This place awesome. In addition to shipping they do appliance repairs. Service is top notch. Could…read morenot find a replacement - so took my builtin microwave in for repair. Very reasonable and a lot less expensive than replacing. Will definitely be going back. Next up is my dyson vacuum.

From the owner: All your moving needs: Boxes, Bubble Wrap, Peanuts, Newsprint, Movers wrap, Packing foam,…read moreFurniture Blankets, Stretch Film, corrugated boxes, Mirror, TV boxes, packing tape, Mattress covers in various sizes, We do Curbside Service Service, give us a call to order we will bring it out to your car, 502-895-2039.

Great service. Lady at counter offered me a alternate drop off location and a $100 savings if I…read moretook it there. It was the same distance from my house as the location I was going to use so why not. They were very friendly and the guy in the parking lot who hooked up the trailer was a nice man as well. Very welcoming environment and will use again if needed.

There only ones who have cargo vans available so have to use them .very rude unpleasant people they…read morelack customer service skills .was here from Florida handling my mother in law estate with my wife . Was working with a main GM over them .. Who knew all the details and everything going on? It was duly noted, my wife already upset from her unexpected passing of her mother. She gets a phone call that the cops have been called for theft of a truck which we had paid on and the g. M knew we were paying the full amount in a few days after the state was settled. They called her work, leaving voicemails for theft. She lost her job Still hasn't got her job back to this day over this and they have nothing to say they're inconsiderate, and they all need to be fired when complained to the g. M he took care of everything on the truck. Rental part couldn't do anything for my wife's job. And everyone still works there even though they need to be fired.

This man took my money and didn't deliver. Blocked me on FB, cell number, and everything. Said he'd…read morerefund my money but nope nothing.

From the owner: Thanks for reaching out to Kentucky's top-rated moving company! With over 36 years of experience…read moremoving families across the state and globally, we know what it takes to get your belongings safely to their destination. Our rates start at $69/hour Give us a call at 502-408-8648 or visit Southernmoversllc.com to experience the best moving service in Kentucky!

Saw about 5 of them at my workplace. They called me fat, faggot, made fun of me. Lied about their…read moreorder. Called me slow and stupid and kept calling me a fagot.

I very seldom take the time to sit down and write a review. However, When I have a great experience…read moreor a really bad or costly experience, I feel obligated to let other consumers know about it. We had sold our 6000 SF home and purchased another home in an attempt to downsize. The smaller home was slated for an extensive remodel; therefore, we would need to store all of our worldly possessions. Being from Nashville, I interviewed several moving companies. I discussed in detail all important concerns while I conducted a walk thru so the potential movers could see the items of concern. We have traveled all over the world collecting "one of a kind" furnishings, art and collectibles ie antique silver service items, rare silver flatware, ext. We also have moved house many times in the past. We have worked with some very impressive moving companies which maintain extremely high standards and reputations in the industry. So, I certainly understand the huge degree of time and money that is involved when orchestrating the preparation, transporting and storage with this kind of inventory. Unfortunately, The problems began to occur when Arrow Moving and Company did not grasp this same insight or philosophy. Because, we still have a home in Nashville, we frequently would not be present when Arrow Moving (Henry, Owner) would be packing our house up for the move. Consequently, we weren't aware of how disorganized and ill prepared they were until we were quickly approaching our deadline. Therefore, items were hastily wrapped or not wrapped at all. Things were broken and lost. As time passed, my designer and I had to visit the warehouse to start retrieving some of our furnishing. When we arrived unexpectedly, We were stunned by the condition of the the contents. First, our furnishing were to be store in "climate control" conditions (listed in the contract). They were not. It was close to 90 degrees with 80 percent humidity inside the building. My life's collection of furnishings and keepsakes were stacked/piled up helter- skelter with very little regard for the items well being. Furthermore, my things were mixed in with the other clients belongings and vice versa. Boxes stacked on very expensive tables and chests. Just to be perfectly clear, these guys are not a "discount" service company. Quite the opposite. When all was said and done, this decision costs us upward toward $20,000. The proverbial "icing on the cake" was a very large box containing my 30 years of antique silver collection disappeared without a trace. I discussed this with Henry repeatedly. He assured me it would surface and we should all keep looking before jumping to conclusions. After, several months of this type dialogue, it was apparent, the silver was gone. At which point, Henry informed me my "insurance coverage period" was no longer in effect. Long story with maybe too many words. However, if these details ring true enough to keep one person from making this very very bad and costly decision.... Then, it's been worth the time and energy! Thank you, Gina Brunetti

