This is an absolutely First Class company, operating in an area in which shady companies abound…read more Competent, trustworthy, reliable, they identfied abstruse problems on two units that had perplexed some other firms and had solutions to hand. AND ones that didn't involve just replacing everything in sight to make the problems go away. We will DEFINITELY use thm again

Responses were timely and helpful. That helps so much to relieve concerns and to confirm something…read moreis really going to happen.

I will confess that I am always leery of service providers in areas that I know nothing about. My…read morewife found Ben and Brownstone Heating and AC online and we took the leap [overly dramatic]. They were on time, knowledgeable, friendly and efficient and the price was in line with what we were accoustomed to paying for similar service. Brownstone is a keeper and I added them to my contact list.

Ben did a great job with a heat pump on a new property when the developers ghosted. There was a…read moreleak in the walls in one of multiple possible lines and he clearly laid out the options, chances of finding the root cause, and cost of each approach. He was professional throughout and the work looks great, even though it ended up being far more com. I highly recommend Ben's services.

Excellent service and communication throughout. Max responded promptly to my Yelp request and…read morescheduled Oleksandr for a next-day visit. Oleksandr was extremely knowledgeable and fixed our heating issue quickly. I highly recommend this company. For context, we had hired another HVAC company two days earlier, and they were unable to diagnose or resolve the problem.

Service call 11 months after installation cost $300. Turned out all I needed to do was press one…read morewhite button inside the PTAC and then press another one. The guy who arranged the service call could've told me that over the phone.

I highly recommend Main Duct. The service I received was very professional and well done. The two…read moreservice men were very considerate and keeping my area clean and in explaining the whole process thoroughly it was a pleasure working with them.

Easy to schedule an appointment. They were on time and did a good job . My tenant was satisfied…read morewith the quality

Very happy with Mr Air NYC ! My split unit air conditioner stopped working in the middle of the…read moreheat wave last week. After reaching out to Mr Air, the problem was solved quickly and efficiently. Not only was the installation great but the quality of service is too. The outdoor unit wasn't working because it needed to be cleaned - something I forgot to do last year - the unit looked fine to me but when the heat wave started, the problem worsened. The repairman arrived quickly and was very knowledgeable and honest. The units are now running perfectly and it's so cooool indoors. Five stars !

We are repeat customers, having installed splits on the top floor of our Prospect Heights…read morebrownstone several years ago. We're now adding them to our rental apartment and if anything Mr. Air has gotten even more excellent. From the design to install to maintenance, the office and field crews are top notch pros. Highly recommend.

All in all, the experience was reasonably good. The technician arrived on time and conducted…read morehimself with great professionalism; however, the work took slightly longer to complete than anticipated. The issue was ultimately resolved, but the fee struck me as somewhat high relative to the scope of the work. It wasn't bad, though it goes without saying that there is certainly room for improvement.

I had a hot water pipe that cracked I reached out to Jay and within a few hours he was able to come…read moreto my home weld the pipe do the repair clean up and out of here within 1hour! Reasonable, honest and professional! Highly recommended. Thank you for the great service!

Been using them for my parents house for over 10 years. They come and install the windows units…read moreevery summer season. At the end of summer I usually call them to have them remove it so I can close the window. Yet this time I was cheap and didn't call them to remove the unit. During the recent snow storm we got major drafts coming in that made it uncomfortably cold. So I called Joe and he had his guys out here in a jiffy to remove the unit. I think I'm finally gonna go w one of his custom installs for my parents house so I don't have to have them back out to remove it. Thanks Joe your team has been Epic!

Joe sent a guy out who was courteous to my tenants and saved me a lot of money in the long run…read more No, these guys are not the cheapest out there, but in my experience, they did what they said they would do, and they did it on time. Joe was a good guy to work with on the phone. He will certainly be the first one I call to service my other units.

Alen to the rescue once again! He installed my ACs a couple years ago, and then a replacement…read moreearlier again this year. And then MY MOM, who was impressed by my plexiglass installs, needed 3 window units installed in HER apartment said "give me the guy you used" and guess who came through with a fantabulous price yesterday, SAME DAY, mere HOURS after she called him for the appointment, IN THE MIDDLE OF A NYC JULY HEAT WAVE? And he even arrived early for the appointment! You will not find better pricing, service, friendliness, and expertise than these guys, so if you're reading my review and still putting together your list of options, you've already found it; I've done the research for you. My mom absolutely loved the fact that he cleaned up everything after; no piles of grungey built-up debris, papers or anything left after and surfaces wiped down thoroughly. And the magical wizardry of the plexiglass option; you can barely tell it's there. It's so much nicer looking than the accordions that come with the AC or dull metal paneling, and makes the area look spacious and of course, a better view. Alen removed her 3 existing units (that had been in those windows, non-functioning, FOR 24 YEARS) and installed her 3 new ones in their place, and like a gentleman he'll even take care of unboxing the new units if you're a lady cause these things are heavy to lift. ;) My mom was so impressed she had to give him a hug at the end of all his hard work lol and we will both continue to recommend him to everybody that we know. He knows what he's doing!

Second time hiring Yev because he was so amazing the first time I utilized his service nearly 5…read moreyears ago. This time he's installed 2 new units for me, work is as great as the first time around! Having a dedicated professional installing ACs in NYC apts is truly the way to go. He responds quickly and is communicative about his arrival time. I've always bought my ACs from him and his prices are comparable to buying from Amazon, he brings them, installs them, and cleans up after himself. What more could you ask for?!