Awesome people !! This place is clean everywhere you look…read more Been here since January, not going anywhere else. -hector

My husband and I needed to rent a storage facility for a short time and decided to go with…read moreAdvantage Storage. Karen and her husband (the owners who run this facility) were so awesome, warm, friendly, and welcoming! I almost felt like they were family! I would highly recommend this place! Karen and her husband even told us new comers to Denton where we should go for shopping and other such amenities. Such a great experience and we can rest easy knowing our things will be well taken care of until we move into our new home!

The staff is always professional, polite and has a well timed sense of humor…read more Have had my unit 2yrs now and lost my key. Called to ask if they could cut it if I purchased a new lock. Richard (?) the Supervisor said they'd cut it free of charge, as a normal service; but also replace the lock for me. What a blessing bc moving is getting expensive for sure. One less stress. Guess making him laugh first thing Monday morning paid off. Thanks for the Friendly, Above n Boyond, Customer Service!!

I have used 6 storage locations in the past 10 years. This is by far the best…read more The staff was beyond excellent. Always friendly call answered or returned quickly. Help with unit selection to get just what I needed. Very secure and clean!

I'm absolutely pleased to give a 5 star review! If I could give more I most definitely would!!…read more I came across Noah's Storage in a crunch with needed a storage unit ASAP! The gentleman there .. Tom .. Andres .. have been NOTHING short of AMAZING! Their customer service is TRULY ONE OF A KIND!! Not only in this world we are living in that so many of us are uncertain of . They whole heartily provide customer service to a level that is extremely rare to come across and is extremely appreciated and warming ! Thank you !! I HIGHLY recommend if you are in need of a storage unit .. you will be taken care of in all aspects which can be stressful we all know ! This company with such STRONG assets in lead rolls will continue to keep doing what they are for TRUE customer service! Thank you ! Look forward to seeing you again soon!

So let me start by saying this is not where you want to store your belongings. First incident was I…read morehad an invasion of rats roaming through my things after being in there 1 month. That's when I realized it's almost impossible to reach any property manager due to the fact there isn't one on the property, also the number listed no one will ever answer and good luck receiving a call back after leaving a message. By the time I got a response out of someone, I had already cleaned the mess the rodents made so I couldn't provide pictures for insurance. 2nd and biggest incident. I got rid of 75% of my storage and wanted to move into a smaller and cheaper unit. Again no one answers, almost 2 weeks later I get a call back, and of course it was after the 1st. Now they want to charge me for the current unit plus the new smaller one which is a load of crap when I tried to move 2 weeks before the first. Now after trying to dispute and talk to someone else, another month has past and now my fees has snowballed. Lastly, it's up for auction with no explanation of disservice. Stay away from here!

I rented this unit at 5pm, went over there at 8pm to find out. This is a very hard to access this…read moreproperty. . Construction outside and Public Storage hasn't done a good job for posting signs, how to enter this location. I called costomer service to get refund so I can rent a unit at another location. Poor costomer service, they said even if it has only been 12 hours , they cannot refund anything, only thing they can refund is lock and key. They have strict policy on refund, but not on delivering what they charge for. I decided to just deal with it and went there to move in my stuff. There was no light. It was pitch dark in there. Huge safety hazard. I called costomer service again, I was told that someone will reach out to me. I got call back 8 hrs later, if I still need help. I told them about dark and no light in there. I was told that use my phone torch. That is what property manager do when making rounds. I am not just making rounds, I am moving my stuff, How should I hold torch with my hands full, every time I called I only got the answers like , sorry about that, I understand etc. No solutions offered. I asked for refund, oh sorry you signed agreement that indicates that it is all non refundable. They should have also mention in the agreement that property is under consideration, pot holes. Unpaved area, nails and sharp objects by the entrance, unit is dark. No power. So I know what I was signing up

