Lived in this complex for 11 months. The women in the front office are extraordinarily kind,…read moreprofessional and helped me navigate a less than cut and dried orders situation. Maintenance is professional and timely. Apartment was on the third floor and quiet. Odd layout but not the end of the world. Grounds were kept clean by the staff, an astounding number of tenants were appalling and left trash about and didn't pick up after their dogs. Which is the one real downside. Great quality for the money! Happy I was able to find a place there.

we have only just recently became residents and every day they surprise me more and more. take…read moretoday, I recieved a text and email about a free tomato and grilled cheese lunch they are hosting in the clubhouse. if my husband makes it home in time, I think we will go enjoy the hospitality. Staff is welcoming and remember who you are, which in my experience is rare. Very good at answering emails in a timely manner as well as any questions you come with. I'm so very glad we choose to sign with them. If I needed a negative, I would have to say the cosmetic surface isnt the best. They really really need a better painter lol. Several small mistakes turn into bigger mistakes. But that's about it.

We rented a condo at Shipwatch Villas for a month and were very satisfied with Coastline Realty,…read morethe condo, and all aspects of the rental process. The condo itself was great, it had everything we needed, the beds were very comfortable, plenty of pillows and blankets, etc. Loved being able to hear the waves from both balconies! Will use them again!

Beautiful view! Condo 1310 was nicely decorated, recently upgraded. Plenty of room for family of…read moresix.

Bill is awesome...he is totally responsive and does an amazing job on everything we have asked him…read moreto do.

On time , respected my home and very professional,would recommend to everyone that I knowread more

This company earned zero stars if possible…read more This is the second year we have rented from Treasure Realty and it will be the absolute last. First year: 8203 fifth Avenue, Topsail Island, NC The first year the property was unclean. And I don't mean it was dusty. It was downright dirty. The carpets were beyond filthy, so much that we all wore shoes inside the entire week. The mattresses were likely 20 years old. Fridge was dirty. Dishes were in cabinets dirty. Sinks and toilets horrible. Bad bad bad. We decided to try again. Because things happen. 2021: Second year: 1218 N. Shore drive, surf city, NC This year we paid a substantial sum to stay in a beach front property. What a mistake. It was worse than the first year. The air conditioning never got lower than 75 degrees. It was like sleeping in a personal pocket of hell. The smell! Let me tell you about the horrific smell!! It was like a punch in the face of cat urine each and every day. First thing you smelled when you walked in. Barf. It took us a full day to clean the home to have a livable smell. The hot water pressure in the kitchen sink and second shower was non-existent. Dripped from faucets. Maddening. Washing machine smelled like a teenage boy's personal locker room. The light cover in room 2 was missing. Exposed wiring. Light in room 3 did not work at all. Fan in second bath did not work. Refrigerator was filthy upon arrival. Gate to beach from back porch needed the muscles of two men to open and close. Outdoor "shower" was a short hose, hooked to absolutely nothing. Bathroom 2 looked like a prison bathroom, complete with a chipping tub. Turning on the water was like trying to solve a rubix cube. And then trying to turn it off was a lot of fun also. It was not a usable bathroom whatsoever. Bathroom 1 had enough mold on the shower curtain to cure polio. Phone did not work. When we contacted the company we were told they came into the joke to check for these issues. No one came. This was a lie. Reported to BBB to attempt a fair resolution. We were ignored by the company when they text and we responded w the above noted issues and voicing our displeasure with the proposed "resolution." We were offered a "generous" refund of 7% of our stay complete with a 5% discount for our next stay DURING OFF SEASON. HORRIBLE. RUN. RUN FAST. RUN FAR.

We stopped into the rental Office to Inquire about long term…read morerentals and were abruptly told there was only one and it had 6 applicants. We asked If there were any known to be coming available and was directed to "keep checking the website " .... Essentially the armpit waive given by a poorly trained employ and the Blow off by an agent too lazy to get out of their chair and greet us to even ask what we might be looking for. Business must be Too good to wait on people with excellent credentials, excellent credit and community influence .... We will be sure to share with the community. Good luck !

