I waited a year to write a review because you guys know how new businesses can be very friendly and…read morehelpful when they first open. Central Ave has stayed the same. I need to say, Central Ave Pharmacy is the only place I go now. Wayne is informative , and doesn't talk to you like your an idiot when you discuss any problems. The man is extremely quick but down to earth. And you can't beat the delivery ! That is such a blessing ! NONE of his staff is rude . Honey, I'm home

Always helpful. Street parking usually abundant. Friendly staff. Also, they deliver your medsread more

My husband tried to make an appointment to get prescription sunglasses and the person who answered…read morethe phone was very rude and condescending. He decided not to use them and went with Empire Vision in East Greenbush who were very friendly and able to help him. Dr. Varney should consider hiring more conscientious and friendly office staff.

To the contrary to the last review, I have always found the staff in both of Dr. Varney's offices…read more(Chatham and Albany, NY) to be polite and helpful. I have been going to both offices for at least four years and never a problem ;)

I have nothing bad to say about Dr. Trufas. He is great, unlike some of his staff…read more However...There is at least one member (I don't remember her name) on the reception team who seems to like giving an attitude over the phone and tends to have a "whatever" tude toward some patients. I am not the kind who comes in as often as they should. I KNOW THAT. IMO, that shouldn't entitle you to give me an attitude when I call or come in, but it's been happening for years and will probably keep right on happening. It doesn't matter if you tell them to be nice, this particular one will keep right on acting the same way. I'm not out to get her, but it'd be nice to not get sarcasm or rudeness just because I don't come in when I should or can't make an appointment. Unfortunately she fits in with typical the "**** u" attitude from the younger ppl of the area. If my insurance was more widely accepted I'd go somewhere else just to avoid her.

My parents had super crappy dental insurance when I was a kid, and thusly, we could only go to…read morecrappy dentist. I developed a pretty intense fear of the dentist that resulted in my complete and utter dentist avoidance for a period of 5 years. When my molars started to give me pain, I knew I wasn't being smart. You can choose to not open your credit card bill, but you keep racking up fees. Cavities, like credit card charges, don't just evaporate because you ignore them. My friend Jen, who had been a dental hygienist for ten years, recommended Cristi Trufas-Freinberg to me. With some trepidation, I scheduled an appointment. I was right, my teeth were a mess. I had 16 cavities, which might has well been a million. Here's the part where I should freak out, but here's why I didn't: - Professional, courteous, and knowledgeable front desk staff. Same lady. Every time. Know what she's doing. - Interesting and gentle hygienists who are really good not just at cleaning, but also serve as "tooth coach," coaxing you into better dental habits. - Cristi just has a mild mannered, sweet way about him. He's soft spoken and kind. Where'd you'd expect heaping mounds of judgement (16 CAVITIES, FOR THE LOVE OF GOD!), you just get patience and sensitivity. He really listens to you, and when you tell him you are afraid of the dentist, he reassures you. When he could feel my heart thumping out of my chest, he stopped to ask if I was ok. He told me if I experienced any pain, to raise my left hand, and he would stop. I did, and he actually stopped. When I told him I could feel the drilling, he ordered up more novocain immediately and waited for it to take effect before proceeding. I once had a dentist refuse to give me novocain, telling me it was all in my imagination, that my cavity was shallow, and that I needed to calm down. The way he treated me renewed my faith in dentists. - The drill and fill room is on an enclosed sun porch that faces the woods. It's warm, bright, and comforting. I actually look forward to going there. You shouldn't go there, but if you have to, it will be nice. Bottom line: if you're terrified of the dentist, this is the place for you.

Although one of the front desk ladies was a little curt, the x-ray tech and the dentist, Dr. Sohi,…read morewere wonderful. I went in and the dentist actually advised against an expensive procedure I had been worrying about! She was very considerate and offered several options, and said the choice didn't have to be made immediately, which I appreciated.

The dentist and the two girls that work the front are amazing! THE MAN WHO WORKS THE FRONT IS…read moreEXTREMELY UNPROFESSIONAL AND RUDE. You can absolutely tell you are not a priority! If it takes too long help hes over it. He will give you some bullshit response to shut you up. You can tell he doesn't care to work to the point where i'm ready to go elsewhere, rather than deal with him, he also pushed my dentist appointment out just because he can, when I became frustrated that he told me. My insurance had been terminated. Mind You I knew it wasn't. I had accidentally gave him my medical insurance that he insisted he called. If he truly called he would know, it wasn't canceled!!!! It was a medical card!!!! instead of trying to convince me that it was terminated And I needed to figure it out. If this was one time I understand everybody has a bad day. This has now been on multiple occasions.And you can just hear his voice dripping with the sarcasm.I'm not about it.One bad apple will take down the whole bunch! I think he should probably find a new job probably Not in customer service.If he can't handle doing what he needs to do.

First visit with BTFD and I was blown away by how nice the office was being that it was in the…read moresmall shopping center. The initial warm welcome I received was nice and appreciated, also noticed that everyone was smiling. As a tech enthusiast, I was handed an iPad to complete my check in paperwork so I appreciated the used of technology which made it more seamless. I mean who uses pen and paper anymore? I'm not much of a stickler for time as I was greeted shortly after my appointment time but when I was greeted by my initial tech, forgive me I forgot her name I forgot all about it. She was very nice and provided clear explanations of we were doing and next steps which was nice to be apart of process. THEN I was introduced to my Dental Hygenist Amanda who is a . Who thought getting my teeth clean could be so fun, she was very personable, made me feel relaxed and we had a great conversation. Also had a tv on the ceiling, what??!! Never seen that but it was definitely a bonus! I discussed my exam with the Dr. Huang was also very nice, made me feel comfortable and welcome. Overall based on my first visit I would highly recommend this practice. Kudos to your practice and your team for the outstanding customer service , you could tell you all enjoy what you do. Thank you, see you on my next visit!

Painless dentistry with compassionate personal care. Dr. Henry and his staff are pleasant and fun…read moreto converse with, we highly recommend this office. The conservative approach to necessary dental work, all procedures are fully explained and agreed upon before proceeding. Thank you BTFD, the area is fortunate to have you, Dr. Henry and your wife, Dr. Faye, also a dentist, to give us the best experience.

Easy to access in town. Plenty of parking Friendly staff and great selection of glasses and…read moresunglasses. Needed a fun pair for the holiday weekend. Get it all done. Eyes checked/annual exam and if needed glasses to fit your prescription and your personality.

Super pleasant staff & the doctors are highly experienced!! They do a great job explaining…read moreeverything so you always understand what's going on- always a great visit, & I will never go anywhere else!

Quality care, wonderful office staff. Dr Hansen is a wonderful doctor. Excellent if an emergency…read moreappointment is needed.

No response from phone call message or email requesting an appointment! Don't seem to be really…read moreinterested in new clients.

If you think getting braces early saves money think again. My son is getting them again at 14 yo…read moreafter a full round of braces from Yarmosky. Spent $5000 before with Yarmosky and now spending $5000+ again elsewhere . If you like Steve leering and hitting on your wife this is the place for you. No sympathy for child's pain and misleading information on recovery and surgery. If you need assistance for poking wires in the cheek they will gladly address that after the weekend or when available. I had to buy a kit for trimming wires due to the Friday appointments that left my child in pain for the weekend. Go elsewhere!

This is such a great place for pediatric care! Their myobrace operation helps so much with smiles…read morethe workers are very understanding. If you are trying to find a dentistry in Pittsfield, this is a great option!