Do NOT put your valuables at this place! It is unmanned and does not get watched! Had over 15k in…read morethings stolen from my unit by what seems like an inside job at this point. Gate was left open for DAYS and nobody did anything about it even after calling. Now I'm out my savings AND they increased my bill the next month after this happened even though I was told I would receive a discount. There is something VERY shady going on with this place and I would run FAR away before you become the next victim to the gross negligence of Storage Sense!

Pay your bill and you never hear from them.My storage is clean and dry no break ins so far.read more

Booked a virtual uhaul reservation for 12 PM. Arrived a few mins before 12. Went through the…read moreprompts in the uhaul app. Which then asked me to see an attendant on site at "a better self storage." When I approached the door, I found it to be locked with a clock sign saying the attendant would return at 12:45. It's now 12:53 and I've been waiting for my uhaul reservation key since 12. This is a beautiful display of lack of professionalism and there is no reason based on my reservation that they should have made me come inside for a key, rather than give me a code to a lock box where they key should have been left for me based on my reservation. I booked a virtual check in reservation. This storage place should pay for my uhaul due to this major inconvenience and others waiting on me for furniture delivery. Not only delaying my day, but the day of several others. Who knows when they will actually return and deliver my key to me.

My uncle passed away and I needed help finding out if his storage was at this location. It was like…read morebeing in a treasure hunt And the girl at the desk- unsure if her (sorry)- looked into it and let me know that he was not at any of their locations. Before I left she went out of her way to help me find another storage unit in the area so that I had a path on this unknown journey. It was nice to know there are great people out there who are willing to help. If I ever need a storage unit I most definitely would return and use this place. I have already been to 6 other locations prior. This location made me feel like home. So if you're looking to store your belongings away from your place and you want to consider storing it. Please consider this place as your storage home. Great folks and super helpful! Thank you again for all your help! I'll return and let you guys know if I wind up finding his unit and definitely if I need a storage unit!

Today we went to pick up our trailer from this storage for an upcoming trip. We could not get the…read moregate open. When we called, we were told that they would reset the gate and to wait five minutes. After five minutes we tried again and it still would not work. We called again and we're told they would reset it again and to wait five minutes. Again we waited and tried and it would not open. We drove to the office and again we were told they would reset it and to try again. After another failed attempt to open , we called and asked when it would be fixed. We were told that it could work later today, it might be tomorrow or it could be two weeks. When I asked about being reimbursed for the deposits on the campgrounds for our trip, she replied they wouldn't do it. She also said they were at the mercy of 'corporate' to get the gate fixed but refused to give any contact details for corporate. She suggested we keep driving back to see if the gate would work because she would have no way of knowing if it would work or not. We waited for a couple of hours and went back. It still did not work. Luckily there was someone leaving that tripped the interior switch that would open the gate. We retrieved the trailer and terminated the contract. It's just not worth dealing with people who aren't interested in helping their customers. AMENDED Corporate called me to go over what transpired today. They informed me that the gate will be fixed tomorrow. They seemed genuinely interested in what happened and making it right. I hope they do fix that gate and address the issue with site management.

