This facility had storage units available for our vehicle. Great location and Kim was very helpful…read moreto work with.

Finally moved out and will never do business with this poorly operated company. My initial price…read morefor a 10x20 was about $197. By the time I finally got fed up, because I wasn't going to continue with this price gouging every 6months, I was paying $431 for the same 10x20 that they were advertising for under $200 again, but couldn't honor me the same rate for a long term tenant. Worse predatory company ever. The pricing practice should be illegal. Then they had the audacity to ask if there's anything they could do to keep my business, after I had already moved out! I asked for a price adjustment to a reasonable rate a few times. Public Storage is a circus and no matter how poorly operated a competitor may be, I'm confident they're still a much better offer. The WiFi for gate and door entrance is also spotty as well and the excessive amount and pricing option to have 24Hr access is ludicrous. You'd figure for $431 a month, one would have unlimited, spotless, and perfect access whenever desired.

The service was also! I have an easy time selecting and purchasing the storage unit. If you are…read moreseeking a storage facility that's safe and secure look no further!

Terrible experience here. I was helping a family member move into this place & tried to leave, but…read morecouldn't because we tried to leave 5 minutes after closing. It took 30 minutes to reach someone on the phone who also wouldn't let us leave unless my family member upgraded their plan to 24/7 access for $35 more per month. Our family member will now be switching to a different storage facility. It's completely unreasonable to hold people inside your facility unless someone's plan gets upgraded - even though I'm not even their customer!

Please go see Woodie and Steve for all your Storage needs, they helped us out last minute on a…read moreholiday, went way out of there way to assist us when others were not even available. Thank you all so very much for the personal customer care we appreciated it - Respectfully Eric

If you want your stuff stolen and the owner who is responsible for the safety and security to no…read morecare or take responsibility this is your place! Avoid at all cost they are not there to make sure the property is secure or safe they are there to take your money. UPDATE: the General mgr sent me a msg but has not replied to my reply

Great experience finding and obtaining the space in Aubrey. Ask for Cecil - he's the best person…read moreand so so helpful and Dylan handled everything on the admin side so expediently and efficiently. A joy and looking forward to my move-in date. Definitely recommend ! Will update after with my experience having a space there but so far so good.

If I could give this location zero stars I would. I've had my account with them on auto draft for…read moreyears. They are under new ownership: they raised my price and changed my payment date without notifying me. Highly overpriced for the junk yard atmosphere of this low class establishment. Do yourself a favor and store your stuff in a run down crack house - it'll be cheaper and nicer than this establishment. 0 stars and 5 thumbs down.

Clean newly refurbished deniable and secure. Very satisfied. I have used them for several years and…read morehaven't had any problems that a phone call to management didn't take care of.

My husband and I needed a storage fast ,and hannah is the sweetest my bank account was compromised…read moreour first month being here and hannah was patient with us I'll refer as many people as I can because I love this place and employees.it always clean and calm.thank y'all so much

Don't rent here!!!!!! Raised my fees twice in one year! Almost $100!!! Claiming having to keep up…read morewith expenses? Ridiculous! Also after huge storm I had to tell them the security gates were open and that the fire alarm was going off! And after 3 days they had t called me back I had to drive up there to find out the units in my row were all flooded !!!! Horrible !

Wow! A 11% price increase in less than 6 months! I guess I'm stuck with them right now, but I…read morewould recommend you look elsewhere for a more trustworthy company. I should have known better. In June, after researching several companies, I settled on this one. The day before my move-in date, they called and said the unit promised to me was accidentally given to someone else but a larger size was available, for $40 more. At that point, I had no other choice. Now, another $24 increase! I regret using this place. Another upcoming rate increase. I am out of here! Much better rates and far greater customer service at Frisco Mini Storage just down the road.

Both a/c and non-a/c units available. Manager Tricia is friendly and helpful. The 2 units I rented…read morewere clean, as was the whole complex. They have a lot of security cameras monitoring the premises.

Best storage place in W Frisco/Little Elm. Friendly manager and reasonable pricing. Clean interior…read moreunits and pest free outside units. Really happy with this place over many others I have tried locally.

Smooth process, fair price. It's a bit out of the way and hear a gravel road but that didn't bother…read moreus much.

I was looking for a storage place and there were other options to go with but it was Blake's…read moreprofessionalism and follow-up that sold me. Their prices are competitive and there was no contract. I made an appointment as the are practicing Covid guidelines for social distancing and masks. They are also independent and locally owned which I prefer to support local small businesses. Thanks!