First I would like to say that overall I am pleased with the new door and window side pieces and…read moreglad that we replaced our old patio door that had water damage. I also feel that the guys who did the install behaved professionally, were friendly, worked hard and deserved the tip that they received. We originally went to Window Works in Cary before the holiday hoping to have our patio door replaced quickly. We met with Jeff and asked him to show us options for Anderson products to replace our patio door and side panels. Since they had a busy schedule we returned at the beginning of January to place our order and pay the 50% deposit. We were told that our order would probably there in about 2 weeks but it would likely be about 6 weeks before the install. When paying and signing the contract I scribbled on a few notes that Jeff reviewed. I discussed with him that (I assume like most people) we had an issue in the past of not having work done professionally or needing to have others clean up afterwards and I wanted to be sure there was a clear agreement between us. The work is completed now and overall we are pleased. However there were some issues that we are not so pleased with about the final results. I will list them and try to post pictures to clarify and let you decide if you would be pleased. 1. Upon final inspection before the installers left, I noticed that the grills don't match the door and side pieces. When I asked them if that was typical they stated they didn't think they had ever seen that before and they were certain it was never an issue with Anderson doors. They let me know the product I have is Therma-Tru.On viewing the contract I noticed that it says Anderson Windows and has that Anderson logo but under details it also mentions Therma-Tru Fiberglass which when ordering I thought was the type of Anderson door since that was the only brand we discussed. My mistake for not having that clarified but there is no way I would have knowingly ordered a "no-name" brand that I never heard of before. 2. So the Therma-Tru door looks nice and is fine but certainly I can't leave it with grills that don't match so that was a big concern for me. Jeff then told us that the door needs to be painted and within a certain time period in order to not void the warranty. Weather strip and hardware removed and all 6 sides painted order to keep the warranty on the door according to the manufacturer!(I had asked Jeff prior to ordering if painting the door was included and he did tell me that it wasn't but he also said the door would be fiberglass so I wouldn't have the same issues I had with our painted wooden door but I could paint it another color if I wanted.) If I had known about this I would have at the very least schedule painters to be there the day after the install. 3.They added quarter-round molding all the way across under the 2 side pieces and the door. I have never seen a piece like that under a door opening and think it looks odd. (This also needs to be painted) 4. Threshold has several pieces in various colors and to me it doesn't look great that way and one part is raw wood and needs to be painted. 5. There are "black" pieces used for threshold and under side pieces. I think it is an odd color to use with such light colors on the home but I think it looks fine for the door threshold but really strange and ugly under side sections. It looks like they are thresholds to walk on up to the windows. (Even worse that pieces shows inside and due to the material will need to be treated differently for painting ) 6. Lots of nail holes showing that will need to be filled 7.The flashing was showing under the door and it looked awful. When I told the installers that I really couldn't accept that they found a nice solution and fixed it. So that part turned out nicely. 8. They didn't clean the door or glass. NOT a huge deal for me in this case but I certainly feel that it should have been cleaned. If you are ordering windows or doors I'd highly suggest that you write CLEAN All on the contract. (BTW, on our first visit we did let Jeff know that one of our next projects was going to be replacing all of the old windows in our home.) 9. We sent Jeff pictures and invited him to stop by which he did. He just kept talking about how great he thought it looked and didn't seem to care about our opinions. 10. Another HUGE issue is that the following day I found out that I can't have any blinds or curtains installed on the door for privacy!!! Um, I sure could have used that info prior to ordering- thanks:( Therma-tru states that can void the warranty and that the solution would be to replace the new glass pieces and purchase new glass with the blinds inside! We would have for sure paid to have blinds inside if we had known of this issue. Even if I wanted to replace the new glass I still wouldn't be able to hang the custom made valances I had made!

Jeff and his team at Window Works were great to work with. We have an old home, built in the 1920's…read moreand Jeff took the time to talk to us about what style of windows would fit the classic look of the house. They turned out great. He walked us through his showroom and we were able to make choices based on our needs. With our old house, fitting on new windows so that they are straight, work with the aesthetic, and are installed PROPERLY is not a task I wanted to leave in the hands of just any old contractor. Window Works did a fantastic job.

He is so nice and has great skills I have lots more projects…read moreto give him. His pricing is excellent , on time , listens to my concepts and works them as well as inject s New great ideas I over looked.