Tenants for 1 & 1/2 years & some months we don't pay till the last minute but we ALWAYS paid. never…read morecaused problems, or issues till now. While the company was seeking new management the temp manager told us that the lock on our unit was to be cut off & In process of doing so, the locking mechanism was broken. No problem, we were past due & understood. Only allows a space for their lock. The property manager Ashley Medina refused to let me put my lock on the unit after making a payment back in June. I paid the entire balance. Ashley refused because a payment was due 7/1/2022 but it was 6/27/2022. When requested to have the lock fixed after every payment there was no resolution. For almost 6 months regardless of how late or current I was I still have not had access to my unit. Finally after making a payment on Friday, Ashley agreed to unlock my unit. She wasn't open on Saturday she said & I had to call the after hours number. Website says 9-12pm on Saturday. Ashley unlocked my unit, without us present, and left it unattended, which is against policy. Our gate code didn't work so she gave us the property management code, seems like a liability? We arrive at our unit and cannot get the door open. My fiancé has to crawl under the door to see and upon opening our unit it had been TRASHED. Not only that but a significant amount of valuable items and irreplaceable sentimental things had been damaged or stolen. Called Ashley back with no answer for hours. She doesn't consider this an emergency. Long story short, Ashley is an absolutely unprofessional, and incompetent manager. She does not check units, she does not walk the property, she does not do any maintenance work as she made it very clear to us she is the ONLY employee. Also not only are your items not safe and secure, nor is your personal information. The records room door is kicked in, with access for anyone to walk right on in and see everyone's account info. Bathrooms are horrendous, never becleaned, Ashley never empties the trash, Ashley does not document when there has been a break in into a unit, or inform tenants of multiple break ins. she does not take pictures as required by the policy, she doesn't honestly do anything. The cameras have such a short life time on them, which doesn't matter anyways because unless and I quote per property manager Ashley Medina "unless you are dead, dying, the building is on fire or you can't get out the gate, it is not an emergency and do not call her" I can promise you I wouldn't call you for any of those things because she would never answer! The biggest issue we have with this problem is not that our things were stolen, BUT there are no signs of a break in, no damage done to the unit structure, so the ONLY thing that could have happened was that my unit was opened with a key. Ashley has confirmed that her lock was never cut off the unit.... And that she is the ONLY employee, So what happened to my things? Why was I never informed that there was a breach in safety at the facility I store my things? Why wasn't there an email sent, a letter mailed? Nothing? Why was I refused access to my unit even if I was paid up even if it was 3 days or 2 weeks? Why was my lock left unfixed for 6 months? Why was I never called to put my lock on my unit, why did she never follow proper policy? So I have not been able to see the condition of my items against my request even in a non delinquent status. When asked for a manager other than Ashley we were told no, that she would speak with her manager first and if she wanted to call she would. We called, told to kick rocks & then Ashley evicted us from our unit with no valid explanation. When we called the management company back again, we were told Ashley accused us of harassing and following her. Ashley also blames a string of break ins on a "Mexican man that was living in his car in the back lot" well I feel super safe now knowing that you weren't even aware someone else was living on site! This was a last minute thing and the only close company available with units we needed to help our kiddos mom out. NEVER again & I fully intend to get answers as Ashley has dropped the ball. the property manager can open any unit, never send out written notice like she's supposed to, she can delete/never take pictures for your file, she doesn't check locks, she honestly doesn't do anything but become irate with customers when she can't answer a question or doesn't like what you have to say & evicts you when she doesn't want to deal with the issue she created. lastly, property manager Ashley also likes to employ her boyfriend whom owns Plant Management Landscape solutions to harass people, & stand in on conversations with tenants. Instead of calling a supervisor to help she calls her boyfriend. Very unprofessional for her & him as well & is poor representation for Plant Management Landscape solutions while he pretends to intimidate situations he has no business with.

Midget is AWESOME!!! PS Pikes Peak Ave is a great customer service, very helpful and knowledgeable…read more I highly recommend this location ask for Gidget!

they are trying to charge me for something already Paid once! and trying to add 'late fees' a week…read moreafter I already paid them. I would not recommend using them at all. good luck getting. any help or getting ahold of corporate either. and if you dont pay their stupid fine then they will lock your unit til you pay them. and like I said they want you to pay them double what your supposed to

They mangled our brand new refrigerator. They must have let it fall down a cliff because it was…read morebashed in, dented and a handle was broken off irrevocably. This happened from my daughter's door to the parking lot (there aren't any cliffs). We were compensated about $200 for a brand new $1800 refrigerator. We didn't want to tie up our time suing so we didn't. We had a Factory service tech come out to see if it could be repaired because the compressor was making loud noises. He said that it was both leaning and twisted after using a laser measuring device and wasn't worth trying to repair. Pretty impressive but not in a good way.

I hired Gorilla Men Movers for an in-town move. They did well moving everything, but they were idle…read morefor much of the time. I was quoted for a 2 hour move, and it ended up taking 3 hours. What's more, I noticed that for much of that time (about an hour), the movers were standing around doing nothing but talking on the phone to a friend. I tried to encourage them to get back at it several times, but after a few minutes, they just went back to standing around. I wouldn't mind them taking a break, except they charged me for their idle time. What's more, since I had to move a piano, they needed three movers to be present, which increased the hourly cost. Takeaways: don't trust the estimate, expect to be overcharged.

