I was looking for a facility to utilize for clutter cleanup in my garage and basement. I also…read morenoticed a part-time position that was intriguing. A review of the facility online reflected a very clean, organized, Customer friendly, and reasonably priced facility. It also appears to be a place that I could use to clearout clutter as well as work part-time if my schedule permitted shout out to Dan and the manager who contacted me perhaps the future may present an opportunity to visit and become a customer/worker.In any case, Mr Storage is a place of integrity and service with customers & clutter cleanup on their mind. Give them a chance to prove it. I guarantee they make the grade!

I can't tell you how much better this storage place is compared to others near by!!…read more The building is huge, clean, and secure. There are multiple levels of security and the elevator is huge and fast. The owner, who is there all week, is super nice and helpful. You can tell he really takes pride in his business and maintains the utmost in customer service. There are ample dollies and carts, all in great condition. The temperature was perfect and both the unit and the halls were pristine. Before you go spend the same amount of money on a terrible unit nearby, come check this place out!!!

I have rented from many storage facilities and, for the most part, they are nothing special...a…read morebox, a lock...maybe clean, maybe not. What set this apart from most is both the cleanliness/appearance of the facility and the friendly, helpful staff. Couldn't be happier.

I canceled my storage unit, vacated the property, and removed my lock. Despite completing these…read moresteps, I was still charged for the following month. I have made several attempts to resolve this matter by visiting the location and calling the office, but I have been unable to reach anyone in person or by telephone. Due to the lack of response, I filed a complaint with the corporate office.

After only 4 months of storage in this place, I opened my unit to find the disgusting aftermath of…read morea heavy pest and rodent infestation. The floor was covered edge to edge in mouse droppings as my personal belongings were chewed through and pissed stained. Even my bed sheets were riddled with droppings and a foul order while in a hard plastic storage container?? Also, my personal letters and gifts were shredded to bits, and everything smelled overwhelmingly of urine and rot. I was legitimately gagging so hard I had to take breaks between assessing the damage in the unit just to keep from passing out and becoming another thing fed to the mice and cockroaches here. When I brought this to the leasing office, I got nothing but an indifferent blank stare and a suggestion to move out after waiting 30 minutes outside his door for him to finish his chit chat with his coworkers. So no, there was not a single apology or solution for future rentals given to me, except for just filling a claim. It's just so appalling that this place doesn't have any pest/rodent prevention?? When I escalated this issue to corporate hoping for a better response, and got the same nonchalant attitude. Oh and to make it worse, the units are not climate controlled at all. You're hit with thick, suffocating basement humidity the moment you walk in which is just the perfect environment for mice to thrive, yay. Meanwhile the leasing office stays ice-cold, like they can't be bothered to extend that same care to the units they're actually charging people to store their belongings in. But it's funny how if I'd missed a payment, my stuff would've been kicked to the curb immediately, yet they leave me with piss-stained sheets and chewed-through clothes, with half of my belongings needed to be thrown in the dumpster, and all I get is a womp womp. So if you want your personal belongings including sentimental/irreplaceable items to become an all-you-can-eat buffet for Ratatouille and his cousins, you're in luck because this is the place for you.

I went from payin $70 a month in February of this year to $160 a month and got an email a few days…read moreago saying that my unit price is increasing in February to $183 I'm moving my stuff out this week...I'm sick of places scamming the hardworking people

Was exploring rental unit options and Robin was very helpful. I am hoping that my experience with…read morethis rental unit continues to be as positive as my initial contact.

The facility is fine, and the staff is adequate, if not overly friendly, however the rates are…read morereprehensible. A unit that was $113 a year ago is now over $200 and the service hasn't improved, the unit isn't larger, and the facility is no more customer friendly. Go elsewhere and be treated as a customer, not a hostage.

Shaneen was awesome! She made me feel very comfortable and was kind and thorough when explaining…read morepricing and options. The units here are very clean and the lighting and security features make you feel safe. I would DEFINITELY recommend choosing Safeguard.

