Matt is great! Gave me a range of possible issues/solutions via email, and when he came out he…read moreconfirmed the issue right away. He was easy to schedule with, he was on-time in the window he gave me. Super courteous and nice. He fixed the problem quickly, gave a very understandable explanation of why it happened and gave me some tips for my washer to prevent from happening again. He was very knowledgable, reliable and professional. If you have an appliance repair issue he's great@

Matt saved me $1000 just for working with me through messages. Professional, friendly and…read moreknowledgeable.

Despite the name this place repairs ONLY items that were purchased here. "Move along please."read more

Just got my new washer & gas dryer. No scratches or dents on either. The delivery came within the…read moretime frame specified & they were able to install it very quickly. And they removed my old units. Very affordable for the units, delivery, installation & disposal of my old units. I would absolutely recommend them to everyone. They met all my needs. Thank you Appliance Outlet Center !!!!!

It was less than 24 hours from the time I called to when my dryer was fixed. He clearly…read morecommunicated his arrival time window and texted when he was on his way. Highly recommend!

I highly recommend Pavel! He was professional, honest, and incredibly dedicated to making sure my…read morewasher was repaired correctly. He took the time to troubleshoot a challenging issue, stood behind his work, and didn't give up until everything was working as it should. It's rare to find someone with that level of integrity and commitment to customer service. I wouldn't hesitate to call him again.

Have an appliance issue? These are the guys you call. Collin came out to our house when our Asko…read moredryer stopped working. He was able to diagnose the issue and fix it fairly quickly. Our dryer was up and running in no time. But the thing that stood out was their guarantee and professionalism. The same dryer had an issue within 60 days and they came out and fixed it, quickly and easily without an extra diagnose fee. Major kudos and thanks to Collin.

We've used Omega Force Appliance Repair twice -- once last fall for a KitchenAid refrigerator…read moretapping noise (Adam did a great job diagnosing and fixing that one), and more recently for an LG washer throwing an "IE" error code. Adam correctly diagnosed the second issue as a clogged water inlet valve, but the $129 diagnostic visit only identified the problem and quoted repair costs -- $385 for a new valve assembly plus installation -- rather than attempting any fix on-site. We ended up buying the OEM part ourselves ($133) and found the cold-water screen inside the old valve packed solid with sludge. (Adam also took a picture of this as he showed me, as well). A quick rinse under a sink tap likely would have resolved it. My husband installed the new part himself and the washer runs perfectly. I called Omega Force afterward to ask about this and was told diagnosing and quoting repairs -- not attempting minor on-site fixes -- is standard company procedure. Worth knowing before you book: you're paying for a diagnosis and an estimate, not hands-on troubleshooting. Good technical knowledge, but manage your expectations on what the visit actually includes.

Best service ever!! I will call Rogness for all services from now on…read more Service- on time, friendly, clean and super knowledgeable about a variety of items- microwave, stove, dishwasher. Honesty- he didn't try to upselll and showed me how to maintain the appliances. Unlike some other places that usually say- you're better off getting a new one. Price - super reasonable He ordered the part, came back promptly and fixed it in five minutes. Excellent service Can't say enough good things!

The oven on our LG range wasn't heating. First repair service said the part needed wasn't available…read more(this was the company recommended by LG). Called LG who said the part was available. Called a couple of companies. One didn't serve Mpls, several said the didn't service LG. Rogness sent Kevin out who diagnosed the problem, found another issue and fixed everything with parts from his truck. Great service!

