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    Store on Site

    1.0 (1 review)
    Open Open 24 hours
    Updated 3 weeks ago

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    1 year ago

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    Extra Space Storage

    Extra Space Storage

    3.7
    (6 reviews)

    After a rough start elsewhere, Extra Space Storage exceeded expectations. Though day one had gate…read moreissues, day two was exceptional. Dennis's professionalism truly stood out. He personally helped ensure I had access, checked on me, and when he noticed I dropped something, he carried it all the way to my unit. On top of that, he provided a credit for the inconvenience. His kindness, respect, and willingness to solve issues made it a truly outstanding experience!

    Do not use this facility. I had a space rented for four months for a car of mine.!! for some…read morereason the guy behind the counter Dennis didn't know how to run a credit card so they charge me extra when I went into the office to see why they had a lock on my door. He ignored me for the 10 minutes I stood there while he was talking about cruises with another person. When I said, excuse me, I'm in a rush. I need to get this taken care of. He gave me an attitude and we will end up going back-and-forth. I told him I'm a customer and I need to get into my storage unit. I don't know why People locked it up and he laughed at me and told me that I probably had no money on my card which reminds you. I have a black American Express card. That card always goes through. Have to argue with him back-and-forth. He called me a fucking faggots and when I had words with him back, he turned around and tried to swing at me. When I called to speak to a manager this morning, he answered the phone and gave me more attitude and refused to give me the corporate phone number. There are other people that were there with me that saw the interaction with him and his rude demeanor. Even referred to one of my friends who is black as those people. I would never ever rent from this place again. The people that they hire are rude, ignorant, and racist. This company really should do a better job of hiring people. I will never rent from here again, and I will let everybody know about my experience. This location is in Middle country Road in Middle Island.

    Store on Site - selfstorage - Updated June 2026

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