Nice to be able to book online and make changes to appointment if needed…read more Needed kitchen plumbing service done. They arrived five minutes early and knocked on the door at the exact promised time Excellent value for the fantastic service They identified an additional issue that I did not notice and took care of it quickly. Definitely will recommend and call them again for future services

They are so knowledgeable and highly skilled. Also patient in explaining what they will do…read more Excellent service! Highly recommened.

I appreciate their honesty…read more We had two other companies evaluate our air conditioner. There were three possible issues: a bad capacitor, a bad motor, or the need for a completely new unit. We suspected it might be the capacitor, but the first technician pushed for a new motor. The second technician didn't mention the capacitor or the motor and instead recommended replacing the entire unit for $9,000. Aquaduct diagnosed the problem as a faulty capacitor and replaced it. If we truly needed a new air conditioner, that would have been fine. Our current unit is 15 years old, and we understand that it might have been time. But what we wanted was an honest assessment, and that's exactly what Aquaduct provided. I highly recommend Aquaduct!

We had an extremely poor experience with Aquaduct Plumbing after they installed our water heater…read more The installation was not done correctly (dielectric union, flue and drain pan) and corrosion developed at the dielectric union within a few years. This issue was pointed out to their technician during a service visit, & we followed up by email with photos clearly showing the corrosion. They claimed it was not their fault and since it is outside the labor warranty they wouldn't take care of it. When the issue recently worsened and we asked them to stand behind their installation, they pointed to an expired labor warranty and then stopped responding to our emails entirely. A water heater installation should last far longer than this without corrosion at the fittings, and a reputable plumbing company should take responsibility when a clear installation issue is identified, regardless of elapsed time. Unfortunately that was not our experience with Aquaduct Plumbing. Now I have a 4 year old water heater that will likely need fully replaced because of this piece that is almost fully corroded. DO NOT RECOMMEND!

After doing some updating with all new flooring and painting throughout, we contacted Nick for…read morecleaning our ducts. Nick explained the process to us, was very thorough, respectful of what we had done, and we were very pleased. We like to support our local businesses. Definitely would recommend Nick.

Devin was AWESOME! I had new lights installed in my kitchen, hallway and bathroom. I was worried…read moreabout the bathroom as I needed one long track light replaced with 2 shorter ones and wasn't sure it was possible - well, it was possible to Devin! They look awesome, he kept me updated as the process was progressing, showed me intricacies of each light fixture - one, for sure, I NEVER would have known with a "do higgy" to remove and replace the lights was needed to complete, came with lights but I wouldn't have thought about it! I highly recommend! HIGHLY!!!

Great communication. A very fair quote. Very helpful, reliable, and friendly. I'd definitely…read morerecommend them for other services.

Ken and his team did a great job on our new construction. Was very professional and responsive to…read moreall of our questions and needs. The follow up after the project was outstanding on some issues that were caused by us alone. I would highly recommend! Thank you Ken!

Arrived on time to change an old rusted main water valve. Didn't complain or up charge when he had…read moreto move the washer and dryer to get to the cramp space. I asked him on the spot if he would also change a bathroom sink fixture and valves and he agreed. Cleaned up after his work. Fair prices. Highly recommended!

I regret not listening to all of their horrible reviews, and I promise you will too if you hire…read morethem. I scheduled an appointment for 8am on Monday, by 10am I was panicking because we had a main line sewer clog and had not received any communication. I texted, I called (never went to voicemail except one time days later, every other time it appears someone answered the phone while on mute so I'd just hang up). It wasn't until my husband started calling that he finally got an answer and was told they'd be here at noon. That time again came and went, but they did finally show up at 1pm. The two guys that came out resolved the issue, but said their "card reader was down and could only accept cash". Since this repair is going through my home warranty, I need the invoice for reimbursement and have been told since Monday that Bob (the owner) would send it. Monday night he said, nothing. Tuesday night he said, nothing. Wednesday morning he said he was working on it "right now", nothing. Wednesday evening he said he was working on it "right now", you guessed it - nothing. At this point I don't think it's ever going to happen, likely because this isn't a real company. They're not BBB accredited, cannot communicate over several days, and overall has been a nightmare to work with. I'm kicking myself for cancelling with another plumber that quoted me the same price, so don't be like me - call this guy instead (2247046220) Drainmaster Sewer & Plumbing LLC! Same price, way more professional, and has the reviews to back it up. Additionally, it really rubbed me the wrong way that he would not answer me but would respond when my husband contacted him (on several occasions). Despite me being the one to schedule and pay, it seems Bob does not want to work with women. Run, don't walk, away from this poor excuse of a "business". Bob has no idea how to run a reputable company.

i came home to two leaking faucets (which i had admittedly been ignoring) and decided this was…read morebeyond my scope. i sent a message and Robert immediately called back and asked me to send a video and diagnosed the issue. He was doing a job pretty far away when I called, and still promised to come out as soon as he was done. He communicated well about his arrival time and was genuinely friendly and efficient in his work. (Also shout out to his partner Chris who was equally friendly and efficient!) They had some install issues with the second faucet and stayed until it was completely done and functioning well, past 8pm on a Friday. The price was a touch higher than what I expected BUT I did not ask for an estimate and they did have to do some extra work they didn't anticipate, so I was happy to pay. I'm actually fairly certain they fixed my running toilet and I didn't even ask them to do that. I highly recommend this service.

Albert from AW Adam's installs replaced my water heater after getting several quotes from other…read morevendors we decided to go with his company as his prices were very competitive and he would be available to complete the job next day. When he arrived to my house he noticed the tank I wanted was going to be too big for the space, so he provided me different options to fit my space and budget. He came out promptly the next day to do the install. His work was clean, he was professional and explained the warranty for my new tank. I was very impressed and pleased and I'm looking forward to calling him should any other plumbing needs arise.

We had a water heater emergency Saturday evening and reached out to Albert at AW Adams Installs…read morethrough Yelp. He responded quickly and came out early Sunday morning - we honestly didn't expect that kind of response time on a weekend without paying emergency rates. Albert texted to confirm the appointment that morning and arrived right at the start of the time window he'd given us. He assessed the situation, confirmed the unit needed replacement rather than repair, and gave us an exact price upfront before starting any work. He even honored a 20% off promotion he had running on Facebook without us needing to ask about it. The work itself was thorough - all new connectors and valves - and everything looks solid. But what really impressed us were the details that show he cares about doing things right. He cleaned up completely when he finished, and before removing the old water heater, he wrapped the bottom in plastic so water wouldn't leak on our stairs or through the house. Our previous installer years ago didn't think to do that, and we spent time cleaning up the mess they left behind. Those kinds of considerate touches made us feel confident about the quality of Albert's work. As a local small business, AW Adams Installs is exactly the kind of company we like to support when we can. Albert was friendly and professional throughout, and we wouldn't hesitate to recommend him if you're dealing with water heater issues.

So James just removed an old "lantern" light fixture from my very high ceilings in the foyer of my…read morenew place and replaced it with a new chandelier I bought. Very nice job again...and really reasonable price.

James installed a new a/c unit in my South Holland home while I was out of town. He kept me…read moreinformed during the process, and sent pictures after finishing the job. He is punctual, professional and reasonably priced. I highly recommend his services.