My wife and I remodeled our kitchen. We still need to paint and install backsplash tile so excuse…read morethe unfinished photos. That said, we chose Cambria counter tops "parys" is the color we chose. Randy and Nick were our installers, and they did a fantastic job! On time, professional appearance, attention to detail. From the booties on their feet, to the extra time getting the details just right, we could not ask for a better experience. If you want your kitchen to be perfect, Inovative surfaces is a great choice that we whole heartedly recommend. Thanks again to Randy and Nick. We love our new kitchen.

Difficult to work with the team members behind the great sales people. The end result was a bid way…read moreover for the same product/granite available at other locations.

Unfortunately I have to post a negative review. McFarland facilitates Koehler warranty work &…read moretherefore were dispatched to our home after Koehler was super awesome and warranty replaced our leaking faucet. Koehler overnight aired a new faucet to our home. Upon arrival, McFarland was told multiple times the faucet was leaking. They completely ignored ours & Koehler's request to replace the faucet & instead took the new faucet with them & blamed the water leak on something else. In turn, we were forced to pay a different plumber $175 only to come out & tell us what we already knew...the faucet was leaking. Here's where it gets horrible...I called back to McFarland and Marcia McFarland who answers the phones was completely rude, dismissive & short with me. She also forced me to call back to Koehler to open yet another ticket (which I presume would allow them to get paid for a 2nd trip) which meant another 45 min on hold. Upon connecting to a Koehler rep, I was told by the rep that apparently Marcia had already added notes essentially stating I was lying & the faucet wasn't leaking. I was furious at this point. Because of these notes, I had to capture a video of the leak (which I then did) & send to both Koehler & McFarland. Once the new ticket was created I called back to McFarland to schedule the 2nd visit. On the call I inquired about reimbursement for the $175 I paid the other plumber to come out & tell me the faucet was leaking. Marcia went off on me!! She has NO PLACE answering phones for a company! Sooooo RUDE! She was yelling at me stating they wouldn't come to my house now unless I signed a form stating they were not responsible for the $175. I disagreed...they are 100% responsible for us having to have a second plumber out to verify what they should have accepted the first time they were there. To wrap it up, Steve did come out and replaced the leaking faucet eventually & all works now. Unfortunately we are out the $175 and McFarland is to blame but we have no recourse outside of litigation. Avoid this company at all costs as they take zero responsibility for their mistakes.

As fine a group of people as you could ask to work with for the repair of our indoor hot tub. Very…read moreknowledgeable, accommodating and reliable. Their technician was a pleasure to work with both times that were required to assess the problem, order parts and then install. He was very patient in explaining our system to us and made the process very simple to understand. This group gets six stars in my book.

This company was referred to us by the Tile Shop in Maple Grove, MN. We needed to have someone…read morecome in and grout our bathroom. As with other reviews of this company (see google) I experienced the same situation. Zenon (the owner) comes off very sincere while he is selling the job; however once you have paid him, that's over. The person he sent to do the job could barely speak English (that was the first challenge). He could never tell us when he was going to show up or not, he would just show up "whenever" to do the job (just like the other google reviewer experienced). We had colored grout installed. After it was put in I noticed there were areas throughout where the grout was white and not colored. I called Zenon numerous times to address this. He finally showed up and looked at the work. He indicated that the grout was installed incorrectly and that he would get me scheduled to have it redone. It never happened. I called for 3 months. He would answer and tell me he was: just getting on a plane, was out of town, would call me back, etc. I finally told him I was going to take action, he said fine do what you want- and his last comment to me was unbelievable, he said, "did you really think I would come back and fix this, I never do." STAY AWAY FROM THIS COMPANY - TERRIBLE WORK- UNPROFESSIONAL.

Ivan with Minnesota Regrout & Tile did a superb job on our tiled master bath shower. He was…read morevery meticulous with attention to detail. The tile was cut precisely and the grout perfectly aligned. He was not only extremely skilled with installing tile but also had great suggestions on the details of trim and grout color. We are thrilled with our gorgeous and elegant new shower!

This is the place my contractor had me work through. He gave me a budget and the designer I worked…read morewith knew it. I brought in a sample of my current floor, the one I hate. I also brought in a sample of my previous floor, the one I loved even though it was stick on cheap tile. I also brought along my tile and my cabinet sample. We talked about design for a while. She said she totally understood why hated my current floor! Then she just started bringing me samples. I had my no pile, my maybe pile. I decided fairly quickly. They got the floor installed as per our timeline (which was pretty tight) and now five months later I can truly say-- I love this floor!

New Kitchen and half bath granite countertops, March 2021…read more They earn this 5-star rating because they all seem to want to do quality work! From Andrew in sales, the front desk team and billing, Doug doing laser measuring to Ivan, Justin and Shawn doing the installation. Like any remodel, you find challenges and this team was able to solve them with ease. HIGHLY recommend them! When you do your research, look at how many 5-stars this company has. We were updating our kitchen and a half bath. I found their pricing easy to understand and I felt they were fair and easy to make changes. Their bid included plumbing so it was one stop service. We purchased the new sink and faucet and they were in charge of the installation. Once we decided to hire RockSmith, it was fairly easy to work with them. Go to MSI Surfaces and select our slabs and tag them to us and RockSmith. Once this is done, we scheduled a time for RockSmith to come and do laser measuring. (THIS IS AWESOME). This followed by going to RockSmith to pick a specific area we wanted to be the peninsula. Billing was easy. Go to https://www.rocksmithgranite.com and pay online or call and they can take a credit card. As I learned more about this team, I learned that many use to work at Inspiration Design and all left for the same reasons.

