We had a great time making a llama planter and had the expected experience. Have been to other…read morelocations in the US. A few disappointments, the selection of bisque wear was low. Also, there was only one studio attendant to manage all participants. It took extra long to have assistance. We will return.... Hopefully to a restocked assortment of project possibilities.

Staff was not very helpful and seemed like it was a bother. I don't need that for a $30 piece of…read moresmall pottery.

After my initial experience at Cork & Candles, I was pleasantly surprised by the level of care and…read moreprofessionalism shown by the co-founder. He personally reached out, invited us back (with additional guests too), and made every effort to ensure we had a much better experience. This visit felt completely different. Our new host was more attentive, present throughout the experience, and made us feel welcomed and ensured we were prepared. The customer service and overall atmosphere were improved and made the experience feel much more worth the investment. I truly appreciate a business that listens to feedback and takes action to make things right. That level of customer care speaks volumes, and I'm grateful they turned my experience around in such a thoughtful way.

Cork and Candles was defintely an amazing experience. Its my vacation from the hustle and bustle of…read morebeing a social worker and I decided to take myself out on a solo date to make candles! I looked on the website and I believe you have to book online only to reserve your spot. On the website, you can decide what experience you would like to have such as their signature candle in which you make two candles, the candle of the month or a cereal bowl candle experience. I chose the signature candle which was 75.00. Once I arrived, I noticed that the shop was cute and creatively decorated. I had the pleasure of meeting my host Becky who was sooo personable and simply Ahmazing! Becky explained how candle making works and discussed the scent bar in which I could choose between earthy, fruity or exotic scents for the candles and you can also select two candle jars. I decided to get a bigger candle jar which was an extra 10.00. Overall i became a chandler and made two beeyutiful candles and Becky gave me healing crystals and the large candle jar free of charge!! I was so grateful and appreciative being as tho It took me along time to accept nice things and blessings from people, I would always block it... but that's another story! Cork and candles!!! I will defintely be back for that cereal bowl candle which is also pre made for purchasing along with other creative candles. Great for couples, girls nite out, birthdays etc!

My favorite place to find gifts and support local artists at the same time. Wide variety of price…read morepoints. Can't wait til I need another gift. Owner operator is lovely and is willing to go above and beyond.

Popped in here on a whim when I was getting my oil changed nearby. What an adorable local shop!…read moreEverything in here is made my local artists, and I met the owner, Matt, who had several really cute pieces of furniture he'd created on display. There are a range of options from prints to framed pieces and tons of handmade jewelry, magnets, and other small gifts. I will totally be back!

[1112] 11/24/2020…read more This Joann fabrics is located in a strip mall. I never realized this location was here but I'm glad I found it. This place is heaven for those that love sewing. There are SO many choices to choose from. The only thing I did NOT like was the cutter at the sewing area would NOT cut my fabric in two 1 yard pieces. She literally told me it was store policy and I can cut at home. It's bull... The other Joann does it and I do this so I can send my mom fabric. Annoying. I'll be back but mostly for the fabric choices.