Pack Mule Moving was truly one of the best moving experiences I have ever had, and I have moved…read moremany times. Brandon (the owner) was exceptionally communicative and helpful, and he answered every single time that we called. Brandon came to our apartment and did an assessment of what was needed for our move. The day of the move, the team of four (Jeremiah, Andrew, Dustin, and Alain) arrived on time and got straight to work. They were very punctual, respectful, careful, hard-working, communicative, polite, and they were all around a great moving team. The team knew how to work together effectively. I could tell this team was well-trained and each person had a specific role that made the day run smoothly, which was beneficial as we had a TON of stuff and were moving from a third-floor apartment. The team took a very short lunch break, but they were there to work and never lollygagged. Jeremiah and Andrew from the original team drove the 9 hours and moved everything into my new place. They were again timely and very communicative about their arrival. In addition to their care for my personal belongings, they took the time to ensure the furniture was placed exactly where I wanted and even let me try a few different configurations in the bedroom. They were GREAT guys and I enjoyed having conversations with them throughout the move process. They were very personable and while the whole team was fantastic, they were clearly the team leaders. One of Pack Mule Movers biggest strengths include their disassembly and reassembly of furniture items. I am VERY type A person and have never trusted movers to take apart furniture, then store/transport tiny screws, and put furniture items back together. I quickly realized Jeremiah's system was very organized. He knew exactly where everything was whenever it came to reassembly at the new location. It was amazingly STRESS FREE on my end. There are three miniscule inconveniences that I faced throughout the move. The biggest downside was to avoid an additional fee, payment was limited to apps (Zelle, Cashapp, and Venmo). This made it harder for me to navigate; however, Brandon was very understanding with the issues I had making the deposit. The second challenge was how fast the moving team departed to get to my new place. Traveling 9 hours by myself was difficult in the time they proposed; however, they were very flexible, and we worked out an alternate timeline that allowed me to get some sleep. The final small unfortunate issue was the front glass pane on my curio was cracked during transit; however, Brandon offered a very fair refund for me to have the glass repaired. All of my other belongings arrived in great condition. All in all, I have dealt with many terrible movers, but that was not my experience with Pack Mule Moving and I would absolutely use them again. They may be more expensive than other movers in the area, but they are absolutely worth the extra cost.

They helped me move last month and did an excellent job. There were 3 stops for the truck to make,…read moreand there was no furniture or boxes lost or items broken during the entire process. They actually finished sooner than the estimate which allowed me to pay even less than I was quoted. Highly recommend.

They live up to the name. This is a very secure location. Manager lives on site. I will tell my…read morefriends about this location. The manager is very friendly and helpful.

From the owner: SecurCare Self Storage offers convenient and affordable self storage units in Louisville. Whether…read moreyou're looking for easily accessible drive-up storage units, indoor climate controlled units, or an outdoor uncovered parking space, you'll find a home with us. Our facility features gated access with extended hours, well-lit grounds, and wide aisles for convenient truck access. Store with SecurCare Self Storage and see why our units are ideal to suit your storage needs. Visit us at 8409 New La Grange Rd today to rent your space. SecurCare Self Storage is an NSA Storage brand and facility.

I called Two Men and a Truck to help me with my move because the ratings I saw on various websites…read morewere better than most. I could not be more pleased with my experience. I was quite stressed about my move because it was the first time that I, at 70 years old, had to manage a household move on my own, having lost my husband nearly a year ago. I had worked at packing until nearly midnight the night before the scheduled move and was not at all confident it would go well. Within minutes of the extremely professional team showing up, my stress level was in check and going down. I have experienced many corporate moves over my career, but none had workers more committed and invested in the success of the move. This team was phenomenal. I highly recommend Two Men and a Truck for your moves in the Louisville, KY area.

I would **never** use Two Men and a Truck again, and I strongly encourage others to be cautious…read more When the movers arrived, one of the first things they pointed out was that I had purchased the additional valuation/protection coverage. They told me they could save me money by removing it, so I signed the paperwork to take it off. Looking back, I deeply regret that decision. During the move, my son's **brand-new, never-worn $200 Air Jordan sneakers**, which were not packed in a box, disappeared. Because our belongings were placed in temporary storage after the move, I didn't realize they were missing until about one to two weeks later. Since this happened in **April 2026**, I have been trying to get this matter resolved. I have repeatedly attempted to contact the local manager, but my calls have never been returned. The lack of communication and customer service has been extremely disappointing. To make matters worse, my credit card company has required me to jump through countless hoops. I filed a police report, provided the purchase receipt showing the shoes were bought in April, and now I've been asked to write an additional statement that repeats the same information already included in the police report. Meanwhile, I have not seen any indication that my credit card company has contacted Two Men and a Truck about my dispute. Based on my experience, I question why customers are encouraged to remove the additional protection coverage before a move. It left me feeling unprotected when my property went missing. This experience has been frustrating from start to finish. I have lost trust in this company and will never use its services again. **Beware and carefully consider whether to keep any protection coverage you purchase.**

What great guys! Polite efficient attentive prompt. Moved 2 pods for me. Would definitely…read morerecommend.

The fellas were good to work with. Despite some initial communication misunderstandings on my…read moreend, these gentlemen were accomodating and courteous. They were helpful at getting our additional vehicles and trailers loaded and handled our challenging household move with a good attitude and respectfully.

first off, when quoted on the phone they said it'd likely take about two hours for a move of our…read moresize. it ended up taking EIGHT hours.. for a two bed apartment. That's with us throwing boxes and items in four loads worth of cars to save time. the price I expected to pay at the time of booking ended being only a quarter of the cost I paid. and then they encouraged us to tip them on top of it. They came late meaning we didnt get a good start to the move until after noon. they came with two guys but one guy did pretty much all the work. they knocked chunks out of the wall of the old place that I know is going to come out of my security deposit. they shrink wrapped and blanketed every thing whether it was needed or not and charged for how much they used. I'm talking a few extra hundred dollars worth of supplies that the quote had said would be included. over all I expected to pay maybe $600 and then ended up paying 1500+ since it took them the entire day to make the move

Stole my TV and stereo speakers. I moved my stuff into storage for a few months and didn't realize…read moreit until I moved my stuff out leaving no recourse with company management. These guys were slick. I made sure to verify the truck was empty after they unloaded and it was. They must have put the stuff in the cab or something.