Threatened to evict us for turning the A/C down to 70 degrees. The owner of this unit has a wifi…read morethermostat installed. One night I turned the A/C down to 70. The next day the realty company calls and states the owner doesn't allow the A/C to be set below 73. 73 seriously? Then when I said this was my unit for a week to live as I please the Realty agent threatened to have us evicted. There was nothing in the rental agreement about this 73 degree temperature nonsense and the threat to evict us really put a stink on our vacation. What the agent threatened is complete utter nonsense because we were not violating the rental contract and were not damaging the property. It is extremely frustrating to have a vacation you have been looking forward to all year ruined by day 3.

BEWARE: Should be Negative 100! Excited for our first out of state family vacation with our kids…read moreand grandkids, we rented "A Shore Thing" in Topsail Island through Coastline Realty. DANGEROUS, filthy and uninhabitable are the words that best describe this rental. Skipping all the visual issues, of trash around property, filthy walls, Kitchen, furniture etc. the entire deck was literally falling apart everywhere! It's a three story rental with many decks, and with several very young kids running around was a nightmare! Just touching the deck spindles, or on a windy night, they fell off right in front of our faces! We came a second away from losing our 1 year old granddaughter right through a 3rd story deck when she touched it and half fell through as it dropped off! (See Photos) It wasn't in just a few places, after dozens of calls to the office for help, we had two visits from repairmen, one mid-week and one on the last day. They agreed the entire deck and outdoor shower (which was a joke) needed to be torn down and rebuilt. We live at the beach year round and are fully aware of issues living near the ocean. With rental fee and all other required fees this was a fraction under $10,000 for the week. The beds were mostly makeshift and falling apart (photos) a headboard was rigged in place and leaned over your head when in the bed. Bed rails were rusty, bed supports were broken beneath, the place was full of mold in bathrooms, bedroom ceiling, and water leaking straight through one shower down through the house into the garage. It leaked so long that mushrooms were growing on the interior carport ceiling where we walked and were expected to park our cars! The living room toilet was broken, all screen doors were torn or missing altogether, the refridgerator had a broken main shelf and was filthy, dishes were filthy in cabinet and even broken glass on shelf. There was a horrible bug problem that was disgusting. The outdoor shower had over 100 lbs of sand on top of a bowed ceiling, and walls missing with planks falling as you walked past them. Too dangerous to get near the shower. Stairs missing board with nails sticking up on the deck to rip your feet apart in many places. This place was outrageous! We were so upset and spent nearly every day, all day waiting for help! We never got to leave the house or to enjoy our stay. They suggested we leave, but all our personal items were in the house and we don't know these people. Clearly, they already were not trustworthy! Once upon a time it was a beautiful home, but left to fall apart it was a dangerous environment, and we were ripped off beyond any terms. Half the light fixtures had burnt bulbs, electric outlet had black tape over it warning not to use, tv cords dangled from a hung tv with nothing beneath begging for a child to pull tv down. Dressers not secured to wall and one of our grands pulled a highboy dresser down on himself when just opening it to get his socks, thank God he wasn't killed either! The office promised several times to send someone and we sat there all day long with no-show. Eventually, we had visit to fix toilet, pick up trash, nail down some of the nails, hammer back on dropped off deck spindles, but nothing could be done with water leaks, mold, dangerous deck, ripped screens, sliding doors that would not open... and so on and so on! I could write a novel on this terrible place. Shamefully, the owner refused any responsibility and the realty office offered a mere 5% refund, they continue to represent this greedy terrible owner. The repairs are superficial and I fear for anyone who stays there because they won't know the truth. The danger that is lurking underneath their feet. I will NEVER trust Coastline Realty again, nor should you! I contacted BBB and sent over 40 photos, but there is nothing posted with my complaint. Does human life ever rise above the almighty dollar? Not in this case. It was more than an inconvenience, but flat out life threatening! We had a horrible time, stay away from "A Shore Thing" and Coastline Realty! They don't care about you!

