I had a wonderful experience with this embroidery shop. Their customer service was excellent from…read morestart to finish, and communication throughout the process was clear, timely, and professional. The quality of the work truly stood out every detail was beautifully done and exceeded my expectations. It was a pleasure working with Marylyn and the entire team. They were attentive, easy to work with, and clearly take pride in what they do. I'm already looking forward to collaborating with them on future projects. Highly recommend!

Carlos was very helpful on bringing my vision to life, communication was very clear and I was able…read moreto get stuff back quick

Pretty terrible experience. I tried to set up an order I was…read morehoping to pick up 5 days later. This was already considered a rush order that came with additional fees. After spending almost an hour setting up an order on their website (with an AI assistant constantly trying to push stuff on you), there was no confirmation email. I called the next day to see if the order got through. A sleepy gentlemen answered the phone and mumbled apathetically that he'd check and get back to me. He never did. I left a message the next day, asking for a call back to find out if my order had come through. I got a text on my phone the next day, reading: "Thank you for reaching out to The Best Screen Printing company. Please send us your design, when you need it by, size breakdown and quantity for your order at sales@tbsp.la to get a free quick quote.". So we were back to square one, with 3 days just out the window. I emailed them and explained that I had submitted an order through their website days earlier. They emailed back and said they wouldn't honor that order. They told me if I wanted to pick up any t-shirt by Monday, they'd use a lower-quality (!) t-shirt and charge an additional $20 above the additional rush order fees they had already added. I never write reviews, but here I felt compelled to.

The most horrible screen printing company I have ever done business with in my entire life. Instead…read moreof addressing the issues and how they damage hundreds of dollars worth of my hoodies with their careless employees, they ask yelp to remove my review. So here it goes again, even better this time. I have been dealing with this company for over 4 years. They were pompous and arrogant the entire time I worked with them. They have no regard for their customers and they're only looking to make money. They have blatantly printed my stuff wrong multiple times, but I have worked with them and been patient with their printer for the sake of my business. I had an order of hoodies printed for some big celebrity clients, and they were the same hoodies I've been printing with them since 2020. I had other hoodies in the order, but this one in particular was the one that got damaged. In this industry men don't respect women at all, and they expect us to just do whatever they say and take whatever they give. The damage hoodies, I'm referring to were printed as a set of five. The print was blatantly wrong and crooked, completely not centered, and he was so rude about it. The ONLY printer in their company that knows how to print is so careless with everyone's order that you literally have to just hope and pray your order is done right. The owners of this company do not care about anything but money and they especially don't care about the employees. That's not an excuse to treat people poorly and take peoples hard earned money. The customer service is horrible, the attention of detail is horrible, these people are just money hungry, arrogant business owners. The people that run this company have no idea how to print anything and all they look for is mass orders of basic printing, so that they can get their money out of people and go onto the next client. They have no structure in their business and they are extremely rude to women. If you are a woman and you go in there, they expect you to be brainless, even when they're wrong about how to run their own machines. This experience with them over the past couple years has been a nightmare ever since they fired the actual people who actually cared about their customers and took the time to make sure the work was done correctly. In the middle of the pandemic, they fired so many hard workers and it was really sad. I am permanently disabled, and the discrimination that I have dealt with in this office has been nothing less than stressful while trying to recover from surgery and run my business. They don't even have an office anymore that clients can come in. I spoke to the sales person and he said that he was at home and that he couldn't tell me who the boss was-- which is a lie. When you go to drop off your orders the shop is dirty, there's paint everywhere, there's no organization. The work environment has not been good for a long time, but due to business needs, I made sacrifices and did whatever I could. I've referred this company to so many people and I regret doing so because they are horrible people.

Amazing customer service. Quick turnaround on what I needed done. Reasonably priced very convenientread more

Fantastic embroidery! Wide selection of fonts and thread, as well as prints for shirts and hats…read more Selection is wide! Mark and his associates were super nice, accommodating, and easy to work with. I will definitely be back and highly recommend them!

These people doesn't understand English well. I called to see if they sell fabric they told me…read morewrong number and hung up in my face I called back and they sent me to the fax machine this is poor customer service need retaining

Simple location and reasonable prices. I deducted one star because the owners will NOT copy any…read morelogo that he has not made himself. He'll try to duplicate it to the best of his ability, but if he can't your outta luck. He said he got in trouble for that before, so that's understandable. BUT, that doesn't mean other locations will do the same, so you might have to shop around.

Service was A1! The owner is very welcoming and the selection is unlimited! Quality is unmatched!…read moreGo and see him asap! Don't miss out!

If you're looking for great quality uniforms at amazing prices, stop by Rooster Scrubs in the…read moreDowntown LA area. There's a wide variety of choices, including Dickies! David, the owner, was very kind and helpful. So please stop by...it's worth it!!!

Pablo and his staff go above and beyond! My friend rescheduled her bachelorette trip and I was…read morehoping to have a pair of jeans embroidered for the bride, he was able to take care of it in 48hrs!! extremely responsive, reasonably priced, PERFECT EXECUTION!!!! would recommend this spot any day, thank you Pablo!!!!!

OMG..... I just received my sash and it is PERFECT!!!!! Exactly what I wanted and for less than…read morehalf the price that my school quoted me for it (and less than everyone else I asked too)!!! They helped me pick the font, placements, thread color, etc and did it right in two weeks! Super happy with it and I'm telling all my friends who are graduating next year to just get theirs done here!! The lighting is bad in the photo but it looks really nice, honestly exactly like my school!! The scribbled out part is my full name. Exactly what I asked for!

THANK YOU EMBROIDERY SHOP!…read more I called a few places & was immediately told "weeks". I needed this gift ASAP (2 days kind of ASAP). I called The Embroidery Shop and they immediately took on my project. The next day, it was ready for pick up and it turned out great! My little cousin loved it! I will definitely be coming back for any future personalized gifts.

This place was great!!! And they did an amazing job. I wanted to embroider Trader Joe's mini bags…read morefor my kids teachers and they were able to take care of my order a week before Xmas. The really delivered and were super affordable.

I needed something embroidered last minute and they told me that I could have it done by the next…read moreday. I drive 2.5 hrs in traffic only for them to tell me that they had business meetings and they couldn't do it.

From the owner: "The Embroidery House Los Angeles is a Full-Service Embroidery, Screen Printing, Fashion, and Brand…read moreDevelopment Company that helps upcoming fashion brands with production, embellishment, branding, and distribution. We also help companies develop corporate apparel and company identity through apparel and promotional products of various kinds from stationery to mugs, and LED products. We work with companies of over the United States and can ship to all 50 States and Provinces, we can dropship and fulfill orders all over the country so whether you need a few shirts for your restaurant or to develop a branded collection of cut and sew garments, or build a brand identity for your tech startup Los Angeles Embroidery house has your covered."