I've been with these people for over 4 years I've kept my car there and the place is well…read moremaintained and taken care of he has grown he runs a good business and their top-notch people and if you have any problems all you have to do is talk to these people and they will work with you there's been a couple times I've got way behind on my payments any owner has worked with me and he never raised my rates I would not suggest any other place but these people their family owned and they're great people so if you're going to do any storage give him a chance you won't go wrong and I want to thank them personally I appreciate you all there I thank you so much for the things that you've done for me and help me out thank you again Robert Summers

I'm *very* impressed! This was the 2nd facility I've used for short term storage recently. The…read morefirst place was a horrid experience, rude employees, they offered very short access hours, and these were just the beginning of the nightmare I would be subjected to - in the end, my indoor climate control unit was ravaged by water damage and it was nearly a total loss. When I stumbled upon 24 hour self storage, I had doubts and didn't trust that anywhere I went, nowhere could be this good to be true. Right?? Boy was I wrong!!! Not only was the cost about half of what I'd paid in the past, but I had a larger unit. I definitely took note that the grounds and units were exceptionally clean, as well as quiet! The staff was incredibly kind, attentive and helpful. When it was time to move my belongings out, and to our new home, it was almost bittersweet! Should I ever need another storage facility in the future, I know where I'll go..without a doubt!! Thanks!!!

Of all the storage places I've used over the years, The Storage Project on Cooper Chapel Road was…read moreby far the best! They have amazing customer service and are incredibly friendly and helpful. The place is very clean. Their prices are low. If you're looking for a place to store your stuff- they are the best.

Great Assistant Manager. Awesome customer service…read more Super skilled. You won't regret it !!!! Also ...free water and red pens!!!!! Just saying.....

Great to work with. We store our boat and RV on site when they are not in use. The owners are super…read moreflexible and willing to help with anything. Absolutely love that they winterize on site too, super convenient.

Great service. Good price. I stored my pontoon boat in their building. They had their guy do…read morewinterization while I had it stored there

CitySpace on Main Self Storage is a good place to get a storage unit. I've never personally had a…read moreunit here, but I helped a friend with theirs for several hours, and I thought CitySpace was great while I was there. It's a huge space (as most self storage locations are), but I found it easy to navigate. It's gated, and locked from within, so it seemed very secure. I helped my friend clean out her storage unit, organize everything, and dispose of many unwanted items. We had no issues pulling everything out of the unit, as the hallways are quite large. I really like that aspect of this location, because many other storage spaces I've been in have much more narrow hallway spaces, making it more difficult to move items in or out. I have also had experience with storage units where the doors are accessed from outside, so I like that in this location you have to enter through a gate, and then go into the building to access your unit. If you're looking to get a storage unit, I think CitySpace on Main Self Storage is a fine place to do it.

I've had a few storage units over the years for a variety of reasons, and I can say that CitySpace…read moreon Main is one of the nicest facilities I've seen. The storage units are inside and climate-controlled, which will be particularly nice when I have to get into my unit and move some stuff around in the winter and summer months. You can also pull your car into the facility to load and unload it -- again avoiding the high heat, cold, sleet, snow, rain, zombie apocalypse, what have you. The whole place is very clean, and the lady at the front desk has been nice and helpful. CitySpace is downtown and close to my home. Plus you can pay online. And I just learned that CitySpace also serves as a K-9 training center for the Louisville Police. Crazy stuff. The rental prices seem comparable, skewing a little high -- but again you get a lot of amenities for you and your stuff. The one thing I don't like is that I can't access my unit 24/7, but, then again, if I need into my unit at 3 a.m. something is likely very wrong ... or I've just procrastinated in some way.

i was gonna use this storage by it being my first time and all but after i had read that one lady…read morereview i will take my business elsewhere because if they can do that to her they will do that to me and i live in old louisville i will have this on facebook......

I had a HORRIBLE experience here. I walked in the store May 31 to give notice with the Manager and…read morereserve the free truck. I was to move out on the 9th. He explained to me that it was a 4 hour block for the truck unless I wanted to extend to a whole day in which case would be $22 dollars, he then quoted my price for the month of June and notated it in the system. I told him I would need to check with the time frame and asked if I could come back the next day to confirm the time frame and he said I could call. The next couple of days I called each day but I waited over 5 minutes for anyone to answer and eventually hung up. Finally I got a lady at the answering service to answer who said she would relay my message to the store who would give me a call, but no one did. I walked in on the 5th because I didn't want to be late. The store manager was there again and confirmed my move out date and the time frame in which I would move with the truck. He corrected my amount owed for the month and I paid it with him in the store. The next day I received a delinquent email- I replied to it explaining that I paid my balance with the actual manager. The manager responded confirming that my account was in good standing and confirmed my truck rental. On the day that I am to move out, I can't get through the gate. I then speak with Mike who was EXTREMLY rude. Instead of listening to me and looking at the email conversation that I had with HIS manager, he accused me of not paying my rent, and not even reserving the truck, EVEN THOUGH I let him read the email his manager sent me. He kept saying he didn't know who I talked to and proceeded to tell me that there's nothing he can do about my code not working. He then asked me how I would be paying the $100 deposit to rent the truck and I told him I didn't bring $100 to give him and No one told me abt a security deposit. He was so rude that he responded and said I would still have to pay it and couldn't do anything about what I was told .... my brother and father came in because they heard me getting angry with this man- AND this man was raising his voice at me... AS IF HE WAS IN THE RIGHT!!! Once they walked in HE STARTED CHANGING HIS RESPONSES... but I guess he didn't realize they had heard the ENTIRE conversation. I had to call EVERY TIME I needed to get IN AND OUT of the gate PLUS IN and OUT of the building while I was moving out that day but even before that, They had my unit yellow tagged and instead of him walkin with me to fix my lock, we had to run back to the office to get him (we were in a 4 hour time frame with the truck to move out). HIGHLY INCONVENIENT Rude, NO customer service and extremly inconvenient! I WOULD NEVER RECOMMEND THIS PLACE- good luck!