After breaking down on my way to Houston for work on Sunday and having to abandon my truck and hire a rental from Killen Airport (Taxi Fare $130 from Gatesville to airport). I contacted Terry on Monday morning and he was straight on with the recovery and repair of the truck which was finished by Tuesday. Terry kept me updated throughout and fixed it for half the price I expected. I was unable to recover the truck until Saturday and Terry immediately offered to collect me from the airport after dropping off the rental (100 mile round trip for him) which saved me the cost of a Taxi back to Gatesville. To say he exceeded my expectations in every way does not do service to this Gentleman. What an absolute Diamond - thank you Sir! read more

I want to start this by saying I've been to stones several times and have never had an issue. I went in last Tuesday because I had a nail in my tire. They fixed my tire and I left. When I got home I looked closer at my rim and noticed that the rim was completely scratched up. I have a brand new car, with zero damage on any wheel. So I called and was told to bring it in the next day. So I did. The guy told me that in all his years of working, when using the tool that removes the tire from the rim, it always damages the rim. (I literally have that on video) so apparently every wheel they've ever fixed has been damaged by this machine. I cannot imagine a company would make a product that knowingly damages clients property and think it's ok. The guy took my info and said they'd call me. Never heard from them again. Called today and was told they would refund my money and try to buff it out. To me that's not acceptable. So I get that it's a minor thing and obviously doesnt effect how my car drives- however it's the principal of the thing. They damaged my car and refuse to fix it. It's not right and they need to retrain everyone how to use the machine properly. read more

We had a blowout on our horse trailer 12 miles out from their shop (according to maps). We called them right at closing and a gentleman (whose name I now can't remember) came out after closing, in his personal vehicle and changed our tire free of charge simply because "I've been in this situation before." We had a spare, just were in a different truck from our usual hauling truck, which has our jack & everything in the toolbox (we learned our lesson). But we were very thankful this gentleman was so willing to come out and trade it for us. It kept the day in positive spirits vs. completely ruining it. Thank you so much! We greatly appreciate it! read more

Always friendly, always honest, and always offer a great value. Will seek out alternatives when major issues arise, just to help with costs, etc. Terry and the rest of the staff are knowledgeable, and very reasonably priced. read more

Dropped off the Buick a few days ago. It was giving me trouble so I asked them to take a look at it. They figured out the problem, gave me an estimate, and gave me a date they would be done. It was done a day early and on price. The Buick is riding much better now. Only wish I would have brought it in sooner. Very pleased with the efficiency and the great work. Will definitely bring all my vehicles here from now on. read more

Great, wonderful service! I took my car here yesterday to fix my tire. I was in such a hurry (I snuck out of work) Terry and the staff stopped what they were doing to patch my tire and get me back to work. Wonderful attitudes, great service. As I sat and waited (only 20 minutes) I watched the staff tend to their customers with the upmost respect and care. I heard Terry explain the differences of tires and costs to a customer and was very knowledgeable. I will be taking my car here for future repairs. This is somewhere you can go, and TRUST them 100%. read more

This place is awesome. We were driving from San Diego to Chicago via Waco (Magnolia & HGTV) when our car suffered a broken water pump just 2 blocks from Stones. We nursed the car there where they made time for us to id the problem, order the parts and install the parts. We were out of there in under 5 hours with most of that time spent waiting on parts from Waco. They could not be a nicer crew of people. Customer service is king here. read more