I FINALLY moved out of here after 2.5 years in this shit hole. They charge you way too much for…read morerent for a crappy run down apartment, where the sink leaks & neighbors are way too loud. The neighbors are noisy as hell and like to party any day of the week. And when you try to tell the landlord about that, their solution is to ignore you & send out an email, as if that will fix things. The lawns & walking area always have trash on them. The lawn crew are loud & take all day to get the mowing done, which is very frustrating when you work from home & need the area to be quiet. They will also spray harmful pesticide & mulch without giving you any proper notice if you have children or dogs. Oh and dogs? It's an $80 fee on top of your over priced rent. Yeah, you can do better than living in Eland Downe.

After five years, my kids and I are moving out of Eland Downe (we're relocating away from the…read morearea). Our time here has been extremely happy, virtually headache-free, and we're all somewhat sad to leave our cozy home. A lot of people ask me about living here, so I sort of feel like the unofficial ambassador for the place. Here's what we have loved: 1. The layout of our house was excellent. We had a three bedroom, 2.5 bath model with an unfinished basement. The rooms were surprisingly spacious -- honestly, that may be the biggest kitchen I'll ever have. The townhomes are much bigger than they look. 2. The maintenance staff kicks butt. Seriously. I rarely had to wait more than a day for them to handle a repair. They're all extremely nice guys -- many of whom have worked at Eland Downe for years -- and I never had a problem with them being in my home when I wasn't there. I believe the entire staff lives on-site as well -- so I guess that's an extra incentive to take pride in their work. The maintenance manager knows EVERYONE and has always been great to answer questions for me, even if he's just out walking his dog in the evening. 3. The office staff is "human." My rent was a day late after a mondo snow storm and they were so nice about it and didn't hit me with a late fee. 4. The indoor pool is a really great feature. It's heated. We swam all winter. (There's also a fitness center in the same building.) 5. The landscaping always looks nice. You can tell they really invest in this. I always felt good about having people over because the community was so well-kept. They even weed your front flower beds and put down mulch. 6. On a similar note, I'm a single mom. Between the maintenance and ground crew, it's been really nice not having to worry about taking care of repairs and yard work. There was a lot of peace of mind with that. 7. I always felt very safe. I've left bikes out front by accident and they were still there in the morning. I've left my car windows open all night and nothing was disturbed. (Not recommending you do this, just saying you don't have to feel like people are targeting your stuff.) 8. We've always had great neighbors! Once we got to know them a little bit, I felt perfectly comfortable asking them to pick up packages off our porch if we were away. (Tip: Be friendly. Introduce yourself. Make an effort.) 9. It's a kid-friendly neighborhood. Kids ride their bikes, use the playground, play in the open areas and the parking lots. It was a nice play to raise kids. At this point, they're upgrading a bunch of units. I peeked in the one next door to me and WOW. It looks like a completely different place -- granite countertops, stainless appliances, wood floors. They look amazing. However, some of the units are not getting upgraded so they can continue to offer townhomes at a variety of price points. You can get anything from a 2 BR with an unfinished basement to a 3 BR with a finished basement. There's more variation in unit size than I originally thought. I should also mention that the place was spotless when we moved in. Spot. Less. I felt really comfortable just putting my dishes right into the cabinets. Obviously, I highly recommend this place. I hope you enjoy it as much as we did.

Lived here for 3 years and loved it. Sally the apartment manager was always extremely helpful and…read moretimely. I had just two small maintenance issues in my 3 years, both of which were fixed within 24 hours. Parking lot can get crowded but I was always able to find a spot and it's free so can't complain. Trash valet is nice too. I lived on the 3rd floor and it was extremely quite which was great. Rent was reasonable when you compare to other places nearby, especially the complexes down on bridge street, and it's still a pretty easy walk to bridge street. Highly recommend.

My daughter and I moved here in mid December 2018, and we absolutely love it!…read more I have lived in Phoenixville for over 25 years and I remember when these apartments used to be called Breckenridge, which had a horrible reputation. Rest assured these apartments are NOT like the old ones!!! Phoenix View was purchased in 2017 by a new management company and renovations were finished in early in 2018. The flooring is beautiful and so easy to keep clean and there are stainless steel appliances in the kitchens and a washer and dryer in each unit. My unit also has a balcony, which we use almost daily. The new management company is still making improvements too, including adding additional parking and a possible outdoor amenity area. I have had only two maintenance issues, one with the door lock and the other with the AC unit. Both were resolved promptly by friendly staff ( our maintenance guy is awesome by the way) The apartments are pet friendly so if you are a dog lover your fur baby will meet lots of new friends as you walk around the complex (which has doggie stations throughout). If you like to visit downtown Phoenixville ( Bridge St.) the apartments are only a short walk away from all of the shops and restaurants. A big plus since parking down there is often difficult ( okay, pretty near impossible especially during special events). The complex is quiet and I have some pretty great neighbors. It really feels like a community and I am very glad I chose Phoenix View!

