1. Extra Space Storage

    1. Extra Space Storage

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    Ridge, NY

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    Extra Space Storage

    2.8 (12 reviews)
    Open 6:00 am - 10:00 pm
    Updated a few days ago

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    3 years ago

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    Emily S.

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    4 years ago

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    Emily S.

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    4 years ago

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    12 years ago

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    9 years ago

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    6 years ago

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    10 years ago

    The absolute worst business model. I would rather burn all of my stuff than store it with ExtraSpace.

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    7 years ago

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    Emily S.

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    9 years ago

    Been renting here for years. Awesome place clean and the staff is friendly and helpful

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    11 years ago

    Make sure to read your contract. Prices change every year! ! Of course they will not tell you this.

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    11 years ago

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    11 years ago

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    Viviana L.

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    Tri-State Area Moving & Storage

    Tri-State Area Moving & Storage

    (110 reviews)

    Great booking and communication experience - I have called to book a move with Tri-State and…read moreeveryone has been ever so helpful, understanding and put my mind at ease with the upcoming move. All The ladies I spoke with Elaine, Yolanda, Mia and the gentleman have been so reassuring and explained everything. The movers are coming this weekend.

    Everything was a disaster from day one. I was moving from a whole home to a condo. Too much stuff…read more Even after junking so much of it. The men work hard. But my furniture was regarded as junk. Mattresses are all black and ripped underneath. And they were in perfect condition before the move. My total bill was 10k! I was totally disgusted in myself for all I packed. Everything was piled into one room in the condo! Not where I had written them. Right smack in the middle of the living and dining room. The manager kept calling wanting to know where and what these men were doing. My wi if was not set up yet to do her, manager bill on Zelle. That was an easy fix because I had it turned on by company but just had not gotten to set it up. So she was waiting to see payment on her end. I had things in their truck furniture that was too large to fit through door way. and was charged $99.00 a day! So $990.00 because they could not fit them in, the pieces were too big. So some were left in the truck for 10 days until I could clear the wall off from boxes that they were going to go right in that very spot. It cost me a chunk of money for using their truck as storage. It was such a mercy-less company! Greedy and cruel! And those big trucks just sit there on the lots dozens of them! Charged big money if you used their boxes. I was totally at their mercy and no way out! I still had things in their truck! It was the most stressful and expensive move, and I was only 5 towns away! I totally wised up the last pick up at my storage unit. Took my 2 pieces of furniture and 2 boxes and I grabbed my sewing machine. I left other things behind. If I get a chance I will empty the room out. That is only $100 a MONTH! But Tristate charging me $99.00 a day was ridiculous for 3 pieces of furniture in there! I wasn't holding a truck up, they have a whole fleet of them! The trucks are filthy inside. The whole thing was very very stressful! The manager also wanted a review. Well here it is. She didn't want them to leave without a review! Save your money people. Make sure you pack your own. I had to hurry on my end and only had one person helping me pack 2 times a week. It had to be a quick move. My seller wanted out of her condo. Then her attorney decided she needed a vacation so it upped my date even more. If there was anything that happened it happened and kept snow balling! No family help, they offered but didn't really want to do it. Never said we will be here such a such a day. Just offered and that was it. The whole thing was awful!

    Union

    Union

    (55 reviews)

    The Damaged my car and drove away and when I sent the video of it happing to them, they responded…read morewith some BS then ghosted me. There not accountable for their mistakes. Avoid doing business with these people.

    If I could leave 0 stars, I would. This experience was nothing short of a nightmare. I had my date…read moreand time, I confirmed via email with Konstantin multiple times that my time frame was 8-9am, first thing in the morning. When moving from a building to a building the time is important because you need to schedule elevator time etc. The night before my move was when the misery began. At 7:30pm I get an email from Konstantin telling me the movers will arrive between 11-1pm. Expecting rain and now realizing I was not the first stop, I knew this was going to be a huge issue. We booked the morning time slot at the new building and had our whole day planned around being moved in by noon. I emailed Konstantin back and called right away. It says office hours are until 8pm but at 745pm no one was picking up. He never called me and 2 says later still hasn't after repeated requests. He emailed me back at 10pm saying he tried to rearrange the route but couldn't. Not asking me to change or of it would work or thinking about the impact on my move. I also forwarded him multiple emails as late as the day before (Monday) where he confirmed that the crew would be there first thing. NO SUCH LUCK. After asking Konstantin to call me again the morning of our move, I got emailed with lied about the crew being on their way at 9am which was not true and being told the driver would call at 10am and we didn't talk to him until 12:30 after hours of waiting and demanding a call. Our moving day was awful they showed up at 1:15pm. They moved us in and during loading, they dropped a laundry basket, which broke a mug and a scale. All 3 men denied it when asked. They made me wrote something positive on the receipt. In hindsight I realize doing this was not smart but they offered a small discount, after I bothered them about how unhappy in was, and they made it seem like in order to get it, I had to write something positive. When the cable guy arrived at 6pm, he tried to hook up my 50inch LED TV and what do you know, it was BROKEN. HUGE crack in the bottom and wouldn't turn on. The screen is black and it 100% done. I almost feel this was intentional due to the timing hostility. A crack that size doesn't happen without the person causing it knowing. They have been deceitful the up to and during the move. I have reached out to Konstantin right away. I am hoping he does the right thing and offers the customer service he should. I have asked to hear from him by 12pm. To be continued.

