I stayed in Apartment B for 4 years and my experience has been so so. During that time, maintenance has been slow to fix issues, for example my bathroom exhaust fan was deafeningly loud and though a replacement part was promised, it never came after multiple calls and requests. The heater wouldn't get fixed for 2 weeks at a time in the coldest time during the winter. There were roaches a few times. A lot of long term residents have left and now we have new folks.
Improvements that have been made in the last few years:
Windows were replaced
I had upgraded kitchen
In addition to the 1 assigned parking space for each unit, there are now two guest parking spaces for everyone to fight over (first come first serve), though it's better than nothing I guess
Management is also slow to respond, we used to have a single point of contact and now it's through the portal
Overall I would say that there are better value apartments elsewhere in Phoenixville read more