DT Renovation did a major upgrade of my spare bathroom and I could not be more pleased with the…read moreresults. I was looking for a combination of simple, modern clean lines combined with a little drama, with a blue and grey theme. From the beginning of the project, both Dmytro and Liu gave valuable input on some of my choices to help bring the vision I had for the bathroom to life. All of the team were incredibly courteous, prompt, and hard-working with major attention to detail and a true sense of pride in their work. A special shout out to Vitaly for doing the meticulous tile work and majority of painting/plumbing. During the project, we hit some small glitches that happen with every renovation, and Dmytro and Liu worked closely with me to navigate smoothly through all aspects of the project to get the desired outcome. I love my new bathroom! On top of everything, at the end of the project, there was an unexpected plumbing problem outside of the bathroom not at all related to the project that Dmytro fixed. That level of dedication to the customer went above and beyond and was reflective of the incredible service and care that this company provides. DT renovation is the real deal, they can expertly handle all aspects of a big project, such as intricate rewiring, plumbing, painting, etc. if you want a project done right with spectacular results, I highly recommend Dmytro and his team!

Always arrive on time or earlier! Highly qualified and…read moreprofessional senior discount is appreciated

Two guys showed up in the morning to prep kitchen island lighting. They left after an hour to "get…read moresupplies." They were gone for several hours and I finally called the office to inquire and request to cancel the job since the guys disappeared for the day. I ran out quickly and when I got back my husband told me the guys had come and gone. I called the office and asked and the woman on the phone told me...as though it was perfectly normal...that they had simply gone back to my house to collect their tools. They left tarp out, wires hanging out of the ceiling, my designer lights for install tossed in a pile on a side table. Absolutely awful experience all around. Completely unprofessional.

I was so frustrated trying to find a good handyman to install soft-close drawers rails. The…read moreprevious person failed, but then I met Victor--he did a perfect job! I really appreciate his work, and I'll definitely contact him again in the future.

We've used Victor several times over the past seven years, and I have nothing but wonderful things…read moreto say. He is incredibly responsive, transparent with his pricing, trustworthy, professional, and performs quality work. When things arise, he takes ownership and addresses them head on, quickly and without any fuss. We won't call anyone else.

This company was able to come give me a quote and have a team of guys at my place within 2 hours of…read morecontacting them. I had another company also provide me a quote during the same 2 hour window and Mendez provided me a much more reasonable quote. They did a fantastic job. Very easy process.

Everyone at Mendez Drywall were a pleasure to work with and professional. They fixed the drywall…read moreissues seamlessly and did an excellent job on painting the master bath and powder room. They even cleaned and mopped the rooms before leaving at the end of the project. I would use them again in a heartbeat and highly recommend them!

Finally pulled the trigger on our screened-in porch and back deck after dreaming about it for 10…read moreyears, and JM Decks and Fences crushed it. I gave them my original sketches and ideas; they ended up building something way better than I had envisioned. A few things that really stood out: * Pro-active Communication: I was never left wondering what the next step was; they kept me in the loop the entire time. * On-Time & Reliable: The crew was punctual and stayed on schedule (even on those very cold days), which is rare to find. * High-End Craftsmanship: You can tell they take pride in the details. The build quality is top-notch and feels incredibly solid. If you're looking for a team that's easy to work with and delivers exactly what they promise (and then some), I can't recommend them enough.

JM Decks and Fences was the best decision we've made for our house. We actually called out…read moreChristopher three years ago and got a quote to try and replace and add on to our deck. Our financial situation changed and we were not able to build a deck at that time. Fast-forward to three years of additional savings and we called the same company again. From the very moment that I said my name, they said "hello Mrs. Dodder, good to hear from you and thank you for calling us, do you have the same project in mind?" And they immediately pulled up our project plans and everything that we had proposed three years prior with not a moments hesitation. And honored similar pricing. I was so impressed I knew right then and there we had to stick with this company! From Parker coordinating plans to Christopher Severino still remembering us, Antonio Alvarado the project manager being so incredibly helpful, patient and ever-available to help us with every detail throughout the project, he was masterful. Our incredible crew that felt like family through the process- the kids called Oscar Spiderman because he is so agile climbing up on everything! Adán making his precision cuts, and José with his infallible craftsmanship and attention to detail. Truly a kindhearted crew with a dedicated highest-standard work ethic. We could not have been more pleased to have worked with this company and are truly so thankful to have chosen them. The deck is like an extension of our living space and we are so so pleased how every aspect of this project was completed, they really went above and beyond!