I bought a Frigidaire Range Infinite Switch from Appliance Depot more than a year ago and finally…read morehad a repairman come to install it today. (I usually wait until I have a full day of work for him each time.) Clearly, it is past their return policy of 30 days. I ordered online, but called to make sure I was ordering the correct part for my model cooktop. They recommended and sent the wrong part. So, I called today to see if I could send it back and get the correct part.* I wasn't asking for a refund. After speaking with a woman for some time I asked to speak with the owner. Don reiterated that I was calling more than a year past their return policy and that there was nothing he could do because he didn't know who I spoke with. It doesn't matter who I spoke with, it is his company and it's his policy. Reading the recent reviews it seems the current ownership/management has a few very unhappy customers. I'm one of them. (*They don't have the correct part)

Our fridge died last Christmas. Thankfully, we live in Mn! The outdoors helped keep our food from…read moregoing bad. We quickly searched up and then decided on getting a new one from a small business. After our in store visit and finding what we wanted, with a better warranty and price than the big company offered, we paid. We skipped the delivery and haul away as we are capable and I wanted to give the community a chance to part out the fridge (appliance parts are $$$$) for no cost. Also made it lighter for us taking to drop off for recycling. Fast forward 11 months, we decided our washer and dryer had been fixed enough times and it was time to upgrade. Again, we found better pricing and warranty at Appliance Depot. Our 3 appliances are doing great. The one service call we made, for the fridge, was soon after the request was made, repair person was timely, and we had a laugh at the user error that prompted the call to begin with. Fast forward again, and we need a microwave. Likely a dishwasher coming up too. We will be going back to Appliance Depot!

Our dryer stopped working so we called the company we bought it from and they scheduled us for a…read more"diagnostic appointment" in 10 days! I wasn't digging the thought of not having a dryer for that long, so found Jay and texted him. He responded 5 minutes later, came out the next day, (Saturday), diagnosed the problem, had the needed part and made the repair, all within 2 hours. Reasonable price, half of what we probably would have paid. Highly recommend!!

Fast quality professional service at a reasonable price. Will use again when needed. Very…read moreresponsive with good communication.

I came here for help with sewing machine troubleshooting and support. I didn't remember how to work…read moreone part of my machine, and had read great reviews on this spot on Yelp! The staff onsite (maybe the couple that owns it?) were a great help with getting me a SideWinder for spooling since mine wasn't working. It was a cheaper option than fixing or replacing my machine. They were very honest and I appreciated them not trying to upsell me. It was great to chat with the male - either maintenance or owner - about his expertise in sewing machines and hear his insight. They offer tons of sewing related products instore and you can tell they've been a staple in community for a while. I highly recommend them for your sewing needs!

My old Singer started giving me problems, so I headed to Gratz to see if they could diagnose the…read moreissue. When I arrived, there was another customer there who was having her machine checked over and said she was pretty sure it had finally died, but she also said she knew Paul would do everything possible to fix it and if it had seen it's last stitch she would buy a new machine at Gratz since she had always received such excellent service. Thankfully, when it was my turn, he was able to quickly identify the issue, replace a part, and give it a tune up. Iin no time my Singer was working better than it had in decades. Thank you for the excellent service. You earned another loyal customer!

This place is not good. After seeing something about new management, I had hopes that it had…read moreimproved. But when I went in to wash some blankets: The place was filthy. The change machine was broken so I had to leave and go to my bank. I started the wash only to then discover the machine was broken and had no water in it. When I called about getting a refund I was instructed to write my contact info on a piece of paper then toss it through a crack in the office door where someone would then retrieve it from the floor. This is not a professional establishment.

A couple years ago I visited this place -- it was so filthy I turned around & walked out & went…read moreelsewhere. Seems management of this place is challenged. I stopped by again today hoping for improvements. While I was pleased to see they cleaned up their act -- don't go expecting change machines to work. And, imagine the logic of having a fully functioning atm to get cash from -- bills that require converting to quarters -- but having no functioning change machines!!!!! Better bring your own quarters -- once again irresponsibility from mgmt. Malfunctioning or non functioning cash machines has been an ongoing issue here that they have simply ignored

Great experience Will definitely use them again…read more Thanks Great experience Will definitely use them again Thanks

Alex responded quickly and put me on his schedule. He was very knowledgeable in his assessment of…read moremy dryer. He gets a four only for being late in his arrival.