I was assisted by Sandra with the rental of a unit . Sandra answered all the questions we had regarding storage space , rates and rules. We had a really good experience Thank you for making the storage of our stuff easy. read more

Sandra is amazing! Very informative and helpful with making sure my rental was exactly what I wanted and needed. Couldn't be more appreciative for her help!! read more

Sondra was absolutely amazing she made the move in easy and fast. She was very kind and very informative about the facility. Will recommend

I was looking for a unit and I did everything online. It was so simple. I did have an issue uploading my ID so I called and the man was so nice. I have visited the facility and they have always been the nicest. I like this place and recommend it 100%. It is always a great pleasure to see when people like their jobs and have a positive attitude. Thank you so much!!! read more

Sandra, was very helpful. Welcomed us with a smile and assisted my grandfather and I with all of our issues. Thank you Sandra!!!!!

Customer service was incredible. We were able to view storage space before signing to make sure it was what we needed. Great experience overall. read more

Amazing experience! Sandra helped me out and she did an amazing job. Strongly recommend this facility

Came in for a storage unit and Sandra provided amazing customer service, showed us the unit and made the process easy and simple!

This place is horrible. The employees are rude they offer 50% off two months but the prorate the first month and call it a month. That is not right read more

Thank You Sandra for the help- Really appreciate it. U are very helpful. :) Nice area... very convenient.

Friendly service, I made a mistake on renting a unit and the staff helped me fix it no issues. Will rent again

Sondra was very exceptionally knowledgeable and helpful with her explanation of the rental process. The online reservation process was smooth. The surveillance through out the premises gives me peace of mind. read more

Sandra at the front office was quick and helpful with the service . Very clean and nice storage units

Sondra was so helpful both on the phone and in person. Renting was very quick and easy which made the whole process a breeze! The property is all very clean which I love. read more

Came in and Sondra helped me out and was very pleasant to work with. She showed me a couple units and was very professional. I am very satisfied. read more

When I say storage outlet is the best storage place around I'm not playing!! I went to 5 other facilities around chino saying there was climate control but to no surprise it was a big lie. Coming to storage outlet I was greeted with a smile and welcoming hand. Tara helped me with every question I had and even showed me the unit before deciding if I wanted it. Hands down the best experience I had read more

Not a 5 star experience. Moving is a stressful experience and the service here could have been better.

Itzel is amazing. Thank You so much for you assistance in setting up a new unit, I appreciate you.

Itzel is amazing, professional & very knowledgeable. Storage Outlet's dedication to safety and security makes me very happy I decided to take care of my storage needs at this business. read more

This is the 3rd increase in less than 2 years. They jack up the prices regularly but nothing has been improved, upgraded, changed, or increased except the prices. Best part, they send you a letter by mail that's dated 2-weeks ago to tell you the increase is going to occur in 2 weeks..... and not a small increase, but almost 15%!!! Out of the blue. No genuine reason or basis, just up, up, and we about to go away! read more

Itzel helped us out she was very smart about the details about the storage and was very helpful when it came to showing us around

So easy and quick! The front desk staff is amazing and they made the process super easy.

Been using this place to store excess inventory for my business, price is good, the staff is nice enough but beware of the move out process, it seems their online system has no purpose whatsoever as whatever I do, I would need to be physically there. When I signup for auto pay I needed to come in to sign a form with my cc. Not sure what the point is for the online system if I still need to come in. On move out I press the intent to move button and it let me pick a date and make me sign a form telling me if I am unable move out by the date, please inform the staff. I chose the last day of the month as they charge at the beginning of the month. I moved out by the date and on the first of month I wanted to make sure they know I moved out so I called them, staff told me can I come in to sign some papers to remove me out of the system. I agreed since I was in the area, which I found odd. I came in and was told I had a balance for the first of the month because I did not physically call them to tell them I was moving out. I told them I moved out already yesterday and I used the online system, which no where state I had to physically call them to inform them. The paper I sign online even said if I could not move out by the intended date, please inform staff but my team and I moved out and sweep the floor clean. No where on the paper say to call to inform of move out, only if we are unable to move out. Even though it's a small amount, unfortunately that left a sour feeling as they even pushed for one day charge with insurance when I was clearly moved out and spent a year storage with them and now I have no intention of using them again. read more

Storage Outlet - Chino - Online intent to move notice - Self Storage Near Me - Chino, California

Quick and easy to get a storage. Especially convenient for busy people who need to get things done. The place is clean, safe and easy to access. Lillian is extremely helpful. read more

Very helpful. Nice and clear storage units. 2nd time getting a storage unit. Everyone there is very helpful and they even took me in last minute. Tara Hart the manager helped me out. Highly recommended read more

I was in need of a storagr unit and originally went to a nearby location, thinking for sure I was going to choose that particular company. Oddly enough, one of the employees recommended I check out other storage facilities and I'm glad I did! Tara and her co-worker (I'm not even going to attempt to spell her name lol) were extremely helpful in helping me select the right size unit for my belongings. They were patient, friendly, and knowledgeable. The monthly price was reasonable and the unit was clean, which I really appreciated. I'm glad I went this storage location!! read more

Service,prices & location was perfect,this was my first time renting a storage unit and it went amazing. Thanks to Tara for providing me with one of the best customer service I had. I 100% recommend this place read more

The space itself seems adequate and quick to rent but it has been extremely difficult to get the storage team to honor their 50% discount for the first 2 months that they advertised (Made sure to confirm the space qualified for the discount also). I tried contacting them multiple times in the last month or so but every bill I've been getting so far is for the full amount. Be very wary and make sure to get them to apply it before renting the space. read more

Awesome storage place, located in a light industrial zone so there's a lot of businesses around & it's hidden very well making it extra safe for storage. Been renting a large unit out for almost 2 years, we just rented a second large unit as we needed some more space for our business. Staff is very friendly, access hours are awesome starting at 5am. Place is kept very clean, highly recommended. read more

Unfortunately, I must downgrade my initial review because the A/C by my space has not been working - the entire summer. Attached is a photo of the building thermostat, showing a temp of 91F - and this was taken in a part of the building where the A/C had been working (sort of). The area by my space was so hot that even the workers needed to go outside to cool off. They've only recently started getting estimates for repairs and the office staff tells me it may take another two months to get things fixed? Not the climate controlled space they promised. read more

Storage Outlet - Chino - Thermostat - Self Storage Near Me - Chino, California

Super Clean , love the location and Alex answered all of our questions ! Easy process read more

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This place is amazing!! Great service and great pricing!! Easy process and very clean facility!

Location is safe, clean and staff is friendly and professional. I've used them a few times and each time has been great. Definitely recommend. read more

Nice storage units clean property and staffs great! Stella thanks for all the help!! read more

Laura was super friendly and showed me three different units with no hesitation. Ended up booking on the spot! Facility looks clean and quiet and the prices for the storage units are very reasonable. Would definitely recommend. read more

Service from beginning to end was great! Reserved online & was ready to go once at the office. Laura gave amazing service, answered all my questions. Totally recommend! Also the facilities were nice and clean with EAZY access. read more

Great costumer service and safe to keep your belongings!! I would totally recommend this storage to anyone I know

Great clean place. Albert was very helpful. Riding on the golf cart was fun......................... read more

Super helpful and attentive staff and the facility is always clean and safe. They have a referral program for 50% off as well.

Great customer service . I felt very welcomed when I came into the building . I would recommend people to come here