I've shopped this store (this location among other Joann stores) for decades, for crafts and…read moresewing. This Gateway store is consistently hit or miss with employee attitude. On a good day people will actually be helpful. The cutting counter folk will not ignore you, they will get back-up to man the line, they will look out for your coupon options, and make sure you have all you need, and all questions answered. I'm pretty sure this is how old lady Joann would've wanted things to run. (This is how most other stores try to operate every day.) On a bad day, you get the rudest, laziest attitude ever, and none of those appropriate workplace functions actually happen, and the brutish attitude is that you're lucky to get half-azzed help at all. Tonight I was "helped" by Ruth Ann, who was not willing to perform as I believe Ms. Joann herself would've wished. I called ahead because I'm scrambling to finish a dozen projects for a charity auction. I have a toddler and really no time to waste running around to stores (who does?). I spoke with Ruth Ann, who from the start made it clear that me (a customer) calling to ask her questions was just completely unreasonable. Despite her attempt at shirking her JOB DUTIES I pressed on asking if the RIT black liquid dye was on sale in store or not? Simple question. Just walk over and check, or walkie-talkie your floor associate and get them to check. That's it! My response? "Well RIT never goes on sale" (uhhh yes it does lady), and so I asked my question again. She said it was not on sale (didn't check). I then confirmed I would be able to use my 40% coupon on this because it was "not on sale"? She said there was currently no 40% off coupon. Again completely incorrect. I then asked my second question a second time. She finally answered with a snarky disclaimer that "only one item" can be used with coupon. Hmm yes, I was asking about my ONE item. (Btw, this item was cheaper at Target unless I could use the 40% at Joann, thus the point of the call.) Guess what? At the store with toddler, the RIT spot where black goes is empty. Despite online inventory saying there were SIX of my item in stock, there were NONE on the shelf in their designated spot. When asked for help, Ruth Ann tried to claim there just weren't any and resisted checking at every turn. Finally, she climbed a ladder and got more down from the top shelf (which customers aren't supposed to access themselves). THEN, there is a sign stating it is ON SALE, and of course the sale doesn't compare to the coupon discount. I could have ordered it online for store pick up to get that same coupon price with online promo but stupidly trusted that Ruth Ann wasn't lying to me. Well, there's Ruth Ann at the register, and she has the nerve to try to not honor my coupon, which ten minutes ago she said she absolutely would honor on ONE item! It took a painful and COMPLETELY UNNECESSARY argument to then get a manager involved in order to purchase this ONE ITEM as promised over the phone before driving all the way down there. This obnoxious employee, Ruth Ann, was WHISPERING in her manager's ear like a sixth grader, like this problem customer dare ask her to make good on her own word after she was too lazy to give correct information and lied over the phone. Absolutely MISERABLE experience! No apology for the negligence or rudeness. Always a pleasure to deal with this store when I'm devoting my time and money to help a CHARITY.

Outstanding service and beyond excellent when it came to framing our unique drawing…read more Highly recommend.

One of the reasons I found Wayne Art Supplies was to have an original art piece framed. Dave, the…read moreowner, was super. Helped with selection; put it together; and rushed the job for a Birthday present. His assistant, Kim, is an artist. She can help you with every art supply you ever needed and how it is best used. But, that is not all. This delightful store has toys/ gifts/games. I found Captain Underpants for my grandson and he was thrilled. Wayne Art Supplies is a place to stop in and just say hello. I love to look at all the new supplies. And, of course, always end up buying something.

Is it possible to give negative stars? We booked a birthday party for our 9 year old, confirmed by…read moreemail and twice by phone. At party time, 16 kids and I waited in the rain for NO ONE. I called, left messages, and ultimately turned parents around to my house. We will never use this business or attend another person's party here ever again.

They earned that final star when they were able to have a piece ready in 2 days for a mother's day…read moregift. It was even wrapped very beautifully when we picked it up!

Helpful and friendly staff, non-intrusive. Beautiful selection of yarns. The store is a little gem…read more Look for the sign, as the shop is off the. Street, but there is adequate parking.

Weird vibes when you first walk in. I have visited a couple different times and each time it has…read morebeen strange like all the staff is walking on egg shells. I was sad that it doesn't have your typical fun vibes I have come to expect from a yarn shop. Especially b/c this is the closest yarn shop to my home

Needle Me is a great local store if you are new to needlepoint…read more Marcie(owner) is a lovely, patient and knowledgeable person. She talked with me for 30 mins before she closed. With her encouragement and support, I left feeling confident on my needlepoint journey. I highly recommend her establishment. It offers a wide variety of canvases and a beautiful selection of threads for beginners like myself or the more experienced. The canvases and threads are priced at all price points; she also has many ready made kits to chose from.

A great needlepoint store with caring owner and employees. If you don't see what you want you can…read morealways order it! I highly recommend.

I would say customer service is 50/50 when you go into the KOP store. Having visited twice this…read moreweek, the first cashier was silent the entire transaction, but still scanned a 20% off coupon for me, which was nice. My second visit, the cashier was beyond pleasant and a joy to talk to. She also scanned a coupon for me, which I was beyond grateful for when I forgot mine from the first visit. They have almost always had what I need, and I've come to accept with any business you win some and you lose some when talking customer service so I will give a solid 3/5 stars. I'm certain I'll be back soon.

Been going here for a decade or more for odds and ends crafts and decorations. Always a decent…read moreselection. I never had any issues. I recently got a print framed and the experience was awesome. The young lady who helped me had great suggestions. And the final product was exactly what I wanted. I see a lot of negative reviews from years past. I never had any problems with customer service. I'll continue to shop here.