Dr Dalton and staff were professional and attentive. Upon arriving I was greeted by friendly front…read moredesk employees. The wait was less than 5 minutes. The examine from start to finish was detailed and thorough. Examine equipment was up to date and clean. As a matter of fact I saw it cleaned before and after use. The optical center is staffed with knowledgeable and talented professionals. The manager evaluated my prescription and insurance and made some wonderful eyeglass suggestions. She has many styles and top rated manufacturers to choose from. I did not feel rushed, but felt comfortable trying on many different styles and colors.

When you move to a new city, you have the joy of finding everything new. When you are vision…read morechallenged...that means a new eye doctor. This place was recommended by a co-worker and was everything she said it was. Very efficient, professional, thorough and competent. I had Dr Stoller who was great to work with. I would highly recommend this place. You get in and out quickly and they have great customer service.

I've loved being a patient at Grove Eye Care. You know how everyone has a doctor visit they're kind…read moreof afraid of? Eye doctors used to be that for me, but after my experience with Grove Eye Care, I feel much more confident and relaxed. I had my first visit back in 2023. I was looking to start wearing contacts and to get a new glasses prescription. Booking an appointment was easy. My first visit is a bit of a blur since it's been over a year, but I did have main takeaways. Whoever it was that guided me in how to put on contacts was the kindest and most encouraging person I've met. In my experience, a lot of eye doctor visits have involved inpatient people (I can understand because I would feel inpatient hearing the same six letters over and over again). I did not feel this way with my contact teacher. She was there to support me and made me feel welcome. I highly recommend getting contacts here. The contact experience involves getting the right prescription for you with a doctor, learning how to put them on, getting trials for a week, then returning to see if you'd like to order them. I have VSP which helped with the cost and have enjoyed the Bausch and Lomb Infuse 1-Day contacts. As for eye exams themselves, on an annual check-up this week, I did have a more impatient examiner, who didn't really explain all the machines to me which I didn't mind as much because I felt more confident, but had wished she told me when bright lights were flashing. They have a machine you can pay extra for so you don't need to get your eyes dilated which is nice. My first examiner in 2023 did explain everything. I think you just need to ask. My doctor is Dr. Schwartz. She helped me with my contact journey as well as treating headaches and dry eyes. She's very direct and to the point and can answer any questions you may have. I've enjoyed having her as my doctor. During my visit this week, I explored possibly purchasing new glasses/lenses at the shop section. It was a bit out of my price range, but do know you can get your prescription for free and if you need the distance of your eyes it's a $10 charge. If you're feeling uneasy about eye doctors, this is a great place to feel more confident and comfortable with them. The parking is easy here with a lot out front. It's near Carytown. And there is a gender neutral single stall for bathrooms. I highly recommend.

Everyone is so kind here, and my appointments go super quick without feeling rushed. (No waiting on…read morethe doctor for ages!) I appreciate how the doctor shows you the scans of your eyes and explains the different things he's looking for and why. Have been seeing Dr. Levy for years but he recently retired. Now seeing Dr. Wong and still getting the same great service!

I highly recommend Chesterfield Optometric Center! They provide kind, compassionate patient care -…read morefrom the front desk to the exam room. They prioritize your health and safety, and above all, they care. I was able to book a last minute appointment for a health issue, and I was seen right away. I was treated as a priority - not a problem. Thank you!

Unfortunately, every app gets worse..I was already skeptical while making an app because the…read morereceptionist always have an attitude & now they are charging an additional $40 to check your eye health when this previously was included? I'm not understanding the difference in then and now except maybe they are looking to tact on any additional fees since they were closed due to covid & MORE THAN LIKELY RECEIVED PAYMENT PROTECTION LOAN. Anywho I still scheduled my app which was a month out... (always) the day of the app comes and they text saying I need to reschedule & it will be another month. Absolutely ridiculous you have to wait 2 full months for a simple eye appointment.

