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    Steve's Muffler Shop

    5.0 (5 reviews)
    Closed 8:00 am - 5:30 pm

    Services - Steve's Muffler Shop

    Routine automotive maintenance

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    Fred Anderson Toyota of Greer

    Fred Anderson Toyota of Greer

    2.0
    (81 reviews)

    I recently visited Fred Anderson Toyota of Greer while shopping for a used Prius and had a mixed…read moreexperience. The staff were polite and respectful, but there were several issues with transparency and communication that made the process frustrating. Initially, I was sent photos of a different (new) vehicle than the used one listed online, and I noticed the VINs didn't match. I pointed this out, but it wasn't corrected until I was already in talks about pricing. After negotiating what seemed to be a fair price, I began my more than 2-hour drive to the dealership. About 20 minutes into the drive, I was informed that the vehicle in question was not the Limited trim but an LE--explaining a $6,000 price difference. At that point, they offered to discount a new Limited model by a few thousand dollars, saying the price difference between it and the used one would be around $3,000. That sounded reasonable--until I arrived and saw that the discount hadn't really been applied in a meaningful way. I also inquired about the college graduate incentive, and again, the total financed amount remained unchanged. It felt like discounts were being mentioned but not truly reflected in the numbers. My final MSRP ended up being about $37,000 before trade-in and down payment--higher than expected based on our conversations. To add some irony, the dealership advertises a 3-day, 150-mile return policy, which barely covers my round trip to the dealership. It's a nice gesture, but not very practical for out-of-town buyers like me. I did end up getting the car I wanted--although it wasn't fully loaded--and I'm happy with it overall. Still, I wish the process had been more upfront and accurate from the start. If you're shopping here, I'd recommend double-checking all the details before making the drive

    The experience we had at Toyota of Greer makes me never want to go back to a dealership again. The…read moresalesman was WAY too pushy, and would not accept no as an answer. We had been very clear in our intentions of our visit--to test drive a 4Runner so we could get the feel of how they drive. He then proceeded to run the numbers on the vehicle we test drove which we had told him several times we were not interested in purchasing. We did not feel heard whatsoever, and then he proceeded to come and knock on our car door once we had left the dealership to try to get us to come back inside and lease a 2026. We had been very blunt about our budget, and I wanted nothing more than to get out of there as quick as possible. I will NEVER be returning to Toyota of Greer, and I think the company needs to think about who they're actually hiring to represent them--very unimpressive.

    Genesis

    Genesis

    1.0
    (5 reviews)

    Let me start by saying this: I absolutely LOVE my Genesis GV70. After more than two years of…read moreownership, I still believe it is one of the best vehicles I have ever owned. This review is not about Genesis as a brand. In fact, Genesis USA Corporate has been outstanding. They have stayed in contact with me, followed up on my concerns, and have genuinely tried to help resolve the ongoing issues I've experienced with Genesis of Greer. They deserve recognition for their professionalism and customer care. Unfortunately, I cannot say the same about Genesis of Greer. Over the past two years, I have watched the dealership cycle through what feels like countless managers and service personnel. The turnover alone speaks volumes. Every time I call, it seems like I'm dealing with an entirely new team, and there is little to no consistency in communication. The service department has been, without question, the most frustrating dealership service experience I have ever had. Trying to schedule my 50,000-mile maintenance and a recall has taken weeks. I scheduled my appointment online more than two weeks in advance, made follow-up phone calls, discussed the required maintenance, and still ended up finding out that the recall part had not been ordered and my appointment needed to be rescheduled because they didn't have enough staff. Had I not called to confirm the appointment myself, I likely would have shown up only to discover this after taking time off work. Communication is simply lacking. It often feels like the right hand doesn't know what the left hand is doing. One of my biggest disappointments involves the Genesis Family Plan, which is heavily promoted as a benefit of owning a Genesis. The program advertises that customers with qualifying repairs over a certain amount receive a loaner vehicle. In my experience, it has felt more like an obstacle course than a customer benefit. Instead of helping customers utilize the program, I was left feeling like every effort was made to avoid providing what is advertised. Adding to that frustration, I also purchased the Genesis Car Care Service Plan, paying upfront for six years or 75,000 miles of maintenance, including oil changes. I was recently told the dealership no longer honors that plan and that I would now have to pay out of pocket for services I had already prepaid. There was no discussion about reimbursement or any attempt to make the situation right. Perhaps the most disappointing part of this entire experience has been the lack of leadership. Despite multiple requests, the Service Manager has never returned my phone calls. Ironically, the receptionist has been the one bright spot throughout this process. She has genuinely tried to help, followed up where she could, and has been far more responsive than the management team. This dealership has pushed me to my breaking point. When people compliment my GV70 and they do often I tell them exactly what I truly believe: Buy the Genesis. Just don't buy it from Genesis of Greer. I would gladly travel out of state for my next Genesis purchase if it meant receiving the level of customer service that should accompany a luxury vehicle. Genesis builds an exceptional automobile. Unfortunately, this dealership does not deliver the luxury ownership experience that should come with it. My hope is that Genesis Corporate continues evaluating this location because significant improvements are needed in leadership, communication, accountability, and customer service. Until then, I simply cannot recommend Genesis of Greer for sales or service.

    I purchased a 2026 G70 brand new 3 months ago. The car is full of rattles from the sunroof to the…read moredoors, speakers, steering wheel. THE WHOLE CAR! I took it in for service which was a disaster from start to finish. The end result was its normal. The tech states he can hear it loud enough for Genesis to do anything about it. The steering wheel was compared to other G70 and they did the same noise. The speakers and doors rattles like crazy. The sunroof sounds like there is a constant chattering in the ceiling the whole time you drive. So with music on it rattles in the doors. with music off the sunroof will torture you. No matter what it is the most miserably car you could own. I am being treated as if I'm crazy in the situation like I should just live with the noises. There other option is I can trade it in but get less than $10k of what I paid 3 months ago. I shouldn't have to spend more money with a company that did fix my problems to likely have more issue with the next just to be told its normal. I have 33 months left on this awful lease of a car. So if you enjoy being tortured your whole drive with constant noises and rattles then the G70 is the perfect car. Otherwise DO NOT BUY! I wanted to love this car and my only fix on my end is to stuff something between the glass and headliner to just peacefully drive it. for $56k the car should not be doing this before the first oil change. I want some type of resolution to the problem. being shafted on the trade isnt the solution though. So until I have one we will continue to fight the issue weather that means lemon law or putting me in another G70 either way I want this fixed and made right. So again DO NOT BUY ANY GENESIS from my personal experience. They will not treat you with any sense or take it serious but they will sell you another car to make another dollar. My BBB complaint has been filed. Waiting for someone to reach out to see what my next step is going to be.

    Steve's Muffler Shop - autorepair - Updated July 2026

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