - the tecnician Moses said it will be "a couple of days" and they would not give me a refund even though my appliannce was still not working after several visits from technician. I wish I could give them zero stars!

The AC had an issue at my house. I had another company gave…read moreme an outrageous estimate to fix the problem. Ed from fuse was prompt and professional. It was a simple fix. At a fraction of the cost. I greatly appreciate the honest and professionalism. Thank you, Ed

Rating updated from 1 to 3 stars because Ivy refunded the service fee and seemed genuine in her…read moreconcern for the situation. On 5/8/26, Ivy asked me if I would update the review based on problem resolution since she offered me a refund. Ivy would like for me to not judge their entire company based on one technician, but the reality is the people you send out are a reflection of your company. Original review begins here: Beware of technician Roman. If you choose to use this company and they want to send out Roman, then you need to request a different technician. This is not the first negative review involving Roman or with a clogged drain hose receiving the same diagnosis. Called this coming to come look at my dishwasher because it wasn't draining. Was impressed I could get same day appointment. Roman arrived timely but spent very little time diagnosing. He opened up the dishwasher and looked inside. Let a run for about 5 minutes and then said it needed a new drain pump and turbidity sensor for $384. He never pulled the dishwasher out to inspect components. I decided to get a second opinion with another company. Turns out the drain hose had a clog. Once that was cleared, the dishwasher drained fine and is working great. No replacement parts needed.

Wonderful service. Showed up on time and fixed issue on first attempt. Will use againread more

Ryan, Matthew and team were excellent. Great communication…read more They assessed the fridge issue quickly and repaired it in a timely manner. Highly Recommended. :)

Guy is a crook and a liar. Home warranty sent him out. He took parts out of my appliance, left, and…read morenow no one can get a hold of him. Been a month..

Okay, so I'm not the only one who used this company (guy?) and didn't have my appliance repaired…read more.. We just moved into our new house about 2 months ago, and the dishwasher has been leaking from the front since the beginning. We filed a claim with First American Warranty, who sent out Appliance Superheroes. He replaced a part, it still leaked. He came back out, ordered another part, replaced it, and it still leaked. He came out again, and like Michigan J. Frog, the dishwasher chose not to leak while he was there. To his credit, he did sit through the whole wash cycle. Not a drop while he was there. His final words were, "Just let it run until it dies - then file another claim." Soooo if this dishwasher lasts another 10 years but leaks the entire time, I'm just supposed to live with that? And lo and behold, the next time we ran the dishwasher, it leaked AGAIN (pictures attached). So we reopened the claim. Someone from the warranty company called and requested we send photos, which we did. The photos show a puddle and drips coming directly off of the dishwasher front cover/panel. The warranty rep calls me a day later and says the photos we sent aren't sufficient proof that the leak is still happening, so he told me to get a "second opinion" (on my own dime, of course) who could then send the photos back to the warranty company so they could continue investigating. I asked why they couldn't just send the original contractor back out, and he said, "The contractor is refusing to come back because it didn't leak while he was there." The contractor literally SAID, "It leaks when it wants to." So he's aware that this dishwasher is a POS, but he's instead telling the warranty company that it's not leaking and there's nothing he can do. Who's worse here - the contractor or the warranty company? TL;DR: They came out multiple times to fix a dishwasher leak and it's still not fixed. Don't use Appliance Superheroes, and don't use First American Warranty company. Also I thought this was a company with multiple technicians based on how he talked about it, but it seems like it's just one guy? Edit after reading other reviews: Okay, so I was right. He really is just one guy running his own business, but misleads you to think he works for some company with a bunch of other dudes. What is the purpose of misleading people like this?

I highly recommend Valley Pro Appliance. Jose is the best and consistently provides excellent…read moreservice. He is honest, dependable, and truly cares about his customers. His prices are reasonable, and he even offers veteran discounts, which is greatly appreciated. Jose has repaired several appliances for me over the years, including my refrigerator, microwave, dishwasher, and washing machine. Every repair has been handled professionally and efficiently. Thank you, Jose, for your outstanding service and commitment to customer satisfaction. I will continue to recommend Valley Pro Appliance to family and friends.

Jose with Valley Pro Appliance Repair was such a lifesaver...it's hard to find honest, good…read morecompanies and people these days but Jose went out of his way to find out if my refrigerator was still under warranty after I was lied to by the manufacturer and told it was no longer under warranty. I got a call back within a few minutes from Jose letting me know exactly where to find this info so I could present it to the manufacture company. Thank you so much for the honesty and going above and beyond for a stranger.

Hal is a straight shooter--professional, honest, and highly skilled. He does excellent work and…read moredoesn't try to upsell or cut corners. It's clear he takes pride in what he does, and you can trust that the job will be done right the first time. I wouldn't hesitate to call him again or recommend him to others.

We have a 15 year old washer and dryer that we love. I don't want to replace if I can help it. When…read morewe had a problem with both the washer and dryer I knew to call Hal. We've used him for years! He will first try to diagnose over the phone to save you $. When that didn't work, he came out on time and prepared. This man is an appliance wizard. He's old school customer service and does not leave until he's sure everything works. He takes the time to explain the issue and gives helpful tips on taking care of your appliances to last longer. He's truly one of the last, old school pros that really knows what he is doing. He's also just a wonderful person. Easy to talk to and very upbeat. He loves what he does and it shows. I have him on speed dial. Thanks Hal!