I was worried about getting a trailer returned during business hours because I'm unable to remove…read morethe trailer from the hitch myself (due to its weight). The store manager went above and beyond to help me. He waited several minutes after hours to ensure that I could remove the trailer and complete the return.

The only appropriate star rating for this business would be a Negative Five Star . only U-Haul…read more Dealer in area and always closed Saturday and Sunday and also Friday some weeks Tray to Avoid when ever possible as others have said very similar Arrogant I am forced to put 1 star to submit this review much worse

I would NOT recommend this company if you value your belongings. They are not trained, they don't…read moreknow the first thing about packing or stacking inside a storage trailer. They stacked furniture pieces that have metal feet on top of other wood furniture with no protection at all. The tops are scratched badly. They put heavy boxes and large taxidermy pieces on top of leather chairs, permanently damaging the leather. Heavy boxes were stacked on top of other boxes that caved in from the weight. These people should not be in the moving business.

If I could give this company negative stars I would. The company did not live up to it's…read moreobligation and Marvin, the owner, flat out lied! Do not use them. Period. For those of you wanting additional information: After getting a written bid and scheduling the date, my mother's moving date arrived. What was supposed to be a crew of 6, was a crew of 2. They only worked part of the day, showed up with several boxes no packing materials (when the bid included the cost to fully pack a 2500 square foot house and packing was described by the owner as "boxing and bubble wrapping" items) and failed to do the job they had committed to. The crew stopped work in mid-afternoon, lied about "coming back" (they never came back) leaving my 70 year old mom and (temporarily disabled) stepfather to try box and try to move themselves. When confronted with angry phone calls, the owner lied about the actions of he and his crew. Big, heavy items are still left in the house. What kind of a business or business owner does that? Someone disingenuous; and certainly no one that you want to enter into a business arrangement with.

Don't go here unless you'd like to be charged a minimum of 30 minutes for electric work @ 120.00…read morehr. ​They charged me the 60 bucks to "install" ​a prefab wiring harness that literally plugged into my 2022 Subaru outback via a factory installed connection point. Apparently plugging two connectors together and screwing in ​a grounding wire​ is worth 60 bucks. And they broke a Styrofoam insert in my car.

After renting two Penske trucks in 2020 to drive from CO to ID, I agreed to drive a U-Haul from ID…read moreto CO a friend rented. I was surprised at the difference in experiences. Both companies swapped trucks on us at the last minute, but the similarities stop there. Both Penske trucks had cruise control, power door locks and an auxiliary input on the radios. The U-Haul truck was void of such creature comfort amenities. 700 miles of freeway driving without cruise control and music from a personal device made the trip seem even longer than it was. Advantage Penske. Penske rentals are unlimited miles. U-Haul sets some arbitrary maximum and charges $.50 per mile overage. Advantage Penske. A huge U-Haul oddity is the way they handle the fuel used. Penske has a 'full out' - 'full in' policy, U-Haul has a 'whatever' policy. You could pick up the truck with NO FUEL in the tank, and the have to guess how much to put in the tank to arrive with the same amount as when picked up. At $4 per gallon, one does not want to return a truck with an extra 10 or 15 gallons left over. Advantage Penske. When the U-Haul truck was picked up, the interior was filthy. We had to wipe down the surfaces with disinfectant wipes. The steering wheel alone used a full wet-wipe. The Penske trucks were delivered cleaned. Advantage Penske. As a heads-up, check the nylon straps holding the car tires to a dolly. Part way into the trip, one had completely fallen off. The staff had connected the car to the dolly, but the straps must not have been fully tightened for the strap to slide off the tire. They charge $25 for this 'service'. Epic FAIL. Now for the U-Haul drop off location in CO...unattended gated lot. What good is having posted business hours if there is no one there anyway? Cannot return a truck until you call and wait 20-30 minutes for someone to show up. They believe truck rentals are passive income. Same owner has multiple unmanned locations. Advantage Penske. The U-Haul price started lower than Penske, but U-Haul then nickeled and dimed my friend to the point that it ended up more than my Penske rentals. Again advantage Penske.

As a student on a tight budget, this was a perfect option for me. Not to mention the staff is top…read moretier. They are super sweet and very nice. If you need a storage unit or a rental truck, they got you. The units are super clean and nice and it has a 24 hour access so you can get your stuff any time you want to.They are the nicest people ever, they are great.

Look no further, if you need storage in Rexburg Idaho, this is the place. The storage units are…read moresuper clean, the place is well organized, reasonably priced and the staff is outstanding. Thanks for easy storage rental experience!!

Terrible service. Had a 20' Truck reserved. when I arrived to the U-Haul, the lady who I think is…read morethe owner, said oh, I dropped the ball. I forgot to check in the truck. I had to wait 20 minutes just for them to do that. Seems like they're really not in the business to rent trucks as much as they are to rent storage space.

Connor and Seth of Manly Movers did an amazing job getting all our stuff from Driggs to San…read moreFrancisco, on time and in perfect condition. We had several very heavy items that had to get up stairs, and they were able to do it efficiently. They were unfailingly polite and helpful. It was a pleasure having them help us with our move.

We had such a great experience with our movers today! Connor, Dallin, and Josh were absolutely…read moreamazing. They were professional, hardworking, careful with our belongings, and had such positive attitudes the entire time. Moving can be stressful, but they made the whole process so much easier and smoother for our family. They worked efficiently, communicated well, and genuinely went above and beyond to help us. We are so thankful for all their hard work and truly appreciated how kind and respectful they were throughout the move. Highly recommend this team to anyone needing movers. Thank you again Connor, Dallin, and Josh for all your help!

I cannot say enough about the manager of Grand Teton Storage…read more Let me set the scene... A U-Haul reservation was made for the largest truck they offer as well as a storage unit. Scheduled to pick up the truck at 6pm on Friday. Upon arrival we are informed that they don't have the reservation for the storage unit! I called everywhere and was unable to get a hold of anyone because it's after 5 on a Friday. I called Grand Teton Storage and the manager answered (THANK YOU)... I explained my sob story and she was so nice, accommodating, helpful and kind. If you have ANY need for a storage unit, I HIGHLY recommend going here. The customer service was above and beyond anything I've experienced before. Thank you so much for being a life saver! http://www.grandtetonstorage.com/

From the owner: We Sweep, We Spray, We Keep it Clean!…read more Grand Teton Storage is a secure self-storage facility serving customers in the Idaho Falls, Idaho area. Our facility offers easy access in a clean, well-maintained facility. On-site managers help ensure the security of your belongings. Our facility includes a variety of amenities to make sure your possessions are completely secure and that you feel completely satisfied with your experience with our company. Some of the amenities we offer our clients include: On-site manager 24 hour access Security cameras Metal security gates Individual security code Steel partitions RV Storage Sizes ranging from 4' x 5' to 17' x 30' We sweep, we spray and we keep it clean!

Picked up a one way rental from this location. They called the day before our scheduled pickup to…read moreconfirm our rental and review our equipment needs. Truck was clean, reliable for my 800 mile drive, the counter service was friendly and welcoming. Overall, a great experience. Only draw back? Darn truck only got 9 mpg and I would have loved 11 or more! Not the fault of the location and I expected the mileage advertising was likely a stretch.

A courteous friendly location. I just returned a trailer and Micayla was very helpful. They offered…read moreone month free rental in their climate controlled storage area. I've also purchased materials from their store. Their prices are reasonable and they have a great selection. Great location for a move to Idaho Falls or Ammon.