This is a review for the 491 Bergen St location of Storage Post. First off the building is…read morebeautiful and 2nd, Manny is amazing! I am currently moving out of the Uhaul on 4th Avenue/6th Street and wished I knew about this place before I spent thousands of dollars there. This space is close to everything, clean and affordable. Manny is a goldmine, I hope this company treats him well!

Went in today and it's usually a hand time, but today Jawad made it an exhausting terrible…read moreexperience!!! I spoke with a supervisor on Saturday. We made a plan. This guy telling me things that are certainly incorrect and he is very rude. Not to mention it took him 20+ minutes to open the door with another customer also waiting outside.... HORRIBLE

I've used Access a few times. Katherine at the front desk was very accommodating. She took the time…read moreto show us a bunch of units until we found the one that met our needs. Excellent customer service. Using the free truck to pick up our furniture was excellent. Very easy process. $1 first months rent is nice too.

Super friendly and professional staff! Clean and well maintained facility. Reasonably priced.read more

What a pleasant experience working with Adriana (I hope that's her name). She is not only…read morepersonable but also efficient, thoughtful, and offers effective suggestions to make the moving/storage experience easier. In addition, she manages to maintain the cleanlness of the facility. While still giving the customer great service. This was my 3rd unit I rented, and I would recommend it unreservedly. 5 STARS

We needed a rental unit last minute and Robin was so helpful explaining our options clearly and…read moregetting us set up with a unit that met our needs!

Expected NYC customer service. Fair prices, clean bathrooms! I can't remember any staff members'…read morename but they're all professional and have a good time working.

I've stored at this facility for approximately 6 years and have had a few run ins with staff and…read moremanagement. Their manager Richard is extremely and condescending and disgustingly rude. And despite this COVID lockdown he did not fail to be completely disappointing , as per the norm, and literally laughed at my situation while comparing himself to God. I hope to resolve present storage issues soon and remove my belongings...

Super easy and helpful to book even on short notice…read more I worked with Zura, Zura, Vako and Nika - they were so kind and positive and helpful! I was very nervous to pack up and move after living in my apartment for several years and they were immensely helpful! They got the job done from packing to loading to even helping me take out some trash after my cleaner last minute cancelled. They truly saved the day. My bf and I are moving again in August and UrBin will 100% be the team I call to help with my move!

Always great service and smooth process. Been using them for multiple moves and highly recommend.read more

Best storage in NYC! It's a family business, so the attitude…read moreis very different from all the big chains. They all are so nice, the office is always helpful and available to assist, the access is easy and the prices are great! They helped me manage a very stressful move. Highly recommend!

Friendly, supportive, and professional. What you want from any business. Was difficult moving from…read moreour apartment after 15 years. (Incredible how much you accumulate!) Burnest, Miguel, and Tuli made finding a place to put our stuff extremely easy. Love the welcoming environment of the office (free cookies and coffee!) and the helpfulness of the staff. The units are clean and they have all the carts and gear to make getting your stuff from car to unit pretty easy. Highly recommend!

The price increases every 9 months is was bit much. My unit went from $360 to $540 in less than…read more1.5 years. I had to move out.

Jer'myah was great! Very friendly and professional service! So grateful for their helpread more

I stored my belongings in a ground floor unit at Storage Post for years. The ground floor flooded…read moreduring hurricane Ida on Sept 1, 2021. Most of my belongings were saturated and ruined and I had to throw them out. Storage Post offered no compensation and even insisted on full payment of rent due til I gave up the unit at the end of the billing period in mid Sept. I was told by a mover that the building also flooded during Sandy. I would not recommend this facility, even on the higher floor, as i assume mold is present throughout the building due to the ground floor damage.

Wow! I've never seen a storage place that is so neat, organized, and clean as storage post in…read moreJersey City. Valerie at the front desk was super helpful and professional. I couldn't imagine a better experience for something as vital but maybe lesser used as Storage. When you need it, you really need it! So it's such an amazing experience when you walk into a super reliable and trustworthy place.

Don't feel like my stuff will be safe, especially when there's access to the storage from people…read moreclimbing the gates or jumping down from the bridge. They're always new graffiti on the walls and police around the area picking up the homeless people that keep throwing bottles on the floor really don't recommend this place at all worst service. cars are always driving in after 12 midnight with there high beams on

From the owner: At Elephant Storage NYC, we specialize in secure, modern, and hassle-free storage solutions in the…read moreheart of Williamsburg, Brooklyn. Whether you’re moving, decluttering, or just need extra space, we offer flexible, month-to-month leases to fit your lifestyle—no long-term commitment required. What makes us unique? We're not your typical storage facility. We offer keyless entry for seamless access, 24/7 online booking, and a gated, camera-monitored property for peace of mind. Our clean, well-lit units come in various sizes, ideal for individuals, families, and small businesses alike. We know NYC life moves fast, so we’ve made storage simple, secure, and affordable—without the stress. Just book online, move in, and relax knowing your items are safe. Need help choosing a unit or have a question? Our friendly team is just a call usat (212) 353-0000.

I think this place is close to where I live and I've had a space for a while. I recently had a…read morefire at my apartment and the person helping me made sure I got what I needed. They kept the doors open for my transfer from one unit to another and opened the gate each and every time I needed it. The place is clean and easy to get to. They all you a few days before payment is due so you don't pay fees either. Price is a bit high but I think storage is expensive. I think is is a cool spot if you need a place to drop off some stuff. It's like having an extra closet.

NEVER do business with this evil, parasitic company!!!!…read more Recently, after paying for a storage locker for 12 years, which cost me some $25,000, I finally cleaned out my storage locker at this facility. At the last minute, to have their employee Abi tell me that her colleague was incorrect in telling me the date of a late fee, and that I was going to have to pay $25 anyway notwithstanding my reliance on her colleague's advice, and then to have their totally unsatisfactory staff Inari unilaterally change their longstanding grace period policy and charge me some $50 to access my unit, even though I was within the 10 day grace period, is unconscionable and outrageous. NEVER DO BUSINESS WITH THE, THEY ARE EVIL!!! John Otrompke