We lost a wheel bearing just out of Jackson. Robert was able to be there within about an hour, and…read moregot us back on the road in no time! He was very friendly and knowledgeable. We would definitely recommend him for anyone looking for a mobile RV repair.

This guy is the best! He immediately responded to our call, managed to fit us in his schedule and…read morefixed the everything for us!

I had Store It come out and do repairs on my camper jacks. It was undoubtedly the worst and…read moreshoddiest attempt to repair ever. I had to go back and redo one side and then had the come out and redo the other side. They had no idea of how to repair the problem, replacing the existing fasteners with smaller diameter fasteners. The sealant was just gobbed on with no attempt to make it visually appealing. Grey caulking on a white surface. I was charged $162 for the original mess and then charged and additional $150 for them to come back and redo their mess on only one jack. I still had to go back and replace their #6 trim screws with the proper size. I would strongly recommend NOT using this firm as their work is TERRIBLE.

Traveling through Jackson and the Tetons I ran into some emergency issues. Michael is the kind of…read moreguy, you can only pray to get to help with the coach. Watching him work was awesome. Never gave up and extremely knowledgeable. He dropped everything he was doing to come all the way into Tetons and help my family and I during an emergency. He could have simply said no but he didn't. Don't hesitate to call him. I'm forever grateful. Thanks again!

Airstream of CO was uncooperative to complete warranty work on our new RV (same place we…read morepurchased). Thomas and team willingly took on the work. Work was done promptly with great communication. Thomas went above and beyond to get another jack handle for us. I drove 10 hours one way to use this team (instead of a closer dealership). Highly recommend this team as they care and deliver.

We were camping in Colter Bay and had a leak that we couldn't identify the source. Our water pump…read morekept recycling every 5 seconds. We knew enough to know it was bad so we called Airstream in Salt Lake. They couldn't get us in until June 25th with no guarantee we would get it back before two weeks. We had plans to go to Canada camping four weeks so that wasn't going to work. We had seen this Airstream dealer on our way into Jackson just outside of Alpine and decided to try them to see if they could help us out. We were desperate. They agreed to take a look at it and diagnose it the next morning. We got there at 8:15 in the morning. They said we needed a new water heater and happened to have just one. They made our trailer repair a priority. We went for a drive and received a call at 11:30 saying it was ready for pickup. They were so nice and friendly the whole time. And the price was far less than we expected. We can't say enough positive things about their service. We are going to bring our Airstream here instead of Salt Lake! We live in Park City, but after this experience it would be worth it!!

Worse place to purchase anything. I can't believe anyone would give this place more then 1star…read more After they had my 43ft 5th wheel for over seven months and did no repairs they then said it was out of warranty even though it was under warranty when I gave it to them . Trust me if you purchase from them you WILL be sorry

I purchased a new Winnebago from this dealership in March. As I write this review in late August,…read moreit remains on a service lot. It's been there for a better part of the summer. I've never been able to use it, in fact, I don't know when it will be returned. To make a very long story short, Smith RV lied about the age of the vehicle. As a result, it's in service with extensive weather damage. Work is currently being done by another Winnebago dealer in Boise. They've replaced everything from the automatic jack to the lower half of the slide-out. Smith RV is completely MIA. When I initially contacted Winnebago and found out about the age of the vehicle, I confronted the General Manager. Her immediate response was "it's not illegal." To underscore that point, she restated it several times. This was witnessed by a passenger in my vehicle. The call ended with a promise to follow-up, but I never heard from Smith RV again. From that point forward, the GM wouldn't accept or return my phone calls. Unfortunately, it doesn't end there. The servicing dealer discovered two unsecured batteries in a metal storage bin with the propane tanks. The batteries were installed by Smith as part of an upgrade package. According to the tech, they could've easily tilted, sparked, and caused an explosion. The camper is designed for off-road use, so this is a strong possibility. For that reason, it's not even road worthy. At this point, I don't expect Smith RV to act with any level of integrity. Actions up to this point dictate otherwise. I'm writing this review as a warning to other consumers. It's unacceptable that Smith lied about the age of the Winnebago. It's unconscionable that they then refused to help in any way. It's egregious that they put my life at risk. Smith RV isn't just dishonest, they're reckless. "It's not illegal" is a pretty low bar for any business. When businesses set that standard, consumers get hurt - emotionally, financially, and physically. I'm fortunate the latter didn't happen, but it was a definite possibility.

Thank you Adam for taking me last minute and finding the issue with my rig! You and your Tech…read moreDavid stayed on it til you located and fixed the problem. You were thorough and friendly. You both toughed out being on roof and in 100° heat to make sure we are safe and cool. You Rock!!!