These guys did a great job. I had them do my LL vanity, Laundry Room and 55 LF of ledge in my LL…read morerec room so people had a place to set drinks with no need for a coster.

We recently had Hansen's put in new countertops in both our kitchen and master bath. But, they did…read moreso much more than "just" countertops...new sinks and faucets, added cabinets, cut down a two-tiered counter section and moved electrical. Troy Hansen and his team were a pleasure to work with - professional, great communication, answered our many questions. They provided a comprehensive schedule (which they met without any delays) and a very detailed quote so we knew exactly what was included. We are so pleased with the results - we HIGHLY recommend Hansen's Custom Countertops!

We search 10 places and half a dozen contractors before landing upon Hansen's Custom. If I would…read morehave searched a dozen more, none could be more fulfilling or rewarding than the work and professionalism of our experience by Troy and company! Their attention to details are second to none. Please see for yourself in my pics.

I would give 2.5 stars to better reflect my experience with TC. It was a toss-up on any given day…read morewhether the work would be done well & correctly or poorly and in need of being redone. I had a lot of trust in D when I first met him, but by the end of the second project with TC, I wish I had hired another company. It ended with attorneys and many expensive re-dos of his work for me. It is infuriating to recall all the broken promises made to correct shoddy work, the gaslighting tactics used to avoid corrections, and being told to work out problems with the workmen myself. Both projects shared many of the same problems. While demolition was quick, which was great, the work lagged for 3/4 of a year each & STILL, all of the loose ends were never finished by final inspection or after, as promised. D had great ideas that often came to him after the contract was signed, but he would not write all of them up as a Change Order, which led to many misunderstandings, unauthorized work, and unexpected high costs. D provided guesstimates for time & materials that were shockingly way off. D said many times that if he wrote everything into the contract at the start, people would never sign with him. After the first contract, I told him not to do that to me again with the second contract, but he did. In fact, he never gave me a complete and signed contract for the second remodel. Between the two projects, I have been left with a nightmare of corrections/repairs/replacements ahead. The under-the-cabinet outlet strips supplied by TC have faulty factory wiring, per his own electrician. D was in the rm when this was discovered. I have to use my countertop appliances in two different rooms of the house + the garage. The city devalued my house by 5% due to the electrical problems with the outlets. My step-in tub, needed for my disability, was left with necessary work remaining to be safe and functioning properly. After D refused, a plumber arranged by the tub manufacturer helped me. However, there is a remaining leak problem under the tub into the kitchen. This was a result of poor design on D's part during the installation process. A large gap along the bottom of the tub allows water to run underneath & onto the kitchen ceiling. In another bathrm, a shower was installed. I told them I needed the threshold to be as low as possible. D said it would be 3 in. high. I said great. What I got was a threshold 3 in. on one side & 6 in. on the other. The first time in the shower, I caught my foot on the uneven threshold and hit the floor hard, barely avoiding hitting my head on the countertop edge. D forgot to reinforce the wall, so there is no bar to help me with my stability getting in & out of the shower. I have not been in that shower since. It is unsafe for me. TC was the wrong company for the bathroom work to ensure age-in-place safety. Lights flicker in one bathrm, an entryway, & in the kitchen. There are delays in some light & fan switches turning on. The electrician stated that it was odd, but did nothing to correct it. Five electricians from one company worked on the remodel, and the one who did most of the work refused to correct the others' work. D would do nothing to get the electricians to align. The vinyl kitchen tiles had a directional design, but the tiles were installed every which way. As if that wasn't bad enough, after D said there would be no need for grout because the space between the floor tiles would be so tight as to be virtually invisible, I was left with tiles with large gaps that collect dirt & make the floor look awful. Three men did that job, who were not professional flooring installers & the results sorely reflects that. They would not correct how the tiles were laid, but promised to fill all the gaps, then reneged. Come to find out, they were going to use caulk, not proper vinyl grout, so it was a loss for me either way. There were so many unnecessary & ugly times that should never have happened. Rectangular door handle plates are installed at an angle. Sealant is smeared around the outside vents. A shelf & dryer vent fell down within months of installation & I was charged again for the re-do. The driveway was damaged. The furnace was damaged. A toilet was damaged. A hot water heater was damaged. A ladder was damaged. Yelling & cursing at me, by disgruntled men. The blown insulation behind the tub is sloppy & uneven to bare spots + with no drywall reinstalled behind the tub, the room is very cold, requiring 2 space heaters. They removed a tile surround on an FP, then refused to install the tile I wanted, after seeing a sample & approving it months earlier. However, they would install a size of tile they usually used. I heard that often; This is the way we usually do it or this is what we usually use. This was MY remodel, not TC's. The takeaway is that all the problems turned into ugly battles over several months, with some issues resolved but most unresolved.

Dennis very patiently helped design a new kitchen / dining room / living room with expert advice…read more He put together an excellent floor plan with extensive remodeling that included removing a load-bearing wall that hid all the support beams. He went above and beyond when it came to helping to get ready for the project. He uses materials and cabinets that are of the highest quality and yet are cost effective. He has thoroughly competent and friendly professionals working for him who do first rate work. The project turned out to be amazing and I would absolutely recommend Trinity Construction Services.

Beautiful selection of well curated and organized light fixtures…read more We purchased a long (4') burnt bronze fixture to go over our dark wood farm table- and the fixture is perfect.