I made an appointment for today and drove all the way out there, just to be told there's no…read moreappointment. They said their online scheduling isn't very reliable. Then either fix it or take it down! I tried to reschedule on-site, despite my annoyance, and asked for an estimate on the services I needed. They said they provide estimates only on the day of service, once the car is on-site. WHAT? I can tell you what my car is, and exactly what I need, but you can't provide an estimate in advance? Ridiculous. I wasted an hour of my time and a gallon of gas on this wild goose chase. Save yourself the time and frustration and go somewhere else.

Women!!! DON'T GO THERE by yourself or you will be taken advantage of money wise. Long story short…read moreI went there because my key was not turning in my ignition. They told me it would cost $868!! I went to the dealership on Monday and their price was $625 at Ken Ganley dealership!!! Wow!!!! And that's at a dealership!!! That's $243 What a difference. I got receipts!! I ended up calling Rob back with the news and he said it was a dealer part so he had to get it from the dealer. I said at that much more of a mark up? Then I asked him how could he sleep with himself at night knowing that he's taking advantage of people charging soooooo much more!! And I told him God Bless Him. DO NOT TAKE your vehicle to SHAKER QUALITY AUTO!!! You're better off going to the dealer.

It's really hard to find HONEST car mechanics…read more Twice now, I have taken my car in and told them I was sure I needed brake pad replacements. Both times, they sent me on my way with the assurance that the brakes were fine. A dishonest mechanic would have replaced them the first time. Their prices are reasonable and they have often times, tweaked things for free. Although I believe no mechanic is perfect due to the nature of the business and countless variables, I am fairly confident that A to Z does honest reliable work. I would highly recommend them.

I have been taking my 97 Ford Taurus to another mechanic for at least 5 years, and needed my brakes…read morechecked during a short work week (Thanksgiving week). Since my regular mechanic was swamped and was leaving for vacation, I decide to try A to Z after some research. Every past review was positive. John was very accommodating. He checked out my vehicle (no leaks or damage), topped off the brake fluid and put air in the tires for no charge. He would't even accept a tip. The issue seems to be resolved. Friendly and honest customer service. Highly recommend to anyone who owns a relatively older vehicle in North Royalton. I am seriously considering switching permanently, because I like John's management style better. A to Z answers their phone, unlike my regular mechanic, who doesn't always pick up or, for that matter, return phone calls when I leave a message. It seems that A to Z appreciates the business.

I've been bringing my car to Westend Rover & Jag for a year now, and they've never let me down…read more Isaiah and the staff are honest, fair with pricing, and always reliable when I need them. Highly recommend!

Great experience with West End! They clearly explained what was wrong with my vehicle and even sent…read morepictures during the repair, which I really appreciated. Pricing was fair, and the service was honest and professional. Highly recommend!

Simply put, Auto & Tire Automotive Service Center is a reliable and friendly place to get your…read morebreaks repaired. Tim and Dave are honest and down to earth. I highly recommend their service. While on a trip from Chicago to New Jersey for a family wedding, the breaks on our 2013 Toyota Sienna began making a sound when used. My wife and 3 kids were already antsy about the drive, this breaks issue made them more anxious and annoyed. Not knowing the reliable service locations in the area, I put the word "breaks" in Google. We went to Meineke, a franchise name I recognized. They quoted us $600+ for new front breaks and rotors. That seemed pricey. We left and called a few other locations on the Google list. One service location we called was very busy and said they could fit us in for the following day. We couldn't wait that long as we had to be at a wedding in NJ that next day. When we called Tire & Wheel Automotive Service Center, Tim picked up, listened to our predicament and offered to help in an expedited manner. We brought the van in, showed him the Meineke quote and Tim immediately quoted us $100 less and said that they'd be able to expedite our repair due to our schedule/need. While in the waiting area, we met Dave, a low key stand up comedian, who made every effort to make our family us comfortable, including changing TV channels and making great small talk. Both Tim and Dave are so down to earth, kind, and friendly people. As an example, during the wait for the repair to be completed a guy with a mobile food business pulled up to the repair shop and sold some food to the employees. My kids went out to buy some snacks and drinks, but when they tried to pay, Tim wouldn't let them, he paid for my kids. I couldn't believe how lucky we were to meet such friendly, generous, and honorable people. Our brakes were repaired in less than 2 hours and we were on the road a little while later. The repair shop also had a way to finance the repair via a 3rd party company called Snap. We were grateful to be able to have the option to finance the cost of repair, as we didn't budget break replacements in our trip budget. The financing part took some time to go through, due to the Snap company's lack of timely customer service, Dave and Tim did everything on their end to make the transaction go through, and it finally did work. On the way back from the wedding we made sure to stop by and bring the guys some Kristy Kreme donuts as a thank you for their k service and kindness.