I just want to personally thank all the employees at Safeguard storage in Fox Chase for protecting…read moremy personal belongings and all things most dear to me. I never once met the manager who handled the job for me and every time I called him, he immediately remembered who I was. We never met, ever and somehow he had all knowledge of who I was and my units belongings. ALWAYS. Come on now, that is most impressive if you ask me. The person who truly is a leader, and always at work is Terry. Terry's the manager at safeguard storage in Fox Chase. I strongly suggest without a doubt, Terry deserves to be elevated to a much higher position because he is ALL about Safeguard storage. Seriously, the man loves to talk about Safeguard storage to anyone who will listen. Terry has the most genuine professional relationships with all his employees. Terry is respected and for everything that I have experienced this past year from April, 2024 until February of 2026, I am the one with first hand knowledge of how the business at Safeguard storage in Fox Chase Pa 19111 is operated. Thank you Terry so much. You have no idea how much easier you made my life this past year, time for that I am truly grateful to you. Sincerely, Mark A Kernan 267-773-9266 mkernan1@gmail.com

After having just driven a million miles in five days from Portland, OR to Philadelphia, PA, we…read morewere exhausted and looking for a storage unit. We found this place online and were not disappointed. The service at the front counter was exceptional! Nicole was a rockstar and not only set us up with the best deal with utmost trust and confidence in this place, but she hooked me up with local coffee, shared with me some of the awesome things that I should check out in my new hometown, and had a great sense of humor. I needed all of that!! The storage unit is amazing and very secure and clean! The accessibility hours are wonderful and easy access for after office hours. When we returned a few days later to put more boxes in the unit, the employee was equally as fantastic and chill, and I remain impressed. I would recommend this place to anyone!!

This business promises office hours when you sign the contract that they do not make good on moving…read moreforward. It's very common to show up and find the office closed for hours at a time during the agreed-upon hours.

Update: DO NOT RENT HERE IF IT WILL BE LONG TERM!! BEFORE THIS MONTH, I PROB WOULDVE GIVEN THEM…read moreGOOD REVIEWS. HOWEVER, I AM has changed. Be cautious After "six or seven" months they will increase your rates. after a year mine went up $25 per month "and this rate is locked in for a year". I can see going up $5 or $10 a month but $25?! Nope. I am also thinking about filing a complaint elsewhere. Going to review my contract because I do not remember being told of rate increases like this.

Self-storage doesn't get any better than this. Proprietors Sue and Ray Johnson received a slew of…read moreboxes from a cross-country move via USPS, packed a storage unit for me, then delivered everything to my new place in Philly, all for a ridiculously low price. That would have been enough to get them to my first level of peripatetic sainthood, hands down. But it gets better. A couple of years later, I stored my things at EZ Storage again in preparation for my next cross-country move (again with free pickup, thanks to a sweet student-moving deal). I'd already landed on the west coast when the moving plans changed from driving to shipping. Ray built a pallet, packed my things onto it, and helped with shipping logistics, for a very very nominal charge. Who does that?! Would I still have all my things without Ray and Sue? Probably... but maybe not. Would I be able to think about moving without flinching? Not a chance. Would I have such faith in humanity and the kindness of relative strangers? A resounding no! In short - Ray and Sue are local treasures. I don't think I've ever said that before about anyone, but they deserve it, and then some. I can't recommend EZ Storage highly enough.

Raised rates to extortion levels; Drive in gate is frequently broken. DO NOT USE EZ STORAGE…read more They are greedy money grabbers - not worth the cost for basic storage.

Everything you want in a business- responsive, convenient, easy to work with…read more Renting a unit was a breeze and the staff is always so kind and flexible. Also so conveniently located. recommend using these guys if you need a storage unit!

I've had an outstanding experience with Self Service Storage of Phila and can't recommend them…read moreenough. The staff have been incredibly friendly, professional, and just genuinely helpful. They take the time to walk you through your options and make sure you get exactly what you need without any pressure. The facility itself is well-maintained and feels very secure, which gave me total peace of mind storing my belongings here. Access is easy, and everything is clearly organized making move-in and visits hassle-free. If you're looking for a reliable, clean, and well-run storage facility in the city, this is absolutely the place to go.