Brown's Moving Service moved me from a fifth floor condominium in Arlington, Virginia to a single…read morefamily house in Wake Forest, North Carolina. In the past, I have done a few corporate (business) moves and have a high level of expectation from professional movers. Joe Brown exceeded every expectation I had. Moving is usually very stressful for me as I am a perfectionist, but Joe and his men made the entire process incredibly smooth and worry-free. They were extremely professional, and worked quickly without cutting corners. Joe (the owner) was on the property the entire time (as he promised) and he worked alongside his men.
What impressed me most was how carefully they handled everything, especially my numerous, VERY heavy and ornate pieces of Victorian furniture. Every piece of furniture and every box was treated like it was their own. They wrapped and protected items properly, loaded everything securely, and they did not damage a single thing during the move.
Additionally, the entire team was friendly, extremely respectful, and clearly very experienced. They communicated well with me and with each other as a team, stayed organized, and kept everything moving efficiently from start to finish. They truly care about doing the job correctly and making their customers happy. They moved me into my elderly mother's occupied house (not an easy task) and were also very respectful of her furnishings and her wishes.
Joe has a very pleasant and calming demeanor and is very responsive to email and texts during the process. He provided me with a written estimate and a written "will not exceed amount" well ahead of the move and stuck to his estimate. His business style is rather informal compared to the big, interstate van lines, which frankly worried me a little, but there was nothing to be concerned about at all. Everything went exactly as planned.
If you are looking for a moving company that is reliable, hardworking, and genuinely committed to excellent service, Brown's Moving Service is the one to use. I would recommend them to anyone without hesitation.