They did not do anything. They came to tell me what is wrong with the chimney and told me do not…read moreneed cleaning and I never cleaned it in my life. I noticed few companies that do that to get a service call hoping to sell additional services and if not they got a service call fee and did nothing. But the guy who came is very nice and professional.

They were a no show. After waiting all afternoon, the technician did not call or show up for my…read moreappointment.

Al is wonderful. He knows what he is doing, he is truthful and honest. He did a wonderful job…read more He figured out and fixed why my chimney had a draft.

They did a great job cleaning my chimney and when I was having a problem with a Smokey smell in my…read morebasement they called me back while they were on vacation to try and help me figure it out and put me in touch with a great mason for some tuck points. Will always use these guys

BEWARE! (The only reason that I am giving SMOKESTACK a 1 is…read morethat I am not allowed to give a zero.) Over a year ago they quoted my wife a price to clean out the little pipe/flue that goes from our fake fireplace to the outside: $135 The guy that came to fix it did precious little of value. He took the fireplace logs apart and could not get them back together AND our fireplace didn't work anymore. He said that Zach would come out to put them back together and he charged my wife $250(ish). When my wife asked why so much he said that the difference was for Zach to come back and put the logs together (THAT HE HAD TAKEN APART!) (They really played my wife!) When Zach came over, he seemed in a big hurry, like he had better things to do. He tried to put the logs back together. (Part of it fell off the next day.) He tried to fix the fact that it wouldn't even start after his worker broke it when Zach was done it worked for 3 and a half minutes, just long enough for Zach to get out of our driveway. I called him a day or two later and he acted like it wasn't his concern anymore. I haven't heard from them since. I've never given a negative review before, but I would feel rotten staying silent. while this company rips people off like they do.

I got a estimate from another chimney service. I got a 2nd quote from Smokestack Sweep. Zach came…read moreto my house to look at things. He came back with a quote and it was A LOT cheaper and letting me know that I didn't need to get the other items listed on the original quote from the other company. Zach and his team came in and finished up in 3 hours! Zach showed me the picture before and after. Explained what they did and why. VERY professional, personable and courteous. Didn't get the creeps or feel that they were doing things half a$$ed. These are the types of guys I would trust with my mom - meaning they wouldn't scam her or do anything shady. DEFINITELY go with with team vs the other big company. This is a family run business so the wait is a bit longer (smaller crew) but viewing the quality of work and the honesty makes up for it. I'm seeing the other reviews about pricing ... Go to the larger company (that's well known in this area) and see how much the difference is..... It was HUGE for me. If I could give them more than 5 stars then I would!!!

After 7 years of owning our home, and never using the fireplace, we decided to have it inspected…read moreand cleaned. Brown was very quick to respond to my inquiry and offered a competitive price to do the work. The technician Mo was a kind gentleman that arrived promptly, provided a thorough explanation of what he was doing, what was needed and why. Mo did a great job of cleaning the chimney. He sealed off the fireplace, laid down a cloth to protect the floor, and used a shop vac to collect the debris as he was sweeping the chimney. We happily used our chimney for the first time last night!

Brown Chimney provided a thorough chimney inspection and explained everything clearly. The service…read morewas professional, the process was smooth, and the value felt fair for the peace of mind.

he started when he said he would, kept me appraised during the whole process, did a quality job,…read morecleaned up after job was completed. Would certainly use him in the future

Working with Ken was a great experience. His communication was top-notch--from coordinating the…read moreinitial quote through the completion of the job. He took the time to answer our questions promptly and provided my wife and me with options to address our home's chimney repair needs. His work looked great, and he left the worksite clean at the end of the job. I would not hesitate to recommend him.

Joe and his team did a fabulous job with my chimney and porch steps. They went above and beyond…read moreexpectations fixing some of the other mortar issues on my porch and house. They were courteous and enjoyable to work with. The job looks great. I'm glad I had them do my work.

From the owner: Free Estimates! Chimney Sweeps and All Chimney Repairs. All Services Warranty!read more

I feel like I've reviewed them when I had the work done - but I don't see my review - so here goes…read moreagain. I used them to tuckpoint and repair my chimney on a bungalow. I was getting water in my house/ceiling and they identified that as the problem. I'd gotten several quotes that were all over the place, theirs was in the middle, but I liked their thoroughness and they had other good reviews. My chimney had eroded because I had gotten a new high efficiency furnace and the company did not install a chimney liner. Art of Stone did an amazing job, the result was a beautiful looking chimney and a new cap on top. I've had zero problems with water since then. I then had someone else put in a chimney liner so the problem wouldn't re-occur. I would recommend.

The company was on time and very professional. Will assessed our problem with the fireplace and…read morewas able to offer a solution. He explained why we were having soot back up into the house as well as how the gas logs should be set up. This was the second company I had out to assess and provide the necessary upkeep and or repair. Will's company was by far more informative and complete with his service. I have him on my calendar for a yearly cleaning and check! Christine

Our chimney cap was severely deteriorated and needed to be replaced. Detroit City Sweep was quick…read moreto respond with a complete proposal for new crown, sill resetting and multiple tuck pointing needed throughout the chimney and hearth. They were patient while we got competitive bids and waited for board approval. Dean was on site doing work as promised the week after receiving the go ahead and deposit. He did a great job and went above and beyond in completing the work by replacing a missing brick on the hearth. Very happy with the workmanship, attention to detail and friendly communication throughout the process.

Exceptional Service with Integrity and Expertise…read more Dean and the team at Detroit City Sweep exceeded every expectation. From the moment he arrived for the service call, his professionalism, knowledge, and attention to detail were evident. He took the time to thoroughly inspect the chimney, clearly explain the repair recommendations, and answer every question without ever making me feel rushed. What stood out most was Dean's commitment to doing the job right. His workmanship was exceptional, the work area was left spotless, and the entire experience was seamless from start to finish. It's refreshing to find a company that combines technical expertise with genuine customer care. I highly recommend Detroit City Sweep to anyone looking for a trustworthy, knowledgeable, and professional chimney service company. ~ David-Anthony Powell, 20494 Santa Barbara, Detroit

They were on time, I'll give them that. When I contacted them about their service I was told it…read moreincluded an external roof exhaust inspection, but when they got here they wanted to charge me an additional ~$700 for a "lift" to get up there plus an additional $125 to "seal" some flashing?? Wasn't that a part of the original $308 I was charged??? The topper was when I asked if they had a military discount as my wounded warrior USMC son lives with us. When asked the tech laughingly told me that "after we had to climb on the roof" I couldn't get the well deserved military discount!!! Needless to say I will NEVER USE ALPHA AND OMEGA FOR ANYTHING!!!!!!!!!!!!

Casey (the guy who bought the name and website off Stan) never did return to unblock our chimney…read moreafter I complained that he hadn't finished the job. The problem was that he didn't get on the roof. We have a tall chimney and you can't just clean it from the bottom up. I climbed up there myself and the cap was all creosoted-up - not what you hope to see when you've just paid $225 and you try to light your fire and smoke fills the room.