I spent over $4500 and 5 days at Eagle Rock to remedy engine overheating problems. They completely…read moremisdiagnosed the issue and I left with absolutely nothing resolved. The owner and manager were rude and unapologetic. Actually even said "It sucks to be me".

My mom, who is retired and on a fixed income, recently bought an RV from Camping World of Idaho…read moreFalls so that she could have a place to stay near my house, as I just had a baby. We had a great experience buying the RV, and we felt that everyone was very kind, straight-forward and patient. In retrospect, though, I have two complaints. The first is their partnership with Good Sam's. Nothing good about it. Aaron, her sales person, convinced my mom to buy the extended warranty plan from Good Sam's, which seemed to make sense, as she was buying a used RV and we have no skills in fixing it ourselves. But when the heater stopped working in the middle of the night (and it was 8 degrees, by the way), Good Sam's claimed not to have her policy. Our experience with Camping World's customer service has been less than stellar (second complaint). It's very hard to get someone on the phone who can help with any issue. That said, Mom was able to get someone on the phone finally yesterday. Her name was Leslie, and she was very helpful, tracking down all the records that Good Sam's claimed not to have, including the date Good Sam's cashed the check for her payment on that warranty, since they also claimed to have never been paid. Bottom line: don't be convinced to do business with Good Sam's. Find another policy. It's too late for my mom, and I'm very disappointed that Camping World would recommend that anyone, let alone a retiree who is using her RV as a residence, do any business with Good Sam's.

My son looked into trading his RV. He scheduled an appointment to drive it a long distance to…read moreCamping World for his RV to be inspected by them, and look into trading it in on something smaller. On the day of the appointment everything went great. He found a trade in, received reasonable offer on his RV and reasonable sell price on a new one. Paperwork was signed, down payment taken, deal made. Next day, Camping World called and said they had to lower the offer SUBSTANTIALLY, even though a contract had been signed. They WOULD NOT honor their originally signed deal. Unethical professionalism not to mention illegal. Do not bother doing business here! It's a waste of time. Update: I reached out as requested. Have emails, voicemails and sign papers along with explanation. It was forwarded to Idaho falls management. I was contacted by the manager Ryan (or maybe Brian - over the phone it was hard to which name it was) he said the verbal estimate for the RV stood and the written and signed one that was $18,000 higher didn't matter. He stated there were multiple things that needed fixed but refused to provide a list when requested (side note: I had a separate RV place in Pocatello a few months before taking it to camping world to do a thorough check through and they said everything looked great - I provided this list i received from them to camping world). I feel this was a tactic to quickly discard the issue. He was not open to coming to any other sort of agreement, but said he would talk to the others in his building and get back with me. That was two weeks ago. I haven't heard back. It seems the customer service response is just for show and not sincere.

Thank you Southeast Idaho Mobile Repair and Handyman. Your the real hero and saved the vacation…read more If your in the area and need a repair on an rv, even if your on the side of the road. Please call @southeast Idaho mobile repair. Great prices and the most friendly guy ever. He will get you back on the road asap. Thanks again.

From the owner: Local, fast, efficient, mobile work call for a quote 208-724-8618 or to schedule an appointment read more

I cannot say enough good things about this company. When our RV broke down on the side of the road,…read morethey answered the call and showed up quickly around 6:30 PM. What could have been a stressful and miserable situation turned into one of the best customer service experiences I've ever had. Not only did they come out after normal business hours, but they also helped get us safely moved to their shop and stayed working on the RV until after 9 PM to get us taken care of. The entire team was professional, knowledgeable, honest, and genuinely cared about helping us get back on the road. They treated us like family, communicated every step of the way, and turned a breakdown into a positive experience. If you're ever in need of RV service or roadside assistance, don't hesitate to call them. I would give them 10 stars if I could. Thank you again for the incredible help and dedication!

passing through from yellowstone to Tetons with a family of 5. We lost power in Yellowstone and…read moreneeded help to continue our trip. these guys fit us in quickly and were very kind and knowledgable. they gave us a great lunch recommendation and by the time we were back they had the job done! they went above and beyond to explain everything thoroughly. amazing work! saved our trip!

the owner came right to the rv park did not hesitate to take on the repair kept us informed found…read more another issue that would have even unsafe to drive the rv and repaired it Very very reasonable pleasant and woukd definitely call him again and also highly recommended

Eric was great! He came out to the RV and was able to quickly diagnose our electrical issue and…read morefixed it on the spot for a very reasonable price. He saved our trip! Thanks Eric!