1. Morrow Cleaners

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Tallahassee, FL

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Morrow Cleaners

3.0 (2 reviews)

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15 years ago

The service and quality is unmatched in Tallahassee. How many dry cleaners ask you to wait so they can check your buttons?

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15 years ago

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Shamrock Cleaners

Shamrock Cleaners

3.0
(42 reviews)
•$$

If this business loses your garment don't expect any serious effort to make it right. I dropped…read moreoff three pair of dress pants and when only two were ready, I asked the status of the third pair. I was told they were "working on a stain". Well, the pants weren't stained when I took them in. They lied. They finally admitted that they had lost the pants. It was made clear to me by the attendant who answered the phone that finding lost garments is a very low priority at this business. One would think that the most basic level of service would be "We won't lose your property, but if we do we'll make every effort to find it. And we'll have the courtesy to return your phone call." I waited five days before posting this in order to give the business reasonable time to resolve the problem. That hasn't happened. I called to speak to the manager (with whom I had spoken in person on Tuesday) on Thursday morning and was told he was doing an interview and would call me as soon as he was finished. Three days later, no call. Some interview......

I gave Shamrock Cleaner a second chance, and I totally regret it!…read more One time when I used them, they lost my brand new $195 dress. The employee at the time said the owner would call me. I never received a call back, explanation, or apology. That alone should have been enough for me not to return, but I decided to give them another opportunity. This time I brought in a black men's suit that needed to be cleaned before we left the state for a funeral the next day. I specifically explained the situation and was told it would definitely be ready by 4 PM, which was also stated on my ticket (see photo). When I arrived to pick it up, I was told it wasn't ready and they hadn't even cleaned it yet. After explaining again that we were leaving for a funeral, I asked for the suit back. It took quite a while for them to bring it out. What was most disappointing was the complete lack of professionalism. There was no apology, and no acknowledgment of the inconvenience--both this time and the previous time when they lost my dress. Customer service matters, especially when people trust you with valuable clothing and time-sensitive situations. Unfortunately, after two very poor experiences, I will never use Shamrock Cleaner again!!

Morrow Cleaners - laundryservices - Updated July 2026

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