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    Chuck's Garage

    3.7 (47 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Chuck's Garage

    Auto engine repair

    Chuck's Garage Photos

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    Recommended Reviews - Chuck's Garage

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    Chuck's response on the Google review...
    T J.

    WHAT A RIP OFF! To make this long story as short as possible, I called Chuck's Garage and told them I needed to have AAA tow my truck there to see what the problem was. I told them that the engine starts, but was riding rough and acting as if it was going to cut off. I thought maybe I put some bad gas in it. My second thought was, maybe I needed a major tune up (since it's been a while). I agreed to pay them $102 to find out what the problem was. So, after they start looking at the truck, Andrew calls me back and says the mechanic has an "idea" of what was wrong with it; but needed to do a different diagnosis for an additional fee. They should've said this was a possibility from the beginning. He then told me that he "believed" it was a bad timing change/belt (or whatever you call it). He said the fee to do the second diagnostic was $600 (which was 6 hours labor). This second diagnostic was to check and see, but it wasn't guaranteed that this was actually the problem. When he gave me the cost of second fee, I immediately refused to pay it. Who has $600 to spend on a MAYBE diagnosis? If I agreed to do the diagnostic and that's not what the problem was, I would still owe $102 (for the first diagnostic to NOT tell me what the problem was)... WHAT?? I would also owe $600 (for the second diagnostic). If I then agreed to do the second diagnostic, it would be $700 plus $2300 to fix the timing change/belt. Well, I'm not rich! So I can't afford $700 on a hunch that may not even be the problem. When I told them what my truck was doing and why I needed to have it checked out, that should've given them a general idea of the few things that could be wrong with it. If the guy had told me from the very beginning that if would possibly need a second diagnostic, I would've refused the first diagnostic. I'm not a mechanic, nor do I know anything at all about cars. So, how was I supposed to know they wouldn't find the problem (which is why I agreed to the diagnostic test in the first place)? I just wasted money and one of my AAA tows for absolutely NOTHING. I guess they have to keep the money coming in some kind of way. Yeah, it's $102, but that's money that could've been used elsewhere. The truck is still not in running condition. So, I'm back to square one. Thanks a lot! IN RESPONSE TO CHUCK'S MESSAGE.. In the third paragraph, you say that I approved the diagnostic with my signature. Yes... I approved the FIRST diagnostic ONLY. I paid for a service I DIDN'T GET. It's not rocket science! Maybe you guys should be honest and let people know upfront that there's a POSSIBILITY you'll need to do additional/more expensive test. If you had told me this, I would've had you guys do the first test. Then, you wouldn't have my signature at all. LASTLY: Him explaining what the mechanic has to do to diagnose the problem with my truck is TOTALLY IRRELEVANT to the fact that I paid for them to diagnose it and they didn't. End of story...

    Wish I could give it a 0/5. Take forever to work on your vehicle. Different excuses everyday. Never on schedule. Been a terrible experience for me. Supposed to get the truck back tomorrow so let's pray the work is atleast done right. If truck stays 1 piece after I get it I'll honestly be surprised judging on the experience. I'll post tomorrow the new done date they come up with Bcus I know it'll change 100%. All this over a axle & bumper.... Id steer clear from these cats. Truck been there since the 1st week of November & it's now February 1st & did I also mention they've already collected well over $10k?? I'm not a happy camper

    Front desk at the shop!

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    Page 1 of 2

    Ask the Community - Chuck's Garage

    Do you have towing service in case I ever break down? New to the area and trying to find a good mechanic with good reviews.

    We sure do. We own Bill's Towing as well here at the same location 501 Liberty Street, Killeen, Texas 76543. We also offer 24/7 Service just call our regular number 254-554-5445 any time for immediate response.

    Can you convert R12 to R134a A/C? And check for any leaks within the system? What the quote would be to fully fix the system? It used to work and suddenly stopped, it's a 1987 vehicle

    Needing more details, could you please give us a call at 254-554-5445? Thank you.

    So you fix jeep Cherokee's?

    Absolutely. What problems are you experiencing?

    Do you have a drop box for car drop office before opening hours?

    The drop box is an envelope slot in the first garage bay door.

    Hey Chuck do you work on catalytic converters and oxygen sensor?

    Hey, we sure do. Give a ring can get you a Qoute going. Thanks.

    What would the price for a clutch replacement for a 2008 Mazda rx-8, standard 40th anniversary edition?

    Yes we sure do.

    View All 7 Questions

    Review Highlights - Chuck's Garage

    From the first call Dana was extremely helpful, she ordered a motor for me and had it back up and running in a week.

