Let's start with the Pros: Clothes came back clean…read moreThey have a drive thru if you are into that sort of thing Next day turn around (sort of) Now on to the cons: Expensive! My 4 items came out to about double what I expected. Next Day turn around So I dropped of 4 items and was told everything would be ready the next day after 4 PM. Show up at 5PM the next day and only half of my stuff was ready. Show up at 5PM the next day and everything is ready. No problem, stuff happens and I can understand a delay. I paid for my stuff and was floored by the price. Overall, they do a good job of cleaning, but it's really pricey. If you value a drive through or it's right next to your house/work then probably a good choice. If not, might want to look elsewhere.

If this business loses your garment don't expect any serious effort to make it right. I dropped…read moreoff three pair of dress pants and when only two were ready, I asked the status of the third pair. I was told they were "working on a stain". Well, the pants weren't stained when I took them in. They lied. They finally admitted that they had lost the pants. It was made clear to me by the attendant who answered the phone that finding lost garments is a very low priority at this business. One would think that the most basic level of service would be "We won't lose your property, but if we do we'll make every effort to find it. And we'll have the courtesy to return your phone call." I waited five days before posting this in order to give the business reasonable time to resolve the problem. That hasn't happened. I called to speak to the manager (with whom I had spoken in person on Tuesday) on Thursday morning and was told he was doing an interview and would call me as soon as he was finished. Three days later, no call. Some interview......

Pricey dry cleaning, and that's fine for a great product and service, but not so great for average…read moredry cleaning. My extremely negative experience relates to someone liking my stuff and trying to make it theirs. If you have no choice but to use them, never pay, grab your things and leave. ALWAYS check to make sure they have actually given back all your items, even if they assure you it's all there. CHECK IT YOURSELF! Never know what article of clothing someone there likes of yours and try's their best to separate it from you. Again, if you have to use them, make sure they give you all your items before leaving, never accept them saying it's all there, you gotta check for yourself.

Tephanie at the Mahan location provides the best customer service in the business. I will never…read moretake my business anyplace else!

Big Bend concierge provide me with exceptional service with simplicity and convenience. The staff…read moreis well-trained and experience. Big Bend concierge offers a wide range of services and will accommodate and maximize your budget. The driver (Tony) provided transportation services and treated me like royalty. Cecil

From the owner: The number one Concierge business in the area read more

I've used this cleaners before so I didn't think I would have any issues. I had a military sorority…read moreconference to attend last Thursday. I had taken about 10 outfits to be clean. I was scheduled to open up on Saturday and we had to be in all-black attire. I woke up Saturday morning knowing what outfit I would be wearing. I unzipped my pantsuit only to be in disbelief. initiall, I thought it was just a minor problem and that I could wipe off the white stain. Undortunately, it wasn't that easy and my clothing was messed up. I had only worn that outfit once or twice. I called the Cleaners Saturday afternoon to inform them. I was told to bring it in for the manager to see if he could do something. I took the garment in on Monday and here it is Wednesday and I'm still awaiting patiently.

These have to be the worst Cleaners on the planet. They misplaced clothes. They seem like they…read morenever really cleaned the clothes or pressed them correctly most of the time; no one is available. They always leave notes saying they will be back @ a specific time but never do.