Kristinia the property manager is amazing. she made a difficult move so much less stressful. Didn't…read moremind all the phone calls. went out of her way to help. Definitely recommend.

This place is easy and quick to get a unit! Its away from busy street but right in the middle of…read moretown, lots of cameras and clean. Terri is also always available for any question, Great place!

I Bought a Pontoon Boat thinking I could escape on the water to relax from this COVID19.I checked…read moreout other storage units and this was the Best Deal,along with the property looking fabulous and secure.The Business on Gum street in Summerville was perfect as its only 1.5 miles away from me. Kevin was very accommodating trying to find the best fit for my 20 ft boat.He even moved me to a better spot. During this crisis he was very helpful and professional. Very polite,kind,patient with me during these trying times. Thanks Kevin!!

I have used this storage place for several years and I am happy with my experience! I have two…read moreunits and have never had any issues here using auto-draft. Its secure, clean and Holly is kind and very helpful!

Robin is absolutely the best we ever dealt with when renting anything! she was very clear…read moreexplaining the deals they had for every size and she took the time to take us on the golf cart around and show us what was available. Place has cameras all around and it is fenced so I think security wont be an issue here. When unloading we had one piece that was heavy and she was willing to help but I insisted it was too much for her so she called someone that came and gave us a hand, strong guy and he left and didn't want to take any money. Good people are still around in this world and Robin and friend are some of them. I have it on autopay so second month is free. We will be tenants for a while.

my trailer was stolen from this property!! and the staff acted like they could care less. no…read morecamera on site, your things are not secure. do not store anything here or other tigers eye facilities unless you want it stolen!!

From the owner: We're locally owned and operated and a part of the Moncks Corner community. Call us today!read more

I tend to leave positive reviews. The few times I have decided to review a place. I moved from…read moreAustin to Charleston over four weeks ago and utilized U-Haul as my moving company of choice for everything from Mo to the truck to the storage unit. I have not had one single thing go right which cannot be coincidence. I have called there no less than 15 times with the promise of elevating issues. Everything from the original movers arriving too early and the truck wasn't available on time so we burned two hours but they promptly left after the four hour time.. The storage unit when we finally arrived in Charleston was exactly what they said my four bedroom house needed, but they had rented it the day before, so they moved me to a different property in Wamba Creek. My experience at that particular storage unit in Wambach Creek has been nothing. Short of ridiculous. From the front desk to Elijah, the Director of the actual facility, nobody communicates. I have been overcharged for insurance which I have addressed and it has not been fixed. They locked me out of my storage unit because they thought that I had Live animals being kept in there, which was not the case. They just followed me in and out as I was moving items. They are not conveniently open at all, for a business, where people need access, they are open from nine to 3 o'clock on weekdays. I had to take days off of work to accommodate their schedules because they had errors in their access card coding. At the end of the day, one month later, my 26 foot U-Haul truck is still sitting on their property which I do not have access to because they jammed the back even though I had a log on it and that is illegal. I was supposed to return it a month ago but I can't because they could not provide me with adequate storage. Space And then when they did they locked out my access card. The storage space was supposed to be free for the first month but I've been charged numerous times and gotten bills to pay for the next month. U-Haul is the worst logistics company I have ever dealt with and I sit here today as a brand new person in Charleston that has zero access to her clothing her furniture her medication everything I own is in that U-Haul truck or in that storage unit. Do you think anybody ever calls me back? The answer would be no I asked for this to be elevated every single time and not once has anyone called me. Do not use U-Haul for anything, you might find a nice person here or there, but at the end of the day, my move to South Carolina has been an absolute disaster and cost me $10,000 and I still had to pay them which I paid upfront so they got their money and now have all of my items from my home my clothingmedication that was absolutely dire that I take every day, but no one cares over there. Absolute worst customer experience ever and I am still battling them.

Let's face it, nobody driving a U-Haul is headed for a great day. Moving is a pain! But I had a…read morereally pleasant experience during pickup and drop off at this location. I rented a 20' truck and some moving blankets and a dolly. Staff helped me load it all up and got me on the road quickly. They were really friendly, and a great way to start an exhausting day.

Cubesmart does the job for the most part. We moved from our home on Daniel island and needed some…read more extra storage space, moving into an apartment about half the size of the house. Cubesmart is in a very convenient location near the house and across from the apartment. They are not cheap here, in fact have the highest rates of any cubesmart in the low country. The staff is nice enough, although other than signing for our unit and paying, we don't really deal with them much. They charge extra fees for paying online or over the phone. Paying in person is less expensive, which seems backwards to me. I've noticed the gate open a few times on weekends, so question the security. I'm told there have been some break ins and thefts from storage units here. After 6 months they jacked the rates up about 25-30% - they had us!

My representative won my possessions back on my behalf, due to being ill . Paid the auction and…read moreattempted to settle debt with cube smart as directed by auction. June, manager at North Charleston location was being spiteful and blocked him from doing so and all memorabilia is gone. I can always purchase new worldly possessions, but not scrapbooks,pictures

Specific to the Glenn McConnel Pkwy facility in Charleston SC. I am extremely happy with the…read morefacility - very clean and convenient access to my unit. But very unhappy with their business practices. I received an " inital rental discount" rate and the contract reads it can be changed at any tine with 30 days notice given. Needless to say after the initial 4 months they increased my rental amount by 69%. I called and the manager said he would "see what he could do" and return my call - welp its been over a week and havent heard back. IMO they lure you in with a low rate then jack it up assuming you will just roll over and pay it rather than move your stuff. Do not recomend and will be moving to another facility. Even if I have to pay more then my "initial rental discount" rate at another facility, at least I won't be giving my money to Extra Space Storage.

Stephanie & Jazz at Extra Space Storage are all smiles, professional, polite, and attentive. They…read moregreeted me as soon as I walked in door and helped answer all questions. Their office and units are clean and neat and I highly recommend Extra Space storage for all your storage needs. Ask for Stephanie or Jazz. Thanks ladies! Respectfully, Noah Denton We Moving LLC

The manager, Mike M. is terrific. Always helpful and attentive. And know his product. A true…read moreasset!! He will help you find what storage spaces you need ! Nice, clean facility and well managed.

This place has been a godsend while we house hunt. It's clean, well-priced, safe, secure and the…read morestaff goes above and beyond to help you pick the right unit and get situated. They also offered to let me switch if after move in I needed a different size. Furthermore, the storage units are very well air conditioned, there are multiple bathrooms in the facility and the bathrooms even have changing tables. Mike was amazing and patient with me. He has helped me on multiple occasions. He also insisted on ensuring I knew how to use all the codes for easy access. This is one of the rare occasions where I wish I could give a sixth star.