    Mentioned in 9 reviews

    Read more highlights

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    Never Again ! Car wouldnt run , I floored the accelerator, VSA light on and no movement. Called…read morethese folks they sent a mechanic out who determined I needed new brakes, brake switch, and Calipers. Set another date for him to come out and do the work, he came replaced brake switch, brakes and calipers. Drove it one block and said the work was done and car was running fine. Paid 669.00 . I drove the car it left me stranded with the same VSA light and issue, called them back they sent someone out 2 days later who determined that the first mechanic failed to bleed the brakes. 3 days after that Im getting ready to run errands... SAME ISSUE CAR WONT MOVE LEFT ME STRANDED after driving 2.5 miles. Had it towed to a mechanic shop cause at this point I dont want Nuts or Bolts to touch a fkng thing I own. The mechanics I took the car to determined that when the previous mechanic replaced the break switch he put a screw in stead of a grommet. The grommet is what presses the switch to allow the breaks to come back into position once you take your foot off the breaks. Paid thebnew nechanic who was very transparent and even suggested that they dont understand why they replaced all that and failed to mention that I need new Rotors ! or at the very lease had them resurfaced for 669.00 !!! As I said .. NEVER AGAIN !

    Overall Experience with Nutz and Boltz Automotive LLC and the Owner Dvonte James located in Harker…read moreHeights/Killeen Texas Bell County is in the negative range. Dishonest, Inexperienced Technicians, and shoddy work. I gave them 3 opportunities to fix the issue correctly and make things right and they could NOT and would NOT do so. I had to file a small claims LAWSUIT and I WON!!!!! They are to refund me fully of what I paid them plus Court Cost and INTEREST!!!! I Filed with Bell County an ABSTRACT OF JUDGMENT. I have the paper work to prove these facts. I HIGHLY SUGGEST NOT in any way use their services!!!!! R.M.

    Phil's Service - Scheduled Maintenance Services, Oil Changes and Tune-Ups, Brake & Tire Services, Heating and AC Repair Services, Towing and Hauling Services

    Phil's Service

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    Went in to fix my car's AC, the lady at the counter was very knowledgeable and explained everything…read morethoroughly to me and answered all of my questions. The price seemed fair for what I got done and the service was quick!

    Beware of Phil's Auto Repair. In my experience, this shop is dishonest and will overcharge if given…read morethe opportunity. Low ratings exist for a reason. I've gone there several times for alignments. During my last visit, they told me I needed wheel bearings and gave me a written estimate of about $1,300 for parts and labor. I asked if I could supply my own parts, and they said yes, explaining only that they wouldn't be able to warranty customer-supplied parts. I specifically asked what the labor would cost and was told $645. I ordered the parts and, a few months later, called to make sure the labor price was still the same before bringing my car in. They assured me it was. When I arrived with my parts, instead of pulling up my original estimate, the employee created a new estimate with the labor increased by nearly $300. I stopped him and asked him to print my original estimate. He hesitated and only did so after I repeatedly insisted. The manager then came out and claimed the original labor price was only discounted because I was supposedly buying their parts. That explanation made no sense because I had already told them from the beginning that I would be supplying my own parts, and at that time they still quoted me $645 for labor. They never said that price depended on buying their parts. It felt like an excuse made up on the spot to justify charging me almost $900 in labor. To make matters worse, the parts they wanted to sell me were marked up by more than $500. I bought the exact same brand-new parts myself for only $170. Based on my experience, I would not recommend this shop. Make sure you get everything in writing, compare prices, and don't assume they will honor the estimates they give you. After leaving I discovered that they also have complaints with the Better Business Bureau as well

    AAMCO Transmissions

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    I had my transmission worked on by this company, and I will say that the transmission itself has…read morebeen performing well with no issues since the repair. However, my overall experience was very frustrating and disappointing. After getting my car back, I immediately noticed a new problem that did not exist before: when I turned the car off, the electrical components inside would stay on. At first, I assumed it might be something minor, possibly related to the recent work, like a loose wire. I brought the car back to them for diagnostics, and after about a week of them having it, I ended up paying nearly $600. Despite that, they were unable to identify or fix the issue and instead suggested that I continue spending more money to investigate further. At that point, I decided to take my car home and look into it myself. After reviewing the fuse box diagram, I discovered a fuse installed in a slot where there should not have been one at all. The moment I removed it, the problem was completely resolved--the car shut off normally again. I'm not directly accusing the shop of placing the fuse there, but I know I didn't do it, and the issue only appeared after they worked on my vehicle. While I'm satisfied with the transmission repair itself, I am extremely dissatisfied with the unexplained issue that arose afterward and the $600 I spent without getting a solution. Because of this experience, I cannot recommend this shop.

    The ladies at aamco transmission were amazing, our truck needed a new transmission and we were able…read moreto use our warranty that we had purchased without any problems. The company made sure everything was top notch with our vehicle. The front desk women were the best and they are all so sweet including Laurie. If you need any transmission work this is the place to go. Thank you so much ladies your customer service couldn't be better!!! Terry U

    Chuck's Garage - autorepair - Updated September 2026

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