Interested in literally anything involving landscape? Go with Jason Anderson! So about a year…read moreago, we began the process of "fixing" a backyard that we considered broken with the addition of the pool of our dreams. Because we back up to marshland, "our dreams" included the construction of a massive retaining wall to account for the roughly 10' drop off from our back porch. Additionally, we selected a massive saltwater pool complete with upgraded cool decking on top of concrete and a custom fence. Lots of moving parts, certainly... And our pool company handled every single one of them -- literally no detail was missed. Special shout out to Jason Anderson with Coastal Land Worx for installing the pool and building our massive retaining wall! They partner with Premier Pools to truly create the Dream Team! And although we went (slightly) over budget, it's only because we chose to expand the project midway through...and our wonderful team accepted the challenge without hesitation. Again...go with this team. The process of pool installation is a massive and sometimes frustrating undertaking -- that's part of the deal, and you should know that going in. But if you choose to go for it....go with Premier Pools and Jason Anderson. You'll be exceptionally happy that you did.

Thank God we hired Jason, Chris, and his crew to do our landscaping and paver installation. They…read moreare honest, hardworking people who are professional, and talented and only want to please their customers. They dealt with some special situations for us and worked through terrible conditions to make our backyard more than we could hope for. I strongly recommend you check them out because they are great communicators and live up to everything they promise.

Vacationers, do not trust this company! In November, reserved and paid for a vacation at the end of…read moreMay the following year. Electronically paid. Exactly two weeks before our trip, these people call to say that it isn't available and offer two properties further from the beach and 25% price increase. We naturally declined and requested the full refund as we were lucky to find a more comparable property and price through another agency. However, we needed the money back from Century 21 Action in order to pay for it. Miranda says that their "company policy" doesnt allow electronic refunds. Called a week later and the refund check had still not been mailed. Sleezy slimy firm and I'm letting the NC Real Estate Commision deal with them. Do not waste your time, money, and especially your family vacation with this agency.

Our family has been coming to Topsail Island for the past 15 years. We love the quiet and beautiful…read moretown of North Topsail Beach. After researching hundreds of homes that fit our preferences, I selected my rental online, (Shipwatch I Stonetouch 1784-4). Having been used to a beach home we wanted as much privacy as we could get. When I phoned the realtor to reserve the townhome I specifically asked if it was an end unit and was assured it was as I was told a second time I called before making a deposit. I was so angry and upset to arrive after an eleven hour drive to find out it wasn't an end unit at all. I immediately phoned the agency and told them I was told I was getting an end unit in the complex; they apologized and said there must have been a misunderstanding. I told her no, that their reservationist obviously didn't know the properties or didn't care. That was a huge disappointment and another disappointment was when we entered the townhome and seen how poorly the unit was maintained. All of the walls in this condo are in need of serious repair and painting. There were patch spots all over the place and the time wasn't taken to paint over the patches. It was as if they just didn't care. You could tell there was water damage, the ceiling above the kitchen table was peeling and cracking. The private bathroom on the third floor was in deplorable condition. The tub was above the kitchen floor and the reason for the water damage on the ceiling. When you were in the shower it creaked and made noises. We were scared to death to use the tub for fear it would fall through the ceiling. There was no furniture on the top deck and both screen doors to either deck did not work. Also there was supposed to be a grill, no grill was to be found and we had to change our plans for July 4th due to this. I have never encountered a unit in such a shabby and poorly maintained condition before. The unit was not what it was represented to be. I have rented several different homes over the years from different agencies and have never had a problem, UNTIL THIS YEAR! I realize there isn't much they could do about lying about which unit we were renting but they should be ashamed and embarrassed to list this place as a rental unit. I will never rent from Century 21 Action again and I will make sure that no one else I know rents from this realtor either!