    Up N Go Moving & Storage

    Up N Go Moving & Storage

    (92 reviews)

    Astoria

    In 2019, I worked with Mr. Aron Freshtman for an apartment move, and his team made the process…read moreincredibly easy. Aron is super communicative and transparent--no hidden fees or surprises. Now in 2026, I sought him out again and was happy to see his firm has grown significantly since my first experience six years ago. The pandemic years really did warp time! Even after all this time, Aron was quick to respond and connected me with Jacob. Jacob has been fast, communicative, and accommodating. I'm happy to report the firm remains just as committed to a superior moving experience. Jacob walked me through every scenario and potential challenge for our upcoming move and provided an excellent price. Moving in NYC is rarely stress-free, even with meticulous planning, but I'm feeling confident. The move is coming up soon--I will update this review then, but fingers crossed for another smooth experience! Update from move day (UES to UES) : we had to reschedule our original move date due to unforeseen circumstances. I reached out to Up and Go on the morning of the move and Luka got back to me at 6 AM. I was so relieved he gave me a new date and time (and charged me a reasonable reschedule fee) and the crew showed up on the new date and time and were exceptional. Shout out to sr. Bojan, Jr. Bojan and Lala. Really the speediest moving team. All in all I am so happy with our moving experience, they really are Up and Go!

    Fantastic. Moving sucks but these guys made it easier. Luke took all my info and gave me a very…read morereasonable quote. When the movers showed up they were punctual and very efficient. They took care with every item, even my glass towers were carefully wrapped and transported. Then they reassembled everything to my specifications. What a wonderful company. Highly recommend & very professional!!!!

    Piece of Cake Moving & Storage - China cabinet

    Piece of Cake Moving & Storage

    (2.7k reviews)

    Hunters Point, Long Island City

    Piece of Cake did an exceptional job with my move. From start to finish, the entire experience was…read moreseamless and exceeded my expectations. The two movers arrived exactly at the scheduled time listed in my agreement. They were friendly, professional, highly skilled, and incredibly efficient. I unexpectedly needed a few additional items boxed on moving day, and they handled everything without hesitation. Every item was packed and transported with great care. Nothing was broken, damaged, or missing. The move into my new space was just as smooth as the move out of my old one. They carefully followed all of the building's rules for elevator use, placed furniture exactly where I requested, and neatly stacked boxes in the appropriate rooms. What impressed me most was their professionalism and attention to detail. They communicated clearly throughout the process, regularly checked to make sure I didn't have any questions, and truly went above and beyond to ensure everything was done right. Before leaving, they removed all of the packing materials they had used and left both my old and new homes clean and tidy. The entire move stayed on schedule and was remarkably efficient. I honestly could not have been happier with how smoothly everything went. The two movers assigned to my move were truly exceptional--kind, courteous, hardworking, and diligent professionals who clearly take great pride in their work. Please extend my sincere gratitude and appreciation to both of them. They made what could have been a stressful day remarkably easy, and I hope they know how much I appreciated their professionalism, care, and dedication. They are wonderful representatives of your company. Thank you for such an outstanding moving experience. I will absolutely use your services again for any future moves and will gladly recommend your company to friends, family, and colleagues.

    The team at Piece of Cake Moving and Storage are incredible…read more The team led by Mina on the front end, and Alex and Stan and their team the day of the move were fantastic. Mina was a joy to plan the move with. She was friendly and patient. No update or change was ever too much. She is a true pro. Alex, Stan and the whole team were friendly, kind and so responsive. They shared my goals in making the move successful, and understood what a huge undertaking it is to make the transition from a long time house to a condo. Any issues that arose were met with an eagerness to solve the problem. Courtney Froemming

    Extra Space Storage - selfstorage - Updated September 2026

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