If YELP allowed a ZERO or NEGATIVE NUMBER, then that is what Sam Currin and his crew would get…read more These guys are crooks! (1). THEFT: They stole several new high quality and expensive moving blankets and we had to play "search and rescue" to find our blankets in their truck after they UNWRAPPED stored furniture that had brand new blankets and then REWRAPPED the furniture with old filthy blankets to bring them from a storage unit to our house; (2). FRAUDULENT BILLING & PADDING OF INVOICE: Currin padded the invoice by approx. $250. (3). NEGLIGENCE & PROPERTY MISHANDLING: Currin had no carpet protection to put on carpets even though he confirmed prior to the move that he had new runners to put down. He only had one for the entry and it was filthy. Currin tried to put filthy plastic down but it did not work so he decided to remove his shoes and had his coworkers do the same when bringing items in, therefore creating a hazard for everyone including the items he was moving. These crooks left furniture turned upside down and purposefully put it in wrong rooms to be vindictive. (4) REFUSED to HONOR LIABILITY COVERAGE FOR CLAIMS: We paid $300 for liability coverage and had damage to several items but when we reached out to him to file a claim, he refused to provide any information to start the claims process. Sam Currin also had hostile and threatening behavior toward my husband and I when confronted about the stolen blankets and bill. He was caught and we all knew it. His hostile, aggressive, and threatening demeanor continually worsened until he stormed out of our home. He created an unsafe and intimidating environment. This level of aggression and lack of professionalism is unacceptable, dangerous and will be reported.

I moved three times in three years over a distance of 4500 miles. From Pennsylvania to California…read moreto Texas and finally, to Oklahoma. Each time I called Wheaton, which was suggested by a realtor. This last time, we used Duryea Moving and Storage from Denton, Texas, to move our belongings from U-Store-It in Sherman, Texas to Edmond, Oklahoma. I am much appreciative of Wheaton because we only gave them one week's notice, and most companies will only move you if you give them at least two weeks. Wheaton came through again, and our driver, Steven Peace, contacted us on Thursday, telling us that he would meet us at the storage facility 8:30 that Saturday morning. With a crew of three, including himself, Steven had our two units emptied and loaded in less than three hours. He arrived in Edmond with a crew of four Monday at 7:30 a.m. If anything, Steven is prompt. They unloaded, took direction, hooked up our appliances, set up the beds and sectional furniture, and were finished before lunch. In addition to being prompt and quick, his team is courteous and professional. We recommend Wheaton and Steven if you are moving a short distance or cross-country.

Andrews Hauling was on time and very helpful. professional and friendly. I will definitely use…read moreagain if I have any needs for moving or delivery using a big truck.

These guys were phenomenal and highly professional. They arrived 20-30 minutes ahead of our…read morescheduled start time and were a pleasure to work with throughout the process. I highly recommend their services.

Everett is extremely helpful! He will make sure you get exactly what you need and go above and…read morebeyond to do so. Very happy he assisted me with me rental.

Very disappointed in this rental property. The hours are 9-6 most days and 9-5 on weekends.read more

Poor customer service issue with Greenfill Lone Star Self Storage LLC in Aubrey …read more Never do business with Greenfill Lone Star Self Storage LLC, Terrable customer service and very rude employees. I scheduled a pickup for 2 PM on a Friday. I arrived at around 1:50 and the front door was locked. I knocked on the front door and no one came after about 5 minutes I figured I would log onto the app and start the pickup process through the app thinking someone would be in the office at 2 PM since that was my appointment time. After I uploaded my DL, I got a message on the app to call U-Haul because the app could not check me in. I called the number provided to me in the message on the app and the customer service rep asked me why I was calling. I told her I was at Greenfill Lone Star Self Storage LLC to pick up the trailer but the front door was locked and I was told through the app to call this number after I uploaded my ID. She was very nice and said that she would see if she could see why no one was there since it was now 2:10 PM. At about 2:15 I could see through the window someone walking in the back door and the customer service rep at U-Haul told me she found someone to help me in the office and they would be right there. The lady opens the door and immediately tells me I did not have to call U-haul that I should have call the number on the door, never saying I'm sorry she was late, no remorse at all for making me wait. I told her that my appointment was for 2 PM it was now 2:15 and now I will probably be late to my appointment. The second employee told me that I had better cut the attitude that she has the right to refuse business anyone she want to, I said, you are late and have an bad attitude that I called U-haul, but I am the customer and should not have to call anyone, you should have been in the office at 2, I said just get me my trailer so I can get out of here. She told the older lady she was not going to give me the trailer and told me to leave. Do not do business with this company, they are rude, do not appreciate their customers and even when they are in the wrong will gas light you trying to turn it around that I was the issue. This place is very dirty and they park the trailers in a overgrown field. All I can say is stay away and go to another place.

Teresa was incredibly helpful and quick with all the information I needed to get a storage unit. I…read morereserved a unit before showing up and the rest was a breeze! Thanks Teresa!