Kensington Auto Clean performed a phenomenal detail on my 2021 VW Tiguan. My daughter became car…read moresick and vomited and the car smelled horrible. They took their time to clean the vehicle inside and out. My wife and I fell in love with our vehicle which has a showroom shine. The cost of the work performed was a great value! Outstanding work and we will be returning!

We have taken several cars for fast, impeccable repairs (matching 5 year old, custom paint, no…read moreless!). Zero judgement on the things we've done to need their service, and we are always met with kindness. We've suggested them to family and friends, all of whom have been thrilled with their work. 5 stars all the way!

I wish I had read these reviews before signing up for their monthly unlimited plan. I go because…read moreit's convenient and they have locations near work and home. I try to go as often as possible to get my money's worth, but it's a commitment. I just went this morning to their Kensington location -- overall, unimpressive (again). I've been to both the Kensington location and the one on Rt. 7 in VA. Both have very weak dryers. I always have to hand dry, if I have time, but that adds another hour if I include vacuuming. Otherwise, water spots on windows and chrome accents are a given. Some of the staff are nice enough, but they literally don't have any contact with customers unless you're signing up for a monthly plan or have difficulty getting the gate open. I did have one experience where I had to go to the bathroom really badly. The attendant at the gate said to go in the building. A woman stopped me and said restrooms are for employees only. I pointed out that her coworker had just said I could use it, and that I needed to go very badly. She still refused and hardly seemed sorry. There were no other businesses nearby I could use (mostly car body shops and industrial offices). I told her that if she did not make an exception this one time, I'd have to urinate in my pants or on the side of the building. She just shrugged, and I just watered their shrubs. It was a little demeaning but not as bad as urinating myself. One other negative experience with their staff, this time at the Rt. 7 location, occurred when the attendant yelled at me from across the parking lot to move out of the vacuumed parking space to dry my car. I told him I wanted to dry my car before vacuuming because I didn't want water spots, but that I'd be using the vacuums soon. I added that I wouldn't have to if their dryers worked properly to begin with. He instructed me to park in the spots without vacuums. My question is, if the vacuums are in such high demand, why not install vacuums in the spaces that don't have them. I also would have been more receptive to move if he had come over politely and explained that there was high volume and would appreciate it if I would move my car as soon as possible; or better yet, helped me dry my car so I'd finish faster and then vacuum. All of this would be tolerable if the wash was at least top notch, but it's far from it. The bottom of my doors are always left dirty, and I drive a high SUV, so it's not like the wash cloths on those rotators and water jets can't reach those areas. Overall, there just isn't anything special about this chain, albeit I've only been to two separate locations. Some of their competitors have compressed air that you can use to blow debris from tight places where the vacuum can't reach, like cup holder crevices, air vents, under the hood leaves, etc.; and some even offer reusable drying clothes. I guess if bathrooms are too much to ask for, these other "perks" are a bridge too far. I will be moving to VA soon and my experience has not inspired loyalty. I plan to cancel my membership soon thereafter -- there are just too many better places to have to put up with staff attitude, lack of basic customer services, and mediocre washings. Also, I'm even less tolerant of businesses that ignore customer complaints on social media, as this one appears to be doing with many customers on here.

Purchased yearly plan $238.00. Location of business was quite convenient…read more Was told I could pause service if I was traveling or on vacation. Purchased plan in March 2025. TODAY I requested a 1 month pause in service..............I was told by Devin, "YEARLY PLANS" cannot be paused. HUH?? Oh well they are NOT THE ONLY GAME IN TOWN. The service was very good. Vacuum area is wonderful, however lying to customers has never been a method to increase business. Be careful......................Make sure you understand

I had an amazing experience at Flagship Car Wash. I chose the Deluxe exterior wash for $25, and it…read morewas absolutely worth it. They did a great job getting all the salt and snow off my car -- it looked noticeably cleaner and refreshed afterward. The process was quick and efficient, which I really appreciated, and the overall experience was smooth from start to finish. I'll definitely be coming back again.

Yes, I'm a fan. I got the Deluxe Exterior wash. Regular price is $25, but I had a Facebook special…read morefor $10 that I couldn't pass up since I was dining across the street. It was just a little bit confusing when I pulled up and I wasn't exactly sure which lane to go in and of course I did go in the wrong lane. I didn't know I had to be in the extreme right lane. However the gal worker outside directed me to the correct lane. The wash went well, no residue left behind. What I wanted cleaned the most was my wheel rims. I guess you only get a towel dry if you purchase the interior and exterior package. Based on the photos here, it doesn't look like the interior cleaning does a very good job. I would come back if I am in the neighborhood.

Drive thru like a gas station but at a higher price. Then you have the opportunity to vacuum out…read moreyour car yourself if you want to. I thought I was paying to have it all done for me, but it turned out not to be the case.

If you go to this place don't bother, they don't know what their doing, i pay 36$ for my left the…read moresame way as i brought it, and the price not worth it, definitely saved yourself a bad experience !! Do not come here!!!

It's an automated car wash what kind of stuff can you really say about it? But in this area being…read moreable to wash your car for nine dollars and have it be decent is actually a pretty good value. It's not one of those places where when you get done there's a big rack of vacuums and air hoses for you to finish the interior. But if you're just looking for a place to wash off the salt and give it a nice shine it does what you need.

Fast, easy, inexpensive. Perfect for the winter wash after each snow/road treatment storms.read more

I want to update the previous review as Mr. Wash reached out to me and was professional and…read moreapologetic for my experience. Thank you for handling my concern.

AVOID!!! I went here for a car wash and this place signed me up for a monthly subscription without…read moremy consent! $709 dollars stolen over a period of months on a bank account I don't really use so I didn't catch it for many months. My bank says they can't get it back. Scam artists. Avoid at all costs!!!!! I should show up in person but it's a horribly inconvenient location for me.

Elvis did an incredible job! He was on time for the appointment and texted ahead of time to let us…read moreknow he was on his way. We used my jeep for a recent house renovation so it was pretty messy and dirty and we use it also for all our labradors transportation. Needless to say there was a lot of dog hair everywhere. He restored it to brand new conditions and it has not looked as good inside and out since we bought it. I would highly recommend Elvis and will definitely use him again!!! Elvis did an incredible job! He was on time for the appointment and texted ahead of time to let us know he was on his way. We used my jeep for a recent house renovation so it was pretty messy and dirty and we use it also for all our labradors transportation. Needless to say there was a lot of dog hair everywhere. He restored it to brand new conditions and it has not looked as good inside and out since we bought it. I would highly recommend Elvis and will definitely use him again!!!

Donte arrived precisely on time and in two and a half/ three hours my car looked and smelled the…read moreway it did when I rolled it off the dealership lot. In six plus hours I could not have accomplished half of what he did. Very happy with the service and worth every penny!

This location is over priced to start, but I stopped anyway to get a Carwash along with gas. The…read moregas pump was extremely slow to the point where it took almost 8 min to fill my vehicle. On top of that he carwash was not open and there was no sign indicating this. So I overpaid for gas that only got to get my car washed and didn't even get that done. Bad experience all around.

The area is well lit clean, gas pumps clean not smelly and greasy. The gas prices reasonable.read more