I had LASIK in 2002 with excellent results. My stigmatism eventually came back and I required…read moreglasses again, but my vision is no where near what it was before.

Extremely pleased. After wearing heavy prescription glasses for 50 years, I was delighted to find…read moreout that I was a candidate for Lasik surgery. Every one of the staff were very professional and I felt completely at ease. They answered all of my questions so I couldn't wait for the surgery. I couldn't believe that I could see right after the surgery without glasses! It has been so nice to be able to apply makeup without squinting in the mirror, taking a shower and being able to see the soap and going to the beach without glasses. Dr lipstock did a wonderful job. I couldn't be more pleased.

I have been going to Dr. Bailey for about 6 years now. The staff has always been polite and very…read morehelpful! I was sad to learn during my visit today that Dr. Bailey has retired. Good for Dr. Bailey! I hope he enjoys his retirement. Dr. Lauren Johnson has taken over the practice. Dr. Johnson is very professional and thorough. The practice will also be renamed soon. I was happy with my appointment until I found out what my new glasses would cost. Today I paid way more than I have for a pair of glasses. I think for my next set of fames and lenses I will go somewhere else!

My wife and I have been patients of this practice for 30 years - since it was owned by Dr. Peters…read moreand located on East Broad Street. We always went to Dr. Peters and then Dr. Bailey because of the quality friendly service we always received. My wife was on her last pair of contacts and called to schedule an appointment - first one available is 2 1/2 months out. She called back again to see if she could buy a box to hold her over to the appointment and the new people told us they would not do that without giving her a checkup first. Her prescription is "-6" in each eye, so I guess that they just want her to live blind for the next 2 1/2 months. Well, the new practice under Dr. Johnson has just lost one of their longest term customers. I am happy for Dr. Bailey in his retirement but we already miss him. It is a shame that the practice he continued to build after Dr. Peters lacks the basics of customer service.

I went in to get fitted for contact lenses. They didnt have my prescription in stock and I got a…read morelecture about having cataract surgery despite telling the doctor I do not want such surgery. I was ignored.

Very friendly staff and the Optometrist did exactly what was needed without adding unnecessary cost.read more

I have been going to Grove Avenue Eye Care (both locations) for 10 years and remain just as…read moreconfident in my choice today as when I first walked through their doors in search of an eye care specialist! Drs. Neidigh, McMillan, and Levy, all of whom I have seen, are professional, knowledgeable, and of equal importance to me, personable. The technicians and office staff are also very welcoming, friendly, and client-focused...a great combined team and a great all-around eye care practice!! **I drive three (3) hours (each way) to remain a patient of Grove Avenue Eye Care and recommend them wholeheartedly !**

I was very pleased with my visit today to Grove Eye Care. Everyone from the front desk staff, to…read morethe woman who did my eye tests, to Dr. Deese, was very friendly. I was really interested to see the photos of my eyes, which Dr. Dense explained to me. He assured me that he had no concerns with my eyes and confirmed that he was aligned with my prescription and treatment plan. There was an upcharge for a couple of tests, so my copay was a bit more than I was expecting, but I'm very happy with the thoroughness of my visit, and would recommend Dr. Deese to anyone looking for an eye doctor.

I had my first appointment yesterday with Dr. Shin and I highly recommend her. She spent a great…read moreamount of time with the exam (double checking everything) and also spent a great deal of time explaining insurance options. I'm not sure about others complaints, my experience with any issues with glasses are with the manufacturer, that's where warranties are issued from (as is the case with most everything- including cars). Bottom line it was the most thorough eye exam I have had in 20 years of wearing glasses.

I just called to get appts for two people and she asked what date and time I preferred... ALL I was…read moreable to get out was 'I prefer mornings'. She cut me off and said 'if there are any openings in the morning that come up in the next two months then I will call you within 5 min.' CLICK, she then promptly hung up on me. Um.... okay, guess I won't be going there!