I really love coming to this store. Tyler was so great. He had so many great options and was very…read moreknowledgeable about products. The customer service at this location is top notch. I will be coming back to this location specifically for Tyler's opinion. He is really great.

Shop at any other floor and decor. The employees at this…read morelocation are incredibly lazy. Trey Taylor the manager didn't bother coming out to speak to us just said to go back to a different store. Really disappointing considering I've been shopping here for my renovation projects.

I was dreading the total gutting and remodeling of our Master Bath and Kitchen, but Rachel and her…read morecrew made it painless. Rachel coordinated the work so we had the shortest downtime and the work was on time and on budget. When one element didn't turn out as planned, Rachel came up with multiple options and we didn't miss a beat. My husband is in commercial real estate and works with a lot of contractors. Both of us would recommend Rachel anytime!

My contact went on a long vacation which I don't have a problem with but her backup would not…read morereturn my call or my contractor's calls. The tile was delivered broken after taking a month to get here so they had to order more. The grout I'm not sure was ever ordered but was not there with the tile and it was ordered at the same time.

***SAVE YOUR MONEY AND GO SOMEWHERE THAT APPRECIATES YOUR BUSINESS***…read more Don't be captivated by the tile selection in this store. Yes, they do have beautiful options, but once they get your money you will be forgotten about and receive ZERO customer service. I was working on a kitchen remodel and the designers helped me to find some accent tile as well as trim pieces to match the statement tile I purchased from Floor & Décor. THAT'S WHEN MY GOOD EXPERIENCE ENDS! My tile did not arrive in the window of time I was given. I wasn't even notified. I called in to check the delivery status and low and behold, my tile had been received, but no one had cared enough to notify me. While picking up my tile I discover the wrong trim pieces were received. (If you're thinking this is no big deal, please read more reviews and you will see that this is a common error TinT has been making for years, yet they have done nothing to prevent it from happening. Also found out the same thing happened to my neighbor.) After days of calling and emailing the Store Manager, I finally received an email back from her stating my tile is estimated to be received in 9 days. You would think that I was in good hands now that I am dealing with the Store Manager, but you would be wrong. 9 days came and went and still no word from TinT. After waiting an additional 5 days I asked for an update and AGAIN my tile was sitting there, but NO ONE cared enough to notify me. I brought my dissatisfaction with their service to my designers attention and her response was "If we had sku numbers and tracking then that would be great, but we don't". Really?!? They caused me to delay my tile installer 3 times due to their continued carelessness and this is their response? To say I am disappointed would be an understatement. This is a high end store where customers are paying premium prices, so to receive this low level of customer service blows my mind. I spent ¼ of the price at Floor & Décor and received 1000% better service. PLEASE take your hard earned money to a store that values their customers!!!

We spent A LOT of money with this company for a lot of countertops on our new build. Lots of…read moreproblems with the install that were originally jointly caused by Granite & Marble Solutions and our builder, and the owner did the right thing at that time. Subsequently with seeing even more install issues that are solely on Granite & Marble Solutions, they are completely unresponsive and keep kicking the can down the road. Very bad customer service. Pretty clear that they just hope I will go away. It's been very disappointing to have spent the money we did and have all the install issues which permanently impact the quality and look of the stone. I've waited a long time to post a review hoping they would come to the table.

The installation crew was fantastic. Very respectful of our home. Cheery. Great at communication…read more I would have given them five stars if only the communication with the salesperson was more engaged. I am very happy with my remnant selection for our bathrooms and plan to return to have our kitchen done.

Couldn't help replace large picture window. They only replace entire window with frame and glassread more

From the owner: Apex Glass Industries specializes in frameless glass shower installations, glass railings, custom…read moreglass partitions, and architectural glass systems for residential and commercial projects across Alpharetta, Atlanta, and surrounding Georgia communities. Our team designs and installs custom glass solutions including frameless showers, staircase glass railings, office glass walls, and wine cellar glass enclosures. Licensed, insured, BBB accredited, and NGA member.

Ben showed us several options for living room furniture. We found the perfect sofa and chair to…read morereplace the goose feather filled stuff we bought several years ago at Rooms To Go. The end tables we liked were ordered and about 10 days later it was all delivered. We also purchased a shed there a few years ago. It's quite a nice store with excellent customer service.

Love this place especially at Christmas! Customer service is incredible and the candles are…read morewonderful.

This review is long overdue, as we had our bathrooms complete about a year ago. Robert did all the…read morework himself and did a great job, was very accommodating to our busy schedules (a lot of the work had to be done on weekends), flexible with adjusting what we wanted done, and the price was the best out of all the quotes we received! He got us a great deal on the granite we wanted and the cabinets he installed are high quality. We were also able to borrow a couple samples from his store when we were figuring out the colors and his wife helped up decide on a couple of things. He is very thorough and detailed, taking his time with cutting the tiles, etc. Great family business. I would hire Robert again to complete more work once we have more projects in mind.

We stumbled across Kitchen and Bath Euro Design during a google search, and I'm so glad we did!!…read moreThough they operate by appointment, we were welcomed as walk-ins and she spent so much time going through everything with us in great detail and helping us find our style. We are still in the early stages of the process, but we had such a great experience during this first interaction that we couldn't wait to post a review. We will start here for all projects related to kitchen, bath, and flooring!