I woke up this morning to all the fixtures in my apartment shaking, my bed shaking, I thought there…read morewas heavy construction going on right outside my door. It turns out that these people were full-on pushing furniture down the stairs in my building. 9 AM on a Saturday. I thought it was a resident initially so I came out to ask them how they thought that could possibly be okay, and found out it was a MOVING SERVICE. I'd highly recommend Haul All if you thoroughly hate everyone in your building and don't care about your furniture being pushed down the stairs. They then proceeded to park their rusting truck directly next to only the parking lot exit, obstructing the view of oncoming traffic on a busy road. Just absurd all around. No sense of courtesy or consideration for others. Edit: here's my response to the owner's reply: 9 AM is too early to throw furniture down the stairs. It's not normal to push furniture on a dolly down the stairs. If you read the review, you'd have seen the part where I said I spoke to them. It's illegal to park within 5 feet of any public or private driveway so they were parked illegally. There isn't anything insulting in here, just facts. Make an effort to run a respectable, courteous business and you won't get reviews like this. Nobody who is throwing furniture down stairs upsetting 30+ people is going to benefit from some "advice" and it's not my job to advise your employees on common sense. Wild response from you.

Last week I inquired about their free Monday appliance pick up service. Very polite customer…read moreservice! They were able to schedule a pick up of our refrigerator and dishwasher this morning! They also were kind enough to haul some of our other items for a reasonable fee. We will definitely call them in the future and highly recommend Haul All for their professional and timely service! Thank you, again! Happy holidays! FYI: my daughter was able to have her stove and dishwasher picked up right after ours! Thank you!

Mr.Spence is Bi-Polar Yes he can be nice but crazy…read moreintermittently Gates broken often and he flips out about it There are cheaper places with move in incentives

David at Tamlin Storage is a literal gift to this earth. He is the sweetest, most caring man and…read morebeyond helpful. I was 2 hours late for my uhaul rental and past closing when he came back to rent the truck to me. Then I stupidly locked the keys in the truck before even finishing the photos. He called uhaul and local locksmiths for me and helped me get someone to open it up. Then he stayed with me over an hour and a half past closing until the locksmith could get there. He just goes absolutrly above and beyond for his customers. If we were staying local I'd rent a storage unit and all of my truck needs through him. Add a photo Tamlin Storage 4.7 (39) Self-storage facility in El Paso County, Colorado OVERVIEW SERVICES REVIEWS PHOTOS BY OWNER ABOUT Google review summary 54321 4.7 (39) Reviews All manager12 prices11 RV6 security5 trailer3 Sort by Most relevant Newest Highest Lowest Alexis Wells David at Tamlin Storage is a literal gift to this earth. He is the sweetest, most caring man and beyond helpful. I was 2 hours late for my uhaul rental and past closing when he came back to rent the truck to me. Then I stupidly locked the ... More Marla Leblow 9 reviews a month ago Great storage yard with great security. The owner was incredibly easy to work with and always available by phone anytime I needed. Good price and easy payment system. ... More 2 Tamlin Storage (Owner) a month ago Thank you Marla! Thomas Woodring 1 review 6 months ago David does everything he can to take care of the customer. I leased a slot a few weeks ago and fouled up the online sign up (easy process that I made way harder). David was quick to fix everything including my overpayment. He even helped ... More 3 Tamlin Storage (Owner) a month ago Thank you Thomas! We love David wes taylor 2 reviews·3 photos a year ago Not a lot of storage units. Will let you store a big t Tamlin Storage is a literal gift to this earth. He is the sweetest, most caring man and beyond helpful. I was 2 hours late for my uhaul rental and past closing when he came back to rent the truck to me. Then I stupidly locked the keys in the truck before even finishing the photos. He called uhaul and local locksmiths for me and helped me get someone to open it up. Then he stayed with me over an hour and a half past closing until the locksmith could get there. He just goes absolutrly above and beyond for his customers. If we were staying local I'd rent a storage unit and all of my truck needs through him.

We'd just moved to town and had a lot of debris to get rid of. Peak Hauling was available to put us…read moreon the schedule quickly. The price was very reasonable, the men were prompt and friendly, they loaded it up so quickly, and left no mess behind. Will definitely use again!

Hands down the best! I have used them twice now and both times it was an absolute pleasure. I will…read moreuse them again in the future should the need arise and highly recommend that you book them if you need junk hauled off.