I left Seattle in February of 2014, but prior to that, for at least a year I found the highest…read morequality water at Custom Pure. It is now March or 2025 and I live out on the Coast of Washington State, but my experiences with Custom Pure more than 10 years ago were so Wonderful I had to look it up and see if it was, as I hoped, still in business. To my Complete Delight it IS! I first learned of Custom Pure through someone I knew, and also at PCC (Puget Sound Consumer's Co-op) and I consumed only Custom Pure water, whose purification method is the Best I have ever encountered. For Excellent Health, pure water is crucial. I could not possibly have a higher recommendation for Custom Pure! And I shall see if I can find an outlet for it here on the Washington Coast. I would even be willing to help man a store out here. I consumed nothing but Custom Pure Water for about a year, and then briefly ran out and had to drink water from the faucet in my apartment. I was amazed that I was experiencing a mild but substantial psychotropic result from drinking that hideous Seattle Public Water! Custom Pure Water is to me, the Standard of the Purest WAter I have ever been privileged to have available for my consumption. Try it for yourself and You will see, over time, the huge difference it will make in your health. Please note that I eat healthy, and I do not use, abuse, nor consume to any degree, drugs, alcohol, nor tobacco. For those seeking optimum health and vitality, I highly highly highly recommend Custom Pure! ~ Sol A.

Super friendly and helpful staff. Helped me navigate what i needed for an under sunk water filter…read moresystem with pros, cons, price points. I liked that they gave me options without sales pressure. Made me trust their recommendations and i would definitely come back!

I have been a longtime customer of PH Water On The Go and have seen it change ownership at least .5…read moretimes. Meaning the store closest to me (Puyallup) underwent ownership change first a few years ago and now has been closed for the better part of a year and has forced me to go to the older store in Tacoma. The older store has also changed ownership, but the quality of the water and good customer service has remained. The prices have increased a bit as has prices for mostly everything reflecting the current economy we are in.

The prices have significantly increased, since new owners. The female owner is also not polite,…read morehelpful, or friendly. You get the feeling that she hates the store.

It is a breath away fresh air to have this new business and their wonderful customer service…read more I bought a dispenser and some bottles of water for my salon. Unfortunately, the dispenser was defective. Not to worry, Justin delivered a replacement within a couple of hours. We are actually looking forward to utilizing this new business. Welcome to town.

Did you know that tap water contains arsenic? You can invest in your health and discover purified…read moreand alkaline water at this store and save money by using one of their dispensers, water bottles and choices of products. Justin, the friendly and helpful owner, will explain how the process works. Your food will taste better by adding this water to your recipes. Your body, skin, hair and digestive system will improve. I have long been a proponent of filtered water. Now there is a store in Poulsbo, by Home Depot, that caters to a better life experience with clean, filtered water. You will notice the difference immediately. Your cells will thank you. Stop by. Also, there is a dispenser outside that is open 24/7. Just bring your own bottle to fill up!

Our family used Purified Water To Go in Kirkland for over seven years, but the customer service we…read moreexperienced recently was so poor that we cancelled our account immediately. My wife missed a single August payment -- an honest mistake -- but she paid every month afterward (September, October, November). The reminders they sent never said service would be suspended. No warning, no "final notice," nothing. Then our delivery was simply skipped. When we called to ask why, the manager blamed us and said, "It's in the terms and conditions," instead of acknowledging their lack of clear communication. For a loyal customer of 7+ years, this was not only unprofessional, it was disrespectful. When I pushed for a solution, he said he was "more than happy to start the disconnection process." A company that treats long-term customers this way -- hiding behind T&Cs instead of communicating clearly -- doesn't deserve our business. If you depend on reliable delivery or respectful customer service, I recommend looking elsewhere.

SeAnte our delivery driver for Willows here in Redmond/ Kirkland showed up with a genuine smile and…read moresuch a humble, kind presence! It honestly felt like a breath of fresh air in the middle of all the chaos lately in the world. You can tell he cares about what he does and the energy really made a difference. Quick, courteous, and smiling, exactly the kind of person you hope to see at your door! HE DESERVES A RAISE..

Hawaiian shirt employee has a power trip mentality and doesn't know how to follow the simplest of…read moreinstructions. My whole family has been going to this location for years and all of us have had similar issues with this employee. Everyone else seems to be helpful and friendly but one is ruining the experience so bad that we (3 separate house holds) are planning on taking our business elsewhere.

I've been getting purified water here for my CPAP for more than a year. Very fast, good service…read morefrom kind people. They take the jugs to my car for me. I've never found them closed during their posted hours, unlike some of the people who have posted reviews. There are always at least two people working there when I have gone. They use filters and reverse osmosis to purify the water, which is the best way to do it. We used their purified water in our lab until we bought our own system.

I've been getting my water here for about a year now. I have zero complaints, the staff is always…read morevery friendly and helpful. The store is always cleaned and they really value their customers.

I have been a longtime customer of PH Water On The Go and have seen it change ownership at least .5…read moretimes. Meaning the store closest to me (Puyallup) underwent ownership change first a few years ago and now has been closed for the better part of a year and has forced me to go to the older store in Tacoma. The older store has also changed ownership, but the quality of the water and good customer service has remained. The prices have increased a bit as has prices for mostly everything reflecting the current economy we are in.

Stopped here to refill our water for our camping trip and they didn't disappoint. The two employees…read morewere very efficient and even offered to take the bottles to the car! Outstanding service!

The workers today were incredibly nice and professional. I will definitely be going here from now…read moreon now that the water refill station at Walmart is broken.