Extremely professional. We were from out of town and needed our rental house carpets cleaned…read morequickly. They were kind enough to come out on a Saturday afternoon when I only called them the day before. They did an emergency job for me, and the carpets came out looking brand new. I highly recommend them!

Our basement flooded after a prolonged power outage and this Proclean company was out to do…read morecleanup. They did a seriously hack job on our walls, cutting badly and marking them with permanent markers that I was told they would clean and did not; they stuffed our good furniture in a closet; they said they would pick up their equipment on Sat but didn't come until Monday, so we had to pay for the electrical usage out-of-pocket and they could bill the insurance for two extra days. Find another company, do your research before an emergency.

After taking him to court for his workmanship he has decided not to pay the judgement. I highly do…read morenot recommend Clifford Thomas, for any work. He does not stand by his work and does not take responsibility for his poor work.

Few days ago I paid $1,750 dollars to Clifford Thomas to do the handyman services on my rental…read moreproperty at Toledo, OH. Before Clifford Thomas, I had another handyman before him and an inspector had failed Housing Quality Standards required by Lucas Metropolitan Housing Authority. Clifford Thomas claims he knows inside and outside of the HQS requirements being enforced by the LMHA and I trusted him. Few days ago, I had been informed the work is now complete and brought in an inspector with LMHA and failed again. He claims to me that they don't make sense to him and is avoiding me. Based on recommendation from a source at LMHA to use the "company" that specializing in renovations and repairs meeting HQS standards. Clifford claims he knows about LMHA and has 40 years experience but he couldn't deliver his work, guarantees and with expectations to pass HQS inspection. He's not reliable, dishonest and he's refusing AT MY REQUEST to refund me the portion of the money I paid him. DO NOT RECOMMEND. Never ever!

In my 7 1/2 decades walking the earth these folks are #1 in the carpet cleaning business…read more Professional service @ an extreme reasonable price. 5 Stars!Went the extra mile to remove candle wax from carpet.

From the owner: Carpet, upholstery and ceramic tile cleaningread more

Stopped by the showroom, to find a piece of flooring, to match vinyl planks I had. The proprietors…read moretook time to match with flooring they had in stock, so I didn't need to order another whole box! Couldn't have had a better experience !

Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

I went online and scheduled an estimate. Their web site confirmed the appointment. They failed…read moreto show up and they failed to call. I went online and scheduled another appointment, thinking that maybe the Columbus holiday caused a snafu. They failed to call again and failed to show up again. So their reliability is zero. They could just say they were not interested.

Very poor oversight and management of teenagers and youngsters doing our drywall installation…read more Crew did mediocre to poor installation of ceiling and wall drywall. Had only one experienced person who did a good job; the others made a mess of the installation including around penetrations.

Wonderful family owned and operated company! They are always on time, happy to help, great to work…read morewith and have an amazing level of craftsmanship. Would recommend to everyone and anyone for any home renovation needs.

Our experience with this contractor was very disappointing. After the project, we found nearly an…read moreinch of dust in the bathroom cabinets and on the window screens. There was a heavy layer of dust throughout the attached bedroom. Personal items--including jewelry, books, the TV, and bedding, etc. --were all covered. No protective coverings were placed on the stairs to the third floor bathroom, and both the contractor and his crew consistently walked through our home with their boots on. We now need to hire a professional company to clean the vents. We also encountered several unexpected additional charges throughout the project. While the workmanship itself was acceptable (a B), the lack of cleanliness and care for our home was extremely concerning (a D-). At the completion of the job the contractor also left two buckets of watery grout in our garage for us to dispose of. This reflects our experience and is offered to help others make an informed decision."*