Absolutely beautiful community! Modern with most up to date amenities. Gorgeous pool, clubhouse and…read morethey offer La Columbe coffee in the clubhouse. Class A apartments at their finest! Very European like feel, however they are very warm inside. Apartments have abundant closet space and the appliances are state of the art. The staff is very friendly and so are the residents! Oh, and they have retail shops onsite!!!! Oh, and gorgeous bathrooms!!!! : ) huge!

UPDATE Well I received back only $18.50 of my security deposit. The made up claims of damage which…read moreare false I have the photos to prove my claims. Having failed to connect with the Region Manager all I ever got was her voice mail. I did leave several messages stating when I would call back and she was never available. So I am taken the following action. Sent a letter of notice that unless resolved with the next 15 business days I will be filing a small claims case against them.

I recommend this location to anyone who is looking in the area. It's Quiet and you can't hear…read moreneighbors/ street noise. It's a Convenient Location: close to 422, local restaurants, bars, etc. Plenty of parking and very Clean. All of the appliances are modern. The Property Management Team is very attentive and always available. Frank R.

I arrived today at 9am when the leasing office was supposed to be open to hopefully get some…read moreinformation. I waited for 20 minutes, but the office never opened. I called the number listed, which took me to an individual who did not work there. He advised me that maybe they were just running a little late. Unfortunately, I was not able to learn about the property or tour it at all as they never showed up or opened on time.

I stayed in Apartment B for 4 years and my experience has been so so. During that time, maintenance…read morehas been slow to fix issues, for example my bathroom exhaust fan was deafeningly loud and though a replacement part was promised, it never came after multiple calls and requests. The heater wouldn't get fixed for 2 weeks at a time in the coldest time during the winter. There were roaches a few times. A lot of long term residents have left and now we have new folks. Improvements that have been made in the last few years: Windows were replaced I had upgraded kitchen In addition to the 1 assigned parking space for each unit, there are now two guest parking spaces for everyone to fight over (first come first serve), though it's better than nothing I guess Management is also slow to respond, we used to have a single point of contact and now it's through the portal Overall I would say that there are better value apartments elsewhere in Phoenixville

They have made it a painstaking and arduous process to get the refund. At best they'll start the…read moreprocess and eliminate all communications with you during the pending process of it all. Rest assured, they're still only answering inquiries from my co-applicant. I haven't used foul language, never got cathartic, nor disdainfully expressive in any voicemails so unsure why they've blocked my number which seems cowardice from an adult ran business. Still awaiting a refund after Christmas. Hoping this is some means of contact since a phone call seems outrageous from this establishment.

Even though the first review isn't recommended, I agree with the heat radiating through the floor…read more The bathroom floor effects the heat of the entire apartment. The floor is constantly 85+ degrees and when the door is closed I've measured the bathroom at greater than 90degrees. It's in the 30s tonight and I have my AC running.

I'm posting an updated review of Madison Providence after living here for over a year…read more 1. The parking situation has gotten significantly more frustrating. There is not enough parking, and recently "reserved" spots have been placed throughout the community (not handicapped, just reserved with no explanation or communication regarding them).. I certainly hope these folks using reserved parking are paying extra to do so, because even when they aren't there, everyone else has to leave the spot open and park in Timbuktu 2. Raising rent prices is a bit of a pain point for me personally. The same day I got my lease renewal with a rate hike, the same floor plan I'm living in was listed on the MP website for ~$100 less per month. I called to see if they would match that and they told me my options were to pay my offered price or to move into another apartment within the complex to get the listed price online. WHAT?! They would've been out more money in their resources cleaning and flipping our apartment over for the next renter than they would be matching the online posted price or meeting in the middle and keeping our rent where it was. 3. Overall, I still enjoy living at Madison Providence. We haven't had major issues with anything within our apartment, the maintenance people are nice. It's these few pain points that have become frustrating.

Moved in about 2 years ago. My Closet doors have been basically broken since we moved in, 2 years…read morelater they still haven't fixed them. My top lock for the front door doesn't lock, have requested maintenance 3 times to fix it already, nothing happens. This gotta be the worst apartment I've ever been to , and top of being the most expensive apartment I've also ever had. What a disappointment of a complex wouldn't recommend anyone to move here. Funny thing they have landscaping (AT 7:30 am ridiculous ) done every week but they can't get a simple thing fixed .