The manager told me the reason the price was so high was because they only install New Original…read moreManufacturer parts. Here is a photo of the "Remanufactured" aftermarket alternator they put in my car. Very dishonest of them.

I believe this is called Fischer Auto Parts now, but it's run by the same people. Let's put it…read morethis way; I've been coming to this place for twenty plus years and even though I no longer live in the same area, I drive twenty miles out of my way to patronize them. To say that the customer service is off the charts good would be an understatement. I only buy routine stuff like wipers and wax as I'm NO do it yourself type, but I actually enjoy coming in just to converse with the people working there. They're that good.

Great employee knowledge and service. they are very helpful. Defiantly way better then the "big…read morebox" auto parts stores. They also have gas and brake lines, auto body supplies, and all sorts of useful things.

I've taken my 2017 German-made car to several repair shops over the years, including the…read moredealership, and every visit felt like the costs were skyrocketing. I've always struggled with the high prices and the lack of trustworthiness--until I found Mondo Auto. Mondo was different from the moment I walked in. Everyone I spoke with was genuinely personable, fair, and transparent. For the first time in years, I felt not only confident in the price I was paying but also in the honesty behind the work. It's rare to find a repair shop that makes you feel taken care of rather than taken advantage of, and Mondo Auto truly delivered that experience.

I took my 2008 Mercedes-Benz SL 550 to Mondo Car Repair in Twinsburg…read more The car was throwing a battery code. They quickly check the code gave me an estimate of what it might cost and said it should be done in two days. Surprisingly enough in two hours, they called me back to let me know that my car was done and I could pick it up. I was educated that my car has three different batteries and one of the connection was loose. They tightened up the connection sent me on my way. Very standup guys trustworthy, we will be taking both our Mercedes to Mondo in the future.

When I dropped my car off for repairs, I had WeatherTech floor mats. Those floor mats were not in…read moremy car when it was returned to me. I called and spoke to Michelle and she told me she had to "look into" the situation. She called me back and said that no one touched my mats and she didn't have an answer to where they disappeared to. She said she was "sorry". When I told her that was an unacceptable answer, she apologized again and said no one there would take them. I was expected to accept that my mats mysteriously disappeared and "sorry" was sufficient. I was never offered any type of solution or compensation for my loss. This is all unprofessional and unacceptable.

John and Michelle will take care of your collision needs. The quality of work is amazing. I always…read moretake my vehicle to Geauga Unibody. I've also recommended friends.

I have to say, this was the best experience I've ever had with a mechanic shop. Prior to my current…read morevehicle I typically only had leases which meant I had them serviced at the dealership. However, trusting my community, I went to Simon. And it was the best decision. The pricing is fair. The people are so kind and wonderful. The work is done expertly. My car sounded like a freight train when I brought it in, and I drove away several hours later in complete silence. The service is great as are the people. If you need a mechanic, or even an oil change, this is the place. I would not want to go anywhere else. They are great at explaining what the issues are with your car, the work they plan on doing, and explaining why that work needs to be done. They are transparent. They are honest. This is a good place.

Go Here. These guys helped save my '84 and '99 Jettas back when I was a broke college student…read more Today they are doing the brakes, shocks, trans and rear diff fluid service on my Lexus RX 350. Highly recommend them. Very professional. 100's less than dealer service and better diagnostics and communications. They use oem or better parts, and LiquidMoly products ... a good sign of real pro's ... and even FluidFilm undercoating.