We've been using Stinky's service for more than 30 years and always had professional, excellent & friendly service. This time we had an emergency and they squeezed us in first thing in the morning & double checked that everything was working and isolated the problem we had with a clog. Thank You! Bill Dryden, NY read more

We had them come out and replace a septic pump 4 years ago. Recently the pump died and the gentleman who just replaced it for us told us the pump that was put in isn't even a septic pump. It was a cheap regular basement pump with no oil ,1/3hp, and he was shocked it lasted this long. They charged $1500 for pumping and an install of a subpar less than $200 pump. At the time, they wouldn't tell me what kind of pump it was. Now I see why. Go elsewhere. read more

Last year, I had my septic pumped because I had my house for nearly 3 years and needed to get it pumped. I called and made the appointment and requested the driver call prior to coming so that I could make sure I was home. They called me when they were in my driveway. Then on the way out, they drove over my ditch and crushed the drain pipe. This year, I called last week and scheduled it to be pumped and inspected for the closing of my house. It was scheduled for Tuesday before noon. I then requested over the phone that the driver call prior to getting to my house since I knew I'd be running errands for the closing. While I was driving to Lansing for a Covid test, the driver called me when he was in my driveway and said "I see you're not here, can I drive across your lawn" I then said no I'm not home I requested a call prior to his arrival. When I got home, the receipt only showed a pumping and no inspection. It also said call for payment. I called and spoke to a lady who said "oh you must not have been home if it says call for payment", I then replied "no, I asked you to call me before the driver came and he didn't, and it doesn't say an inspection was done". She said "I'll call the driver and make sure it's done and won't charge your card until I figure it out". I then requested a new receipt be sent to my email and she said she would by the end of the day. By Wednesday, I didn't have an email so I called and she said by the end of the day. By Thursday I called at 4PM and she said by the end of the day. By Friday I was finally charged and had to call and spoke to someone else who finally got the new receipt emailed to me. My advice, do not use this company. read more

I called 4 times and spoke with Haley. The first two times she said that the driver would call me back to confirm that they could get down our driveway with their truck. He never called me. The third time I called she said that the owner would call me, and then he never called me. The fourth time I called she said she had called me and left a message to say that they could not get their truck down our driveway, but I checked my register and she never did try to call me. They are not an honest or competent operation in my opinion. read more

We had them pump our septic tank, they came a couple of days after we called them. HOWEVER, that was the last of the good response from them. The guy that did the service broke the top to the tank. We called them FOUR times, they DID NOT call us back. The last call the woman said it would be $80.00 to have a new top made because anybody could have broken the top. Be wary of doing business with Stinky's. read more

Horrible service. Said they did the job and didn't and kept lying and were even reported by BBB. I would not trust them with anything and the lady on the phone is a little brat, and needs to take some classes on how to be on your best manners with dealing with customers. Their services is as good as their name. read more

So they came to just do my septic and stayed all day because of an electric problem. Fixed it. Thank You honest guys!!!!

Had some problems with drainage in a system they installed less than two years ago. They insisted that we needed to replace the leach field. There were no other symptoms of leach field failure and we got the feeling that the guy was just trying to sell us something. They said they had only had a pipe settle once in 30 years so it could not be that. We dug it out ourselves and found that a pipe had settled and become disconnected. We had two other independent septic people come and look at it, and both confirmed it had settled and that the soil had likely not been prepared properly during installation. Although the woman I talked to at Stinky's was polite and helpful, they still refused to even come and look at it. They are probably okay for a simple tank pumping, but I can't say I'd recommend them. read more