Working with All About Blinds was a great experience from start to finish. Debbie took the time to…read morehelp me to find beautiful shades within my budget, They just got installed and look great. Highly recommend!

We worked with Melissa on our project. She was great at explaining our options and helping us make…read morethe best decision for our needs. The installer, Bill was terrific. He took his time to make sure everything was perfect and to walk us through the Powerview app and remote controls. Our new motorized Silhouette shades look fantastic in our rooms. We did have one small issue related to app access to the shades when away from home. I made a frantic call to Melissa and she reassured me the problem would be fixed and it was by the next day. Great follow-up customer service! I highly recommend All About Blinds.

I had a great time buying from Lauren Granato at beyond shades... She is to the point and knew what…read moreshe was talking about.. I delt with three different people all were polite and knew what they were doing.. It went much better than I had thought.

Extremely disappointing customer service. We bought full set of shades that had malfunctioned …read more When we returned the shades for replacement (since there are under warranty), we were told we would get shades back within 2 weeks. It's been almost a month and after numerous calls and emails all we are told is that nothing can be done and they don't have any ETA. When asked how much longer, they said it could take the whole summer or the year. We made a significant investment on these shades and now may have to purchase new shades since we have a shade less main living room window for almost a month.

After calling no less than 5 places and getting nowhere- Garrett answered and actually helped me…read morewith my shade OVER THE PHONE. I was ready to schedule a service appt and he asked for photos. After reviewing them he called me back and assisted me and assured me I didn't need a service appt. When most companies would go out of their way to make money, he was so helpful and saved me money! I am so grateful- when I need new window treatments and if anyone I know asks for recs- this place is number one! Thank you!!

Great service and repair. Owner went went above and beyond and delivered a quality repair!read more

Miguel was great. He found that our charging cord was broken. He also gave us instructions re the…read moreflashing lights that we were unaware of. What a relief. Thanks Miguel

I recently needed new shades and valances for my remodeled duplex…read more I called 3 Day Blinds and Terry came to my home. I was slightly overwhelmed about what kind of shades and fabrics I should choose as there are so many different styles and fabrics. Terry was so great - she brought lots of samples and she was extremely knowledgeable about all of the options; she really knows her stuff! I'm extremely happy with the choices that I made and I highly recommend Terry and 3 Day Blinds!

I first went to the Shade Store in Oak Brook after buying a new townhouse in Naperville. There were…read moreseveral windows (including a very high window) I wanted shades put on. The townhome was only 8 years old but needed some major upgrades. I met Meg Bohdan right when I entered the store and she walked me through numerous different options one-by-one. Having spent several thousand dollars on appliance upgrades, painting the entire place, etc --- I decided to do different windows at different times. Meg was there every step of the way working with me, making suggestions and constantly following up with how things were going. There once was a SNAFU and she quickly helped me work through it. I cannot say enough positive things with my experience with the Shade Store but specifically with Meg Bohdan. I love how my windows look and actually am considering another upgrade. (By the way, it you are considering between roller and automated --- go with automated!! Thanks Meg!!! Craig Cooper

Update: the made one of the shades the wrong size. Their employee messed up. After emailing back…read moreand forth with the "designer" it is evident that nobody will take accountability for the mistake and offer a sincere apology. In fact, I (THE CUSTOMER) was told they were disappointed with MY tone. I'm disappointed nobody can offer me an apology and try to make me a priority. The technician who came today (who was very nice and helpful) told me just from looking at his work order that this job had been messed up from the beginning. Look elsewhere if you are planning on getting window treatments or if you expect somebody from this company to apologize and take accountability.

Never had my appointment. The day of I got a call saying the consultant had a doctors appointment…read morefor blood work. I no longer felt comfortable using them. Next time don't tell customers you have a doctor appointment during a pandemic.

We've used Budget Blinds for the last 10 years and have recommended them to numbers family members,…read morecolleagues, and friends, until now. We moved into a new house in June, 2014. We, once again, hired Budget Blinds to dress all the windows in the house. Like in the past, they came out, they gave us a consultation, and we wound up ordering $8,000K worth of window treatments. Since June, here is what's happened. 1. Two rooms of treatments were snagged and coming apart at the seams 2. Wrong color and size of cords were installed 3. Valances were measured incorrectly and needed to be reordered and installed 4. We were told that it would take 3-4 weeks for the entire houses treatments to come in and we didn't receive everything until late November and still waiting on resolution on damaged treatments 4. Our Main Living Room's treatments were installed in November and the installer and myself noticed small tears in the seams on all three windows. Pictures were taken by the installation person and sent to my sales person. She NEVER followed up or had anyone call us to acknowledge the problem or let us know what they were going to do to remedy the problem. Finally, it's almost March and received a voicemail and email from my sales person's assistant. Better late than never, I suppose. She called to let me know that they wanted to take down one of the window treatments in our front room that was torn and send it back to the manufacturer. In other words, remove a main treatment in a room where one full window would be bare and the others not. Also, they still wouldn't let me know what was going to be done. Would they fix the treatment? Not fix it? How long would a resolution take? Will we go another eight months without resolution? They also called to tell me that the wrong pull cords were in and ready to be installed. To be honest, I've moved past this a long time ago. The cords are the least of our problems. To wrap up my review, I received an email from my sales person letting me know that they expect payment in full on all treatments. I had paid in my invoice full other than the torn treatments in my front room, which I was waiting for them to resolve before I submitted payment. They blamed the manufacturer with the delay on all these issues and would not take any blame for this entire nightmare and just treated me like someone who doesn't pay their bills in their final email. All in all, over the last ten years, we've spent about $20,000 with Budget Blinds. I think they know that we pay our bills. I just don't pay for something that's damaged without resolution. I will never use this company again nor recommend them to anyone I know. Since this has happened, I've already heard from several people that they have ALSO had a horrible experience with this company. I wish I would have asked around a bit more before hiring them again. There are other companies out there that have better customer service and workmanship. I think it's worth spending a little bit more money to get better products and customer service.

They did a nice job with new window treatments for our home…read more We would use them again.

I've had Budget Blinds complete two projects for me now and I am absolutely thrilled with the…read moreresults. On the first job, I had an idea of what I was looking for and Matt helped me frame it up. The space to create and hang these sheers was tight and it took some unique work. Chris came to hang these and they look beautiful. It has changed the entire appearance and lighting of the master bedroom. The second project was to replace worn out shades in the guest room with string-less light blocking shades that open from top or bottom. Mission accomplished and I'm very happy with the results. I won't hesitate to call Cheryl and Matt for